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r2-bike.com
Reviews:

2,027 reviews in the last 12 months7,192 total reviews  

4.85
Excellent

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Most relevant positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.
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Most relevant negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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May 24, 2024
 Verified review

Già cliente… sempre soddisfatto…

Già cliente… sempre soddisfatto continuo a fare spesa perché hanno merce di qualità e di tutto per la Bike ad prezzi molto convenienti
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May 4, 2024
 Verified review

Great prices

Bought a pair of r8000 ultegra pedals their great also great shipping bought Thursday arrived monday or Tuesday.
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May 10, 2024
 Verified review
Delivery is taking too long. No movement of the package up to now (since May 01, 2024 )as per tracking number.
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BP
božidar p.
slowenia
May 3, 2024
 Verified review
They put a lot of effort into a product they didn't have in stock. Fast information and delivery.
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May 25, 2024
 Verified review
Alles normal verlaufen schnell versendet
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Apr 27, 2024
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Fair

convenient, fair costs, fast response
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May 26, 2024
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May 25, 2024
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May 25, 2024
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May 21, 2024
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May 18, 2024
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May 17, 2024
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May 13, 2024
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May 12, 2024
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May 5, 2024
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May 3, 2024
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WV
walter v.
Buguggiate
May 20, 2024
 Verified review
This time they failed with the delivery time and, moreover with no communication about the situation of the order. After several years of smooth and efficient relations, I had for the first time a disappointing experience and I had to cancel the order
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Answer by r2-bike.com
Jun 3, 2024
Thank you for your feedback. According to our system we have informed you 3 days after your order about delivery problems of one item in our order. Maybe the email landed in your Spam folder? We apologize for the inconvenience. Best regards r2bike
May 18, 2024
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Apr 5, 2024
 Verified review

No problems as ususal

I`ve been ordering here occasionnally for a couple of years now. quick and easy ordering, well packed and sofar not a single incident. And I like the small bag of winegums.
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Mar 30, 2024
 Verified review
Everything went fine although the delivery was postponed to the week after by DHL
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