r2-bike.comReviews:
2,027 reviews in the last 12 months7,192 total reviews
Excellent
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Most relevant positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Most relevant negative review
Aug 18, 2023
Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
RP
Roland P.
ENTREVAUX
Apr 20, 2024
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INSPIRING
Broad choice ; good product information ; successful shipping.
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Apr 17, 2024
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Nice Work!
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Apr 21, 2024
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All good.
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Apr 25, 2024
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Apr 25, 2024
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MV
Marc V.
Bekkerzeel
Apr 20, 2024
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Apr 18, 2024
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Apr 17, 2024
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Apr 17, 2024
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Apr 14, 2024
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Apr 11, 2024
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Apr 11, 2024
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Apr 3, 2024
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Mar 31, 2024
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Apr 26, 2024
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Un article sur les 7 n'est plus de stock.. alors qu'il était de stock à la commande.. donc rien n'est expédié 😔.. et pourtant commande payée.. j'attends..
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Apr 24, 2024
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Lors de la commande le matériel est dispo et une fois le paiement effectué, plus de dispo et pas de date de livraison !!
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Answer by r2-bike.com
Apr 26, 2024
Thank you for your feedback. The ordered item was shown with a short delivery time from our supplier. Unfortunately our supplier has postponed the delivery date. The item is available again and your order has been already shipped. We apologize for the delay.
Best regards
r2bike
JS
Jussi S.
Tampere
Jan 11, 2024
Verified review
Package damaged, items intact
Fast and clear communication, fast order processing and delivery.
However, perhaps a stronger material could be considered for the packaging, the cardboard box was partially broken, but luckily all the products were safe and intact because the products were properly protected using a filler.
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KP
Klaus P.
Klarup
Feb 16, 2024
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I was looking for a gear drop for my cannondale evo six hi-mod. Unfortunately it was not available or in stock. The spider lock ring however was available and was delivered within a week.
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Feb 4, 2024
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good prices and large selection. Should have given five stars, but too often delayed delivery due to items they don't have in stock. (goods I read on the website that are in stock)
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Dec 25, 2023
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Confezionamento da migliorare. I cuscinetti erano inseriti in scatola in ordine sparso, col rischio di perdersi. Avrei preferito almeno una busta sigillata
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