Review summary
Customers frequently praise the fast shipping provided by the store, as well as the responsiveness and helpfulness of customer service when resolving issues. The wide assortment of products and convenient one-stop shopping experience are often highlighted, along with competitive pricing and good deals that offer excellent value for money. Many also note satisfaction with the quality of most products, and appreciate that problems with missing, damaged, or incorrect items are addressed quickly and effectively. A number of customers, however, report frustration over delivery delays, missed estimates, and issues with specific couriers, recommending more reliable delivery services. Packaging quality is a common concern, with reports of damaged or oversized packaging sometimes leading to product damage, despite some improvements. A minority of customers mention defects or quality issues with certain brands or items, and some wish for better communication or more contact options from customer service.
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How Trusted Shops prevents fake reviewsReviewsFishdeal.ie
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Purchase from this fishing site several times now...
I have purchased from this fishing site several times now and have always been extremely satisfied! The orders always arrive on time and the packages are prepared with great care, well-packaged and protected, so everything arrives in perfect condition. You can see the attention and seriousness with which they work. I am fully satisfied and will definitely continue to purchase from them. Highly recommended for all fishing enthusiasts! 🎣👍
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Your most urgent problem is the packaging of the products. 1 out of every 2 orders has arrived damaged due to the packaging. This last one, for example, 6 packages of carp food, all arrived loose inside a box with more products, resulting in one of the bags breaking because the corner of another product punctured it. But it is always like that. The packing tape peels off and the cardboard used is very weak. All this\nLeads to receiving the packages damaged. On the other hand, all the complaints have been handled by you without any issues.
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I must say my satisfaction is complete. Firstly, because before making my final purchase of the Norfin Tornado Pro technical suit, I was very well advised and with patience on how to choose the most accurate size. In my case, with my body measurements and the amplitude requirements of such a suit, I can say that size L is my size. Or rather... My size, which is L and which was recommended to me, is perfect.
Additionally, beyond the cordial treatment and the right advice, the delivery was correct and once the suit was in my hands, I realize the great purchase I made.
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An excellent company! My experience with purchases has shown that the company is reliable. My order was split into two packages. The first one arrived a day before the scheduled date, and the second one arrived exactly on time. Everything arrived intact. So I recommend this store, and I’ll be ordering from here again.
отличная компания мой опыт покупки показал что компания надежная ,мой заказ был разделен на две посылки. первая пришла за день до обозначенного срока вторая точно в срок. все пришло в целостности. так что советую этот магазин и сам буду тут заказывать .
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💜
What I liked is that it doesn't take long to arrive, it arrives in good condition, and the delivery person is always friendly.
The issue is that every time I have bought a large pack or something, there is always, ALWAYS something small missing.
The first time I placed an order and something was missing, I had to talk to you a lot to get it sent to me, and already by the second time, I have refrained from needing to send you emails to have it sent, so I said nothing...
Other than that, good.
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Had ordered the ultimate thermo pack and followed...
Had ordered the ultimate thermo pack and received it the next day, unfortunately, a bit too tight. Immediately ordered a new one but a size larger. Returned the previous one, a day later received a notification that the return had arrived and another day later the money was back in the bank account. The larger size fit perfectly and was warm enough during fitting. Now waiting for bad weather with the belief that it is a great thermo pack.
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Hello, never disappointed!!!
Hello, out of all my orders I have been disappointed only once, and it was not due to pêchepromo, it was due to the delivery person. He left a damaged box and unfortunately, some items were missing. I can affirm that everything I bought from pêchepromo, I have never been disappointed by the quality of the items. Now let's be honest, I respect my equipment; after each outing, my equipment is cleaned, lubricated, and stored with care. I highly recommend pêchepromo for its seriousness and quality. Ordering is quick, well packaged, and quality is assured. I hope I will receive compensation for the damages caused by this bad delivery person. You have my email, I await your news for a commercial gesture. Thank you in advance.
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The search function sometimes leaves something to be desired. I usually figure it out.
Furthermore: Ordering, paying, shipping, and receiving. And you do that very well! Nice that you are also brothers if I remember correctly. Something that seemingly should be the most normal thing in the world, you stand for that too.
And with 30 years of purchasing, I now know quite a bit..
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Excellent shipping times and quality goods BUT much to improve in packaging!
Quality goods and shipping was done within communicated times and arrived perfectly on time. But the packaging needs much improvement. The cardboard boxes were closed with paper-like tape but arrived almost completely open as the tape was nearly completely removed. One of the couriers tried to fix it with their tape. For fishing rods, it's better to use solid tubes instead of cardboard boxes without cushioning, one side of the box containing the rod was completely open, and the rod slid out on its own, aside from being all bent and crushed. Fortunately, the equipment arrived all intact.
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What is the point of a reaction? I receive praises for my catches, compliments for my kindness, appreciation for my orders from what I thought was my very best Visdeal friend Sven ... apparently, I've formed an intimate friendship with a “digital assistant,” what a farce, how terrible, I really thought I had found a physical friend in a shared hobby. I could cry! But I hold my head high and will fight against my disappointment. What is real, what is fake, I don't know anymore, I find it inhuman. Probably within two years, I will catch a digital pike of 1.99 with a digital swimbait...
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Ultimate Classic spin 2.70m 15-45gr
I ordered 2 spinning rods in 2 separate orders for my grandchildren. The first package arrived without any protection in the box, causing the rod to move during transport and damage the case. I reported this issue to customer service. On the second shipment, I noticed that the rod in the box was well protected with bubble wrap. If I were to nitpick, I would have liked it to be better protected at the ends where there is a risk of impact. I can see efforts have been made, which is pleasant and encourages me to reorder.
As for the rods, the price-quality ratio is unbeatable, even if the shipping costs are a bit high.
Rod Ultimate Classic spin 2.70m 15-45gr. Very well-finished, pleasant weight, and well-balanced. Not yet tested under real conditions. Very satisfied with my purchase.
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Courier Service Absolute Disaster
About Visdeal nothing but praise, order simple and quickly handed to the carrier service.
This POSTNL is a disaster .. message delivery day X, at that moment at home an email comes .. moved to day Y, again waiting at home and .. indeed another email and moved to day Z and hooray then finally delivered!
The delivery person said they knew nothing about all the mess, but one thing is sure ..POSTNL unreliable and make a mess of it.
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Great products. Excellent price-performance ratio
Great products, though the packaging could be optimized a bit.
The shipping was a bit "slow", but thanks to direct communication, you knew directly as a customer what was happening. The delivery was made in 2 packages, where they could have just used 1 package.
Otherwise, the products are absolutely top-notch and the price-performance ratio is simply awesome.
I look forward to more time on the water with your products.
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Greeat range and fair pricing.
As a new customer to Fishdeal I was pleased to see the huge range of competitively priced items. I placed my order but was a little put off by the way it was split up for delivery, and the two rods were coming from the Netherlands, which obviously meant a delay. That said, when I eventually got to use all my new kit, I was delighted with the choices made and will no doubt be using Fishdeal again in the future.
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A great site to purchase from. I'm in the UK and came across fishdeal whilst browsing for a travel rod. They had the best price and I placed my order. My package arrived within a week in decent packaging without any issues. Tracking took a short while to start but as soon as the package entered the UK it was updated regularly. I know that this company is located in the Netherlands but for me the price was a major factor in deciding to buy. Some reviewers aren't so happy with the .co.uk address for a company from outside the UK but doesn't everything originate from abroad these days. Browse the site and you'll see the great value to be had. I like to shop local but if the stock that I want isn't there I will most definitely look to fishdeal.
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PACKAGING AN UNFINISHED SUBJECT
Everything is quite acceptable, except the packaging of the shipment in general and the rods in particular, very flimsy packaging for this kind of delicate material. I received a rod with a damaged ring, since then I don’t order rods online. And almost always a lot of box for little product, I think it should go in a smaller and more compact box, the products go from one side to the other. In the last order, I received a 2mm pellet bag burst.
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Top
When an item was broken, they didn't make a fuss and sent me a new copy within a few days. Quick and nice response, very happy with the service. The items they sell are top quality. Never had problems except for one item that was broken, but I got a replacement that wasn't and works perfectly. I will definitely buy items here more often.
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Verified
Been a good provider, the only criticism is there speed of delivery, it drags on sometimes, otherwise the delivery is normally exceptible, DPD Is the best Courier, and other Courier’s are not upto scratch, i like the profesionalism of DPD, the GLS Model is not in the same ball park, so please, in future dealings, will you comply with my DPD Courier deliveries please.
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Just a good site, with a wide range in all price classes. Also quick and correct deliveries, always well packed. And usually nice promotions. This year I switched from fixed rod to feeder and now also carp fishing. And you can find good descriptions and nice tips online. I was out for 10 years so this year I bought everything.
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Reliable and serious provider.
The products matched their descriptions and the associated promises, and the price was also very affordable. Only the delivery time was longer than expected, which might be due to the delivery from the Netherlands to Germany. Fortunately, Fischdeal was very transparent and communicative about this. So from my side: until the next order:) gladly again.
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for Fishdeal.ie
4.59
Excellent5,087 reviews
since Apr 25, 2022
Contact
- +441296872250
- Fishdeal.ie
- info@fishdeal.ie
- Vianen, NLD
About
Fishdeal is a webshop for all angling enthusiasts from young to old and from novice to experienced. Together with millions of others we share a passion: fishing. We believe that everyone should be abl...
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