lafumausa.com
Reviews:

828 total reviews   365 reviews in the last 12 months

4.46

Good

828 total reviews
365 reviews in the last 12 months

5
78 %
4
8 %
3
4 %
2
2 %
1
8 %

Review summary

Customers consistently praise the chairs for their exceptional comfort, often noting relief from pain and suitability for both relaxation and medical needs. Many highlight the high quality, durability, and longevity of the chairs compared to cheaper alternatives. The availability of replacement parts is greatly appreciated, as it extends the product's lifespan. Customer service is generally regarded as helpful and prompt. Additionally, the chairs' stylish and attractive design, as well as the website's ease of use for some, receive positive remarks. Delivery is often described as quick and efficient. Some customers report stock issues or challenges in finding the correct replacement parts. There are also frustrations regarding lack of direct contact or inconsistent support from customer service. Opinions on the website are mixed, with criticism aimed at difficulty finding products, unclear stock status, and lack of assistance. A minority of customers find certain design elements unattractive or wish for improvements, and some mention delayed or incomplete shipments.

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Community member 
1 Reviews
 Verified

Refurbishment parts available

The items I needed refurbish my 15-year-old recliners were available at a reasonable price, so my chairs are likely good now for another 15 years. FedEx shipping was a disappointment - 10 days for the package to travel from Atlanta to Denver (including sitting idle for 4 days in Olathe, KS)
Community member 
1 Reviews
 Verified

Replaced my 2012 Lafuma zero gravity

I owned a Lafuma since 2012 and the frame broke. I ordered a "zero gravity" chair from Wayfair it was awful and not a zero gravity chair. I went to your website and found another Lafuma that was at an affordable price plus I saved an additional amount, too. I love my new Lafuma chair. It is so easy to adjust and so comfortable. I gave my old Lafuma to a neighbor who said he can fix the frame. He is excited about his Lafuma, too.
Community member 
1 Reviews
 Verified

Long lasting and most comfortable chair!

I had my previous LaFuma chair for maybe 20 years. When my granddaughter jumped to join me in the chair, some of the rubbery connections from mesh to steel ripped. Time to get a new chair. This time I got a nice padded one, though it's higher and stiffer than the last one, and I can barely touch the floor when sitting upright. Still, it's my favorite chair in the whole house!
Community member 
1 Reviews
 Verified

We ordered and paid for 4 chairs, but...

We ordered and paid for 4 chairs. Only 2 were delivered, and you said "your order has been delivered". I wrote you, and a third chair was delivered...and you wrote that "your order has been delivered". I wrote you AGAIN and we've been waiting on the 4th chair now for days and days. You tell ME what I should think.
Community member 
1 Reviews
 Verified
Lovely people and quick responses. Remarkable that after 20+ yrs I can still purchase replacement parts! Amazing product and service.
Community member 
1 Reviews
 Verified

Not the product they used to be

When the chairs had laces holding the slings in place, while they stretched out over time, they were easy to replace. Now the replacements have plastic tabs holding the slings in place. They are very hard to put on and I’m lucky if they last three months. They cost $165 apiece for the size I need. That being said, for those three months, they are so comfortable.
Community member 
1 Reviews
 Verified
Chair was an excellent choice. Able to take a nap without pain. Feels like your levitating and you don’t feel all the pain you have in your body. Good relaxing choice of a chair. Good quality. Pricey but worth it
Community member 
1 Reviews
 Verified
Product is top quality. I think it would be nice to include a care for product sheet. I’ve left my Laguna outside for years and it has gotten a little rusty. Maybe include instructions for longevity and what to do if it gets rusty.
Community member 
1 Reviews
 Verified

Sale accurately advertised, high quality

Lufuma offered a special reduction with no misleading strings attached. The chair arrived quickly and in perfect condition. The chair is very high quality and is similar to 2 Lafuma chairs I've owned for years that still look like new
Community member 
1 Reviews
 Verified

Brilliant Design

Love our new camp folding chairs because they are so lightweight, reclining, beautiful green color and comfortable material/shape!!!!
Community member 
1 Reviews
 Verified

Refreshed chairs look great!

The new cushions are wonderful. My only recommendation is to follow the instructions on the website as to how to install them. It will make your life so much easier.
Community member 
1 Reviews
 Verified
Replacement parts order process was fine. Regarding delivery, not sure why FEDEX added 2 days to delivery schedule for shipping to CT - No explanation from them - looks like package did a lot of sitting in their processing centers - not like FEDEX - USPS may have done better.
Community member 
3 Reviews
 Verified
We love the camping chairs. We use them at the beach and find them super comfortable.
Community member 
1 Reviews
 Verified
Excellent quality. I had 2 GCI chairs and the stitching did not hold up. I love that you can replace the bed in this chair.
Community member 
1 Reviews
 Verified

Very comfortable chair

Love this chair. As it happens, it works well for my husband to sleep in as he has to keep his legs elevated!
Community member 
1 Reviews
 Verified

New life for our Mobilers

We are so happy to find we could get replacement slings for our futura mobilers. Love these zero gravity chairs that have sturdy frames and are of the highest quality. Prolonged the life of our fav chairs by even more years! Plus , the clips make it super simple to do the replacement.
Community member 
1 Reviews
 Verified

Tres bien construit

J'aime beaucoup la chaise longue que j'ai achete de Lafuma. Elle est bien construit et l'apparence me plait.
Community member 
1 Reviews
 Verified

Website works well - gift not yet given

Website works well. Delivery also went well This is a gift that I have not given yet. I can tell you more about product later.
Community member 
3 Reviews
 Verified
This chair is super comfortable. It is great for someone with back problems. It is also light-weight.
Community member 
1 Reviews
 Verified
I much preferred the lacing to the plastic attachments that keep ripping off the cushion and cannot be fixed! We are on our third cushion and they aint cheap. I still use the old ones on our Adirondack chairs but still, the plastic sucks.

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About

lafumausa.com

LAFUMA is an internationally recognized French brand specializing in outdoor and indoor furniture. For more than 70 years, we have been designing, developing, and manufacturing furniture in France tha...

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