Review summary
Many customers appreciate the fast and prompt delivery, along with the secure and orderly packaging. Product quality is often praised, with most finding that items match their descriptions. Additionally, the value for money is commonly regarded as good or excellent, and customer service is frequently described as excellent and responsive. However, there are reports of significant delivery delays or non-receipt, as well as occasional damaged or insufficient packaging. A minority of customers experience defects or disappointment with product quality, and some note mismatches in size or features. There are also instances where customer service did not reply or resolve issues.
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Verified
Fabulous, would definitely order again
I had tried, with no success, to find the dining chairs I wanted for a reasonable price. I found this website online and it had exactly what I wanted. I live in Ireland and it took 8 days from order to delivery. All arrived In perfect condition. I would definitely order from them again.
Verified
The quality was good — not bad at all, but it could have been better. Some parts of the bed could have been sturdier. For example, the top part of the bed that looks like a little house has rather thin wood, or it could have had an extra support beam. That section feels quite fragile, and I think if a child hangs on it, it might break easily. Other than that, everything was good and I’m satisfied overall. The only thing I wasn’t happy with was the instruction manual — it wasn’t good at all. In two places, the numbers engraved on the wooden parts didn’t match the ones shown in the instructions, so we had to spend a lot of time figuring out the correct pieces ourselves.
Verified
Fantastic!!! so happy with the bed, and very Good quality, clever for build.Thank you
Verified
All very nicely and orderly packed! Very easy to assemble. About te environment a little feedback to use less or no plastics. Even if it is compostable. Everything was very satisfactory and looks very good in our garden.
Verified
Amazing value
I ordered a radiator cover it was even nicer than the pictures. Very happy with my purchase. Delivery was slow but well worth the wait.
Verified
Fast delivery and was exactly as was described ....very GOOD value
Verified
Fantastic company with top quality products at excellent pricing and the best customer service. I'm a repeat customer for some very different products and couldn't be happier with all of them. Delivery to Ireland is cheap and fast
Verified
Very good customer service, received replies to my emails, very happy with the radiator cover and would definitely use ECD Germany again.
Verified
Good service. Good quality chairs.
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fast delivery, superb equipment with extra confort
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Nice postbox,good price and fast delivery.
Verified
Amazing quality.
Verified
fast reliable delivery
Smooth ordering process, fast and reliable delivery. will buy from ECD again .
Item as described, good value.
Verified
I'm sorry but I still haven't received this mattress, I'm still waiting
Verified
Emailed ecd about my order and they emailed me straight away and explained what was going on products are great will use them again
Verified
Super fast delivery to Ireland fab quality delighted with our new chairs and bar stools
Verified
product as described and delivered on time