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r2-bike.com
Reviews:

1,643 reviews in the last 12 months6,621 total reviews  

4.86
Excellent

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Certified since: Oct 8, 2019
The Trustmark indicates trustworthy online retailers.
r2-bike.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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Mar 30, 2024
 Verified review
Everything went fine although the delivery was postponed to the week after by DHL
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BF
Bas F.
Hilversum
Mar 25, 2024
 Verified review
Reliable and good prices
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Mar 14, 2024
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Perfect
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Apr 11, 2024
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Apr 3, 2024
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Mar 31, 2024
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Mar 24, 2024
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WB
wim b.
apeldoorn
Mar 15, 2024
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Mar 27, 2024
 Verified review
To slow this time.
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Answer by r2-bike.com
Apr 3, 2024
Thank you for your feedback. We unfortunately had delays from our supplier. We apologise for the circumstances. Best regards r2bike
KP
Klaus P.
Klarup
Feb 16, 2024
 Verified review
I was looking for a gear drop for my cannondale evo six hi-mod. Unfortunately it was not available or in stock. The spider lock ring however was available and was delivered within a week.
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Feb 22, 2024
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DHL Shipment lasts to long. 6-10 working days.... It`s a pain
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Feb 13, 2024
 Verified review
Delivery was delayed due to zero stock ?
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Feb 18, 2024
 Verified review
prompt action
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Feb 13, 2024
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Al
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Mar 6, 2024
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Mar 6, 2024
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Mar 4, 2024
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Feb 25, 2024
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Feb 22, 2024
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Feb 13, 2024
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