lafumausa.comReviews:
158 reviews in the last 12 months158 total reviews
Excellent
Top positive review
Jun 12, 2023
Verified review
We picked the RSXA Clip Batyline in Seigle and it is exactly as we expected - comfortable, light, zero gravity reclining. It feels stable and secure and it's easy to ease in and get out of. We inherited an older chair (the one with laces) from a friend, which is why we wanted another one, but I was surprised by how much sturdier/solid the RSXA feels with the clipped method. TThe Seigle color is a light beigy, which fits with everything. Loving it so far! I would highly recommend.
The only downside was the FedEX delivery. Our box arrived smashed in one corner and with one of the strap binds loose/broken. I didn't let the FedEx person leave until I checked that the chair was ok. I was also surprised the chair was not wrapped in anything.
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Top negative review
Jan 29, 2024
Verified review
My order #LU3259 Which includes a chair and cup holder are
waaaaaay overdue. The only reason for one star is that the page
wouldn’t let me continue with none. Imagine my chagrin when I received
a “satisfaction” query…Are you kidding…I will be seeking a way to settle
this through a better business agency.
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Reviews for lafumausa.com
Apr 28, 2024
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Apr 28, 2024
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Apr 24, 2024
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Apr 23, 2024
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Apr 21, 2024
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Apr 19, 2024
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Apr 16, 2024
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3 days ago
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Shipping was $20 for a $10 part. I feel like I was being overcharged for shipping.
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Apr 3, 2024
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Customer service is the best!
I purchased an RSX Clip XL chair. Upon arrival, I was a little disappointed in the packaging. The chair was loosely placed in a box, I think at least a plastic bag around the chair would make a big difference. Either way, it arrived showing wear from tumbling around the inside of the box and one of the plastic feet were broken. I contacted customer service and they were amazing. Responded immediately and went above and beyond to make sure I was happy. Good customer service is hard to find these days and I couldn’t be happier. Thank you!
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Apr 10, 2024
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New canvas!
I was able to replace the canvas part of my chair without having to buy a new chair!
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Apr 4, 2024
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quick easy to navigate response time was great
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Apr 12, 2024
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Apr 9, 2024
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Apr 4, 2024
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Apr 4, 2024
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Apr 3, 2024
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Apr 3, 2024
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Mar 24, 2024
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Mar 27, 2024
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Poor selection of parts.
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Feb 24, 2024
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The best outdoor folding chair ever. Bought 2 previous models (steel frame, solid fabric version) 10 years ago and they are still going strong. Needed 2 additional chairs and bought the lightweight, aluminum frame and mesh fabric version recently. The new chairs are as comfortable as the original with the added benefit of being lighter in weight. With their open mesh fabric, they will dry almost instantly if wetted.
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