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r2-bike.com
Reviews:

1,899 reviews in the last 12 months6,985 total reviews  

4.85
Excellent

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Most relevant positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.

Most relevant negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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May 24, 2024
 Verified review

Già cliente… sempre soddisfatto…

Già cliente… sempre soddisfatto continuo a fare spesa perché hanno merce di qualità e di tutto per la Bike ad prezzi molto convenienti
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May 25, 2024
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Alles normal verlaufen schnell versendet
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6 days ago
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9 days ago
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Jun 7, 2024
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Jun 1, 2024
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May 26, 2024
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May 25, 2024
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May 25, 2024
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13 days ago
 Verified review

wrong item and no reply

I've bought from R2bike few times. However this time I was sent incorrect items, has email R2bike about it and no reply for close to a week. They did reply a question I post of an item however, no reply whatsoever regarding my wrong item order.
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Answer by r2-bike.com
13 days ago
Thank you for your feedback. We receive hundreds of emails every day due to the high season for cycling worldwide. We will check your claim and come back to you as fast as possible. We apologize for the waiting time and thank you for your patience. Best regards r2bike
23 hours ago
 Verified review

Very slow costumer support answer

Wanted co cancel my order due to an error and can't do it on their website and the response from them took very long. I'm paying duties to release the prodyfrpm costum and will be after all very expressive to send it as a return
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3 days ago
 Verified review
Yliveloittivat maksua. Lähetys yli viikon myöhässä.
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11 days ago
 Verified review
Sending the order took too long.
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Answer by r2-bike.com
8 days ago
Thank you for your feedback. Please carefully check the availability when ordering. One of your order items wasn't shown with "available from stock". We sent your order some days later when all items were available from stock. Thank you for your understanding. Best regards r2bike
May 4, 2024
 Verified review

Great prices

Bought a pair of r8000 ultegra pedals their great also great shipping bought Thursday arrived monday or Tuesday.
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May 10, 2024
 Verified review
Delivery is taking too long. No movement of the package up to now (since May 01, 2024 )as per tracking number.
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BP
božidar p.
slowenia
May 3, 2024
 Verified review
They put a lot of effort into a product they didn't have in stock. Fast information and delivery.
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Apr 27, 2024
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Fair

convenient, fair costs, fast response
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May 21, 2024
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May 18, 2024
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May 17, 2024
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