Review summary
Customers widely appreciate the fast delivery speed, high product quality, helpful and responsive customer service, good value for money, and accurate product descriptions. Many also find the assembly process easy and are satisfied with the packaging. However, some customers report issues such as delivery delays, damaged or faulty items, poor communication or lack of response from customer service, mismatched product descriptions, poor or damaged packaging, and problems with assembly due to missing parts or unclear instructions.
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Verified
Fabulous, would definitely order again
I had tried, with no success, to find the dining chairs I wanted for a reasonable price. I found this website online and it had exactly what I wanted. I live in Ireland and it took 8 days from order to delivery. All arrived In perfect condition. I would definitely order from them again.
Verified
Good Quality goods. Just very bad communication with the client keeps in uncertainty until items delivered. When it was delivered everything is phantastic, very good quality. I would recommend to buy from them.
Verified
Goods were delivered in good quality. However no t possible to track the parcel and no Commutation during the delivery time the seller - ECD Germany keeps you in certainty .
Verified
Les délais de livraison, restent à réexaminer de votre part. Aussi votre choix, concernant le transporteur Chronopost français !
Je pense que vous devriez le changer, car c'est le pire transporteur français et avec beaucoup de problèmes de livraison ! Ses livreurs sont juste..., incompétents !
Verified
The quality was good — not bad at all, but it could have been better. Some parts of the bed could have been sturdier. For example, the top part of the bed that looks like a little house has rather thin wood, or it could have had an extra support beam. That section feels quite fragile, and I think if a child hangs on it, it might break easily. Other than that, everything was good and I’m satisfied overall. The only thing I wasn’t happy with was the instruction manual — it wasn’t good at all. In two places, the numbers engraved on the wooden parts didn’t match the ones shown in the instructions, so we had to spend a lot of time figuring out the correct pieces ourselves.
Verified
Great product and easy service. Reached our door in 4 working days.
Verified
Fantastic!!! so happy with the bed, and very Good quality, clever for build.Thank you
Verified
All very nicely and orderly packed! Very easy to assemble. About te environment a little feedback to use less or no plastics. Even if it is compostable. Everything was very satisfactory and looks very good in our garden.
Verified
Good value, quality product and reasonable delivery time.
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You are simply the best!
Verified
Great service
Verified
Amazing value
I ordered a radiator cover it was even nicer than the pictures. Very happy with my purchase. Delivery was slow but well worth the wait.
Verified
Fast delivery and was exactly as was described ....very GOOD value
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Fantastic company with top quality products at excellent pricing and the best customer service. I'm a repeat customer for some very different products and couldn't be happier with all of them. Delivery to Ireland is cheap and fast
Verified
Very good customer service, received replies to my emails, very happy with the radiator cover and would definitely use ECD Germany again.
Verified
Good service. Good quality chairs.
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