puzzleYOU IE- Logo - reviews

puzzleYOU IE
Reviews:

120 reviews in the last 12 months2,099 total reviews  

4.86
Excellent

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Top positive review

Dec 27, 2023
 Verified review
Ordering was so simple and straightforward. The puzzles arrived on time despite being ordered very close to Christmas, and the quality was really fantastic - they look and feel like the best jigsaws you would buy anywhere. I would have liked it to be easy to save puzzles during the ordering process so you could come back to them if you need to leave during the process, but other than that the service was flawless.

Top negative review

Dec 11, 2023
 Verified review
Puzzle you offer an exceptional service....Then ruin it by sending the gift in a box with 'Puzzle You' written all over it......A Christmas present for my wife is now ruined, because she accepted the delivery and it was blatantly obvious what the gift was..........A little forethought from a company who's products will be 99.9% gifts would have been nice!
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Reviews for puzzleYOU IE

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Dec 11, 2023
 Verified review

A bit retarded.....

Puzzle you offer an exceptional service....Then ruin it by sending the gift in a box with 'Puzzle You' written all over it......A Christmas present for my wife is now ruined, because she accepted the delivery and it was blatantly obvious what the gift was..........A little forethought from a company who's products will be 99.9% gifts would have been nice!
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Answer by puzzleYOU IE
Dec 13, 2023
We have sent all parcels without our logo in the past, but the result was that too many parcels were either refused and sent back to us or opened immediately by wifes who did not know that their husband had ordered something. Nowadays, they will be able to guess from the logo on our parcel that there is a puzzle inside, but at least they do not refuse the parcel any more and the best thing is: they will keep the parcel closed so as not to spoil the surprise of what is actually on the puzzle. All that would be needed now are husbands who think ahead and make sure that the parcel doesn't end up with the wife before Christmas' Eve. That's why, in the ordering process, we offer the possibility to enter a working address, a neighbours address or to choose a pick up point for delivery.¯\_(ツ)_/¯
Dec 11, 2023
 Verified review
The box & outside wrapper was wet
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Answer by puzzleYOU IE
Dec 13, 2023
As a producer of high quality puzzles it is really disappointing to get 2 stars deducted for bad weather and a stupid courier driver.
Jul 28, 2023
 Verified review
Would it b possible to send out the box with the original picture on it as I taught I was getting gift wrapping paper on the box not the box to b the gift wrapping I would b very grateful as I have had at least 10 to 20 puzzles of yourselfs just check the address to confirm puzzle ref number PIE-01629567
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Answer by puzzleYOU IE
Jul 31, 2023
Thank you very much for your review. We have already contacted you via email in order to help you.
Nov 3, 2023
 Verified review

Quality production

I have used this company a number of times for personalised jigsaws. The production is really fast and of high quality. I particularly like the tracking of delivery. I recently bought a frame too and it is excellent.
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Sep 4, 2023
 Verified review
I ordered a frame for a jigsaw gifted to me. It was easy to order and arrived on time, securely packaged. Whilst I haven't yet put the jigsaw in the frame it looks like it will firmly hold it in place when I do.
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Jul 8, 2023
 Verified review
From the moment I sent you the picture everything went so smooth no problems,didn’t open the jigsaw yet as it is a present for someone,but the quality of the packaging and picture on the box looks excellent
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Oct 24, 2023
 Verified review

Repeat customer

Very pleased with jigsaw. High quality product and very fast service. Excellent packaging. Fast shipping with clear tracking. I have used them a number of times now and would recommend them.
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Aug 1, 2023
 Verified review
Great quality jigsaw, prompt delivery at a very reasonable price. Overall great value for money and and I will definitely recommend them to my friends and order from PuzzleYOU again.
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Sep 7, 2023
 Verified review
Very easy to set up. Had picture and jigsaw size done on a few minutes. Arrived very fast and image on it was brilliant..thanks for helping to make a great present
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Apr 10, 2023
 Verified review
Top quality jigsaws, top quality customer service. I've been using PuzzleYou for years without a single complaint, happy to recommend, 5 stars
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Jun 21, 2023
 Verified review
I can't complain about the puzzle but if this is for a present be aware of the packaging as it shows its a puzzle.
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Jun 11, 2023
 Verified review
Was easy to use, great quality, and quick to arrive to my door. A great Father’s Day gift for my dad.
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Nov 17, 2023
 Verified review
Have used a few times. Design interface is straightforward and order arrives in a timely fashion.
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Jun 13, 2023
 Verified review
Looks amazing, very good quality and very efficient delivery. Will make an excellent gift
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Nov 17, 2023
 Verified review
Jigsaw is beautiful can't wait to get it done only regret is I didn't go for the frame 😒
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May 14, 2023
 Verified review
I love the quality of your products. I have purchased a lot from you and will again
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Aug 29, 2023
 Verified review

Jigsaw Heaven

Did exactly what they set out on the website and did it efficiently and promptly
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Jul 12, 2023
 Verified review
The quality is good and the service was excellent with very quick turnaround time
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Nov 17, 2023
 Verified review
Excellent work gone into making jigsaw. We now have 4 of them around the house.
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Jun 18, 2023
 Verified review
Great company to deal with. Very quick getting my purchase to me. ⭐⭐⭐⭐⭐
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