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Top positive review
r2-bike.com customer
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Nov 10, 2022
Verified review
Been a returning customer with this online shop R2bike... Superior price on their premium products that is unparalleled with some others that i shop with. Quick shipping... Excellent customer service..just that there is one occasion that i requested a R2tuned STICKERS which is actually included for free in every purchase.... That i have been buying different stuff from them; so assumed that they would give 2 stickers. But it turns out there is only one sticker and a HARIBO sweets in the box instead of 2 stickers for my bikes... Yikes!!!
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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