Reviews for wimmel-napkins.com



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 321 Trusted Shops reviews collected in the last 12 months.
In total, wimmel-napkins.com has already collected 484 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/11/2018
Date of order
18/11/2018
18/11/2018
I live in England and was very surprised at how quickly my napkins were delivered. They are beautifully made and a high quality product. Thank you very much xx
5.00
Excellent

Date of publication
15/11/2018
Date of order
15/11/2018
15/11/2018
Very good Rapid delivery.
5.00
Excellent

Date of publication
14/11/2018
Date of order
14/11/2018
14/11/2018
Wonderful products, good delivery time...would highly recommend
5.00
Excellent

Date of publication
13/11/2018
Date of order
13/11/2018
13/11/2018
Very pleased with the napkins I chose
5.00
Excellent

Date of publication
13/11/2018
Date of order
13/11/2018
13/11/2018
Good morning. Thanks a lot... Your attention and deliver was very fast and I would like to follow up doing shopping whit you
5.00
Excellent

Date of publication
11/11/2018
Date of order
11/11/2018
11/11/2018
I have not yet received the order to the store, therefore my level of satisfaction is zero

Tessa
1.00
Very Poor

wimmel-napkins.com replies: 13/11/2018
We're sorry your package hasn't arrived yet. Deliveries to Andorra do not normally take 14 days. You have received a tracking email from us. On Monday 5.11. the package was already in France. Unfortunately the package arrived in Andorra on 10.11. and has not been delivered yet. For urgent shipments, you have the option of ordering a fast delivery by DHL Express for an additional charge.

Date of publication
08/11/2018
Date of order
08/11/2018
08/11/2018
Thank you so much for the beautiful napkins
5.00
Excellent

Date of publication
08/11/2018
Date of order
08/11/2018
08/11/2018
Een geweldige site met een heleboel servetten voor uiteenlopende bezigheden, hobby en eten.
Was eigenlijk op zoek naar servetten met weidevogels erop, maar dat bleek een hopeloze zaak.
4.00
Good

Date of publication
07/11/2018
Date of order
07/11/2018
07/11/2018
Its oll beauteful
5.00
Excellent

Date of publication
02/11/2018
Date of order
31/10/2018
02/11/2018
hola en el anterior pedido faltaban en la caja 2 paquetes de servilletas de parís , no deseo la devolución pero si que tengan cuidado. Por lo demás todo bien y muy rápido , Muchas gracias.
5.00
Excellent

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
Hi Besides the fact I ordered the wrong size napkins, I thought I was ordering the larger ones and am thinking I may put in order for full size. your service was perfect
5.00
Excellent

Date of publication
01/11/2018
Date of order
26/10/2018
01/11/2018
Super rápido
5.00
Excellent

Date of publication
30/10/2018
Date of order
30/10/2018
30/10/2018
Thank you so much All products arrived in excellent conditions, I liked so much. I´m so happy with your attention and your services. ;)
5.00
Excellent

Date of publication
27/10/2018
Date of order
27/10/2018
27/10/2018
So happy I found this website for Holiday and just plan fun everyday napkins. Prices were good and even with shipping costs to USA, cost was less than if purchased here, plus you have the best choices.

Absolutely will purchase from your company again Thank you
5.00
Excellent

Date of publication
27/10/2018
Date of order
27/10/2018
27/10/2018
Items were dispatched very quickly and packaged securely - everything arrived in perfect shape. Excellent choice of products on offer
5.00
Excellent

Date of publication
26/10/2018
Date of order
26/10/2018
26/10/2018
Amazingly fast. Thank you again.
5.00
Excellent

Date of publication
26/10/2018
Date of order
26/10/2018
26/10/2018
I have shopped many times from wimmel and they never let me down. Great communication and fast delivery. Highly recommend them.
5.00
Excellent

Date of publication
26/10/2018
Date of order
26/10/2018
26/10/2018
Wonderful.Thanks
5.00
Excellent

Date of publication
24/10/2018
Date of order
24/10/2018
24/10/2018
Order crossed the entire world to Australasia within a week, goods arrived in fine condition (even after being opened and an inspection by customs). Second purchase from this company and both deliveries as promised and expeditious.
5.00
Excellent

Date of publication
23/10/2018
Date of order
23/10/2018
23/10/2018
Everything was excellent Such a great range of products and the website was easy to use. The only issue I had was with the delivery cost, I paid nearly the same as the cost of my order to get it delivered It was ordering from New Zealand however and the product arrived within 2 weeks which was amazing Really good
4.67
Excellent

Date of publication
20/10/2018
Date of order
18/10/2018
20/10/2018
5 star napkins quality, fast delivery. Packing with padded protection.
Very good service and hassle free transaction .
5.00
Excellent

Date of publication
18/10/2018
Date of order
17/10/2018
18/10/2018
The sheets are of excellent quality, are individually protected and are well packed. And delivery to the UK is prompt and efficient.

This was my 4th order (my first was in April). The only problems, really, have been odd website glitches. The 'Error 404' dead links on the Home Page are now fixed, which is good, but at least two sheets (7391 and 7392) still have 'swapped' names 7 months later
4.67
Excellent

Date of publication
13/10/2018
Date of order
13/10/2018
13/10/2018
Transaction went smoothly
4.67
Excellent

Date of publication
12/10/2018
Date of order
12/10/2018
12/10/2018
El primero fue rápido y el paquete llegó bien y como había pedido. Ahora e hecho un segundo pedido y no se si hay problema, si lo hubiera porque mi tarjeta de credito no estuviera bien ruego que me lo vuelvan a cobrar el número de pedido es 974356 y el importe es de 49,22€
5.00
Excellent

Date of publication
11/10/2018
Date of order
11/10/2018
11/10/2018
All aspects were excellent, good quality goods and delivery
5.00
Excellent

Date of publication
10/10/2018
Date of order
10/10/2018
10/10/2018
Very efficient left note and collected from post office. Items as expected.
4.00
Good

Date of publication
08/10/2018
Date of order
08/10/2018
08/10/2018
True Excellent shop Wide choice, good prices, nice communication, very good service and quick delivery. Will buy again. Happy customer.
5.00
Excellent

Date of publication
07/10/2018
Date of order
07/10/2018
07/10/2018
Good quick service
5.00
Excellent

Date of publication
06/10/2018
Date of order
05/10/2018
06/10/2018
Very good
5.00
Excellent

Date of publication
05/10/2018
Date of order
05/10/2018
05/10/2018
I can't say anything rite now becos napkins didn't reach the destination after reaching only I can say
4.67
Excellent

Date of publication
03/10/2018
Date of order
03/10/2018
03/10/2018
We enjoy offering the wide variety of napkins to our customers to complement their Polish Pottery. Wimmel provides quick service on our orders.
5.00
Excellent

Date of publication
03/10/2018
Date of order
03/10/2018
03/10/2018
I was so pleased to receive the exact napkins I ordered, beautiful floral, beautiful colors -- perfectly represented on their website. The service was as easy as can be and excellent. Thank you.
5.00
Excellent

Date of publication
02/10/2018
Date of order
02/10/2018
02/10/2018
Everything has been excellent. Thank you
5.00
Excellent

Date of publication
01/10/2018
Date of order
01/10/2018
01/10/2018
I like your service and deliver time. I will buy producto soon.
5.00
Excellent

Date of publication
30/09/2018
Date of order
29/09/2018
30/09/2018
Prompt service. Good quality napkins at very reasonable prices
5.00
Excellent

Date of publication
28/09/2018
Date of order
26/09/2018
28/09/2018
thank you
5.00
Excellent

Date of publication
27/09/2018
Date of order
27/09/2018
27/09/2018
The selection from Wimmel is incredible I haven’t found another site to rival it.
The delivery was very quick and goods well packaged. The quality of the napkins I bought was great. Will certainly purchase here again.
5.00
Excellent

Date of publication
23/09/2018
Date of order
23/09/2018
23/09/2018
I place order & within 23 days already send out to courier service
5.00
Excellent

Date of publication
22/09/2018
Date of order
22/09/2018
22/09/2018
I received the good in the time stated but when they arrived some of the items were wrong. I emailed several times to try and get the problem resolved and to see if the correct items would be sent or refunded but there was no reply to my emails. Very disappointing customer service as I was relying on the correct items being sent and had paid expensive postage to the UK for them.
2.00
Poor

wimmel-napkins.com replies: 23/09/2018
Your email regarding your problem was send and received on Friday afternoon after business hours. Sorry for no reponse from our sales team until Saturday when you wrote your review. You'll get support as soon as possible on Monday.

Date of publication
21/09/2018
Date of order
21/09/2018
21/09/2018
Fast delivery, always on time.
4.67
Excellent

wimmel-napkins.com

Contact
Bahnhofstraße 56
37741 Bad Sachsa
Germany
info@wimmel.de
wimmel-napkins.com
Owner
Dieter Wimmel
Bahnhofstraße 56
37741 Bad Sachsa
Germany
Authorized representative
Dieter Wimmel
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with wimmel-napkins.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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