r2-bike.comReviews:
1,065 reviews in the last 12 months5,449 total reviews
Excellent
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Top positive review
Feb 26, 2023
Verified review
I made a mistake in my order and emailed a correction and it was fixed without fuss which was awesome. It would be good to get a delivery provider that gave a more in depth international tracking like you get with fed ex.
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Top negative review
Aug 18, 2023
Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
13 days ago
Verified review
the transport was a bit slow
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8 days ago
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10 days ago
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Oct 17, 2023
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Oct 10, 2023
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Oct 10, 2023
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Oct 4, 2023
Verified review
DELAY DELAY DELAY
The order was placed on Sep 18 and shipped on Oct 2 incomplete after my demand.
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Answer by r2-bike.com
Oct 4, 2023
Thank you for your feedback. Unfortunately one item in your order had a longer delivery time as expected. As discussed with you we cancelled the item and shipped your order.
We apologise for the delay.
Best regards
r2-bike
Sep 4, 2023
Verified review
Stock failed on last pucharse
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Sep 24, 2023
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Sep 5, 2023
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Aug 16, 2023
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Well Done r2
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Aug 13, 2023
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Feb 26, 2023
Verified review
I made a mistake in my order and emailed a correction and it was fixed without fuss which was awesome. It would be good to get a delivery provider that gave a more in depth international tracking like you get with fed ex.
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Jun 6, 2023
Verified review
r2-bike online experience
Had an incomplete delivery received, but it was resolved in 3 days time. Don’t attempt to call cause they will never answer, the best way to communicate is via email. Overall, superb deals and excellent email response specifically from Michael Bogen.
Well done team r2-bike,
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Jan 19, 2023
Verified review
I like the broad offer they have.
I believe they should improve a lot on the shipping time (quite slow delivery process compared to others), and they should improve a bit on pricing (they are not the best).
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Jan 13, 2023
Verified review
Good assortment and generally good prices, only there was a product that was indicated as available and that turned out not to be the case at all. The refund went smoothly.
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Jan 15, 2023
Verified review
Very good customer service.
Some of my orders are not available yet and they informed me right away. Super nice!
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Jul 24, 2023
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Great seller. Helpful. Great selection.
But I had to request several times to get a refund for a cancelled order.
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FD
fabio d.
varese
Mar 16, 2023
Verified review
Ampio catalogo, ottimi prezzi, peccato che alcune volte i ricambi siano disponibili dopo alcuni mesi
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Dec 2, 2022
Verified review
Surprised...
Given my purchase history, I would have had slightly different service.
But everything is fine...
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