world.holzkern.com/en_world
Reviews:

661 total reviews   661 reviews in the last 12 months

4.55

Excellent

661 total reviews
661 reviews in the last 12 months

5
80 %
4
9 %
3
3 %
2
3 %
1
5 %

Review summary

Customers overwhelmingly praise the high quality, craftsmanship, and durability of the products, often describing them as beautiful, well-made, and exceeding expectations. The unique and eye-catching designs receive consistent compliments, and elegant packaging enhances the overall experience. Many also appreciate fast and on-time delivery, as well as customer service that is quick to respond and resolve issues. Extra parts and assistance with sizing are valued by those who receive them. However, some customers report mixed shipping experiences, including delays, lack of tracking, or poor protective packaging. There are also challenges with bracelet and watch sizing, such as unclear instructions or difficult adjustment tools. A few customers experience disappointment when the product does not match online photos or descriptions, and some note problems with customer service responsiveness or communication.

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Reviewsworld.holzkern.com/en_world

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(526)
Community member 
1 Reviews
 Verified
I had a bit of difficulty getting my watch, which was inadvertently sent back by the post office in error. The company worked with me and communicated with me every day so that we could rectify the issue and I was able to receive it in time for a 60th birthday. The watch is absolutely stunning in person!
Community member 
1 Reviews
 Verified

He loves his bracelet -

We added one of the additional links so it fits perfectly and really suits him. It's well-made, the packaging was beautiful, it arrived quickly, and we're quite satisfied. Finding the video on how to add the link took a minute, but was helpful when I found it and I was able to add it in less than 10 minutes altogether. Thanks for a nice product!
Community member 
1 Reviews
 Verified

Amazing!

I bought this for a Father’s Day gift for my husband and he absolutely loved it! It is made with quality materials and it has a good weight to it on his wrist. The design is unique and beautiful with the look of part wood and part tiger eye! The packaging was set in a beautiful handcrafted box. Definitely purchase if you are on the fence!
Community member 
1 Reviews
 Verified
The product itself is five stars but the delivery was not. I am not sure if someone broke into the box and tore it apart or if it fell apart during shopping but the presentation opening the mailing box was not good. I will still most definitely purchase from them again because their products are beautiful and well crafted but was a little disappointed in how it arrived.
Community member 
1 Reviews
 Verified

Solid watch and better in person

The pictures on the website really don't do the watches justice. I got the mirrordance and it's lovely. The watch is solid and well built. It arrived quickly. I did have trouble with the tool to add links, but there was a video on the website that was very helpful.
Community member 
1 Reviews
 Verified

Good Product, Terrible Shipping

For the price point, this is a stylish, well-made, and durable item. However, shipping times are horrid and, based on my buying experience, borderline deceptive. When I made my purchase, the website featured a countdown clock which stated orders placed today, ship tomorrow. Although a shipping label was instantly created (locking in the non refundable sale), the ship status did not change for more than a week AND the item was shipped from overseas to the US. So it did not arrive for a few weeks after placing the order. I will likely make another purchase, but caution other buyers: Be prepared for lengthy shipping times.

Reply from world.holzkern.com/en_world

Hello Stephen, Thank you very much for your review. We are sorry that there were delays in the delivery. When you are waiting for an order, this is of course especially frustrating. All the more, we are happy that your parcel has now arrived. Kind regards, The Holzkern team
Community member 
2 Reviews
 Verified

Fantastic quality and craftsmanship

I was a little disappointed that the US had a smaller collection to choose from. I got over that fast when the two bandlets I purchased arrived. Very promptly I might add. The quality and craftsmanship was even better than pictures. Very happy and excited I found you. I’m excited about wearing jewelry again.
Community member 
1 Reviews
 Verified

Buy with Confidence!

Shipping was fast! I like the fact that my bracelet fits. So many times I have seen other bracelets that I've liked but only to find out they're only 8-inch or 8 1/2-inch. They extra links are awesome!!! I needed all of the links but 1-link.
Community member 
1 Reviews
 Verified

Disappointing

I understand that this watch uses natural materials and that every dial will be unique. In fact, that's one of the reasons I purchased it. I wasn't expecting an exact match to the photos. However, the watch I received is not just slightly different. It looks like an entirely different product. The listing photos show a bright, vibrant dial with visible blue, purple, and iridescent tones throughout. The watch I received has a dial that appears almost completely black in most lighting conditions, with none of the colorful effect that drew me to the watch in the first place. Natural variation should mean differences in pattern, color distribution, or intensity. It should not mean receiving a watch whose overall appearance bears little resemblance to the advertised photos. If the product can vary this dramatically, the listing should include a wider range of example photos so customers know what they might actually receive. The watch itself seems well constructed, and the gold mesh band is attractive, but the dial was the main selling point for me. Unfortunately, the actual product falls far short of the expectations created by the listing images. Overall, I feel the product photography is misleading. Natural variation is understandable, but the watch I received is not even remotely close to what was advertised.

Reply from world.holzkern.com/en_world

Hello, Thank you very much for your review. We would be happy to take a closer look at your case, but so far we have not been able to find any message from you about it. Please feel free to contact us via our service form or by email so that we can see how we can best support you: https://www.world.holzkern.com/en_world/faq/ hallo@holzkern.com Kind regards, The Holzkern team
Community member 
1 Reviews
 Verified

Favorite watch

The gold stainless steel and blue nacre with olive wood watch is the best I have ever seen. When I walk with it on my wrist, it is hard for me not to admire it throughout the day. I am so happy I purchased this. I can only hope they make gold and blue nacre necklace pendants at some point!
Community member 
1 Reviews
 Verified
The design of this bracelet is magnificent, however; the clasp is mindless. It is extremely difficult to operate especially for someone with arthritic hands. My first Holtzkern bracelet had a different clasp; a continues, fold-under clasp the was very easy to operate. You need to go back to that design.

Reply from world.holzkern.com/en_world

Hello, Thank you for your review. We are sorry that we were not able to meet your expectations in terms of quality this time. We have high standards for our own products as well, which is why we take this kind of feedback very seriously. We will forward your feedback to the responsible department. Kind regards, The Holzkern team
Community member 
1 Reviews
 Verified

I bought the bandlet oak

I bought the bandlet oak and grey for my 41 year old son, and my 14 and 17 year-old grandsons also loved it. So I will possibly order at least one or two additional bandlets in different styles. I also actually would like to buy one for myself (76). Very happy to have found you! Ingrid Tower SF
Community member 
1 Reviews
 Verified

Fantastic purchase

The bracelet I purchase was even nicer than the pictures online. I have been wearing it now for 6 months and it never comes off my wrist. It goes in the shower, the hot tub, the dirt while gardening, in the water while fishing. After 6 months it still looks brand new. it was well worth the money.
Community member 
1 Reviews
 Verified

Sleek Elegant look, Natural Raw materials, Lovely

Made w/ raw natural materials and designed with Class in mind, this timepiece harnesses a subtle sophistication. Fits petite slim as advertised, with a sleek, timeless look. The presentation delivered a solid feel of quality. All in all she was very well pleased. As am I each time she wears it!
Community member 
1 Reviews
 Verified

Very Nice

The Tremolo black maple/silver is my second bandlet purchased and I love it! It’s ornate and eye catching but with a smooth, organic look. Just the right dimensions too; not too thin or thick on the wrist.
Community member 
1 Reviews
 Verified

Beautiful men's bracelet

Its hard to find men's jewelry that is unique, standout and classy. My husband LOVES his bracelet. It is so well crafted, beautiful, arrived quickly and in a gorgeous wooden box for that extra touch of fun, suprise and craftsmanship.
Community member 
1 Reviews
 Verified
I bought this watch as an anniversary present, and was very pleased when I received it. Its quite beautiful, the contrast of color, the beautifully detailed leaf background on the dial. It is a conversation piece and a cherished new addition. Truly appreciate.
Community member 
1 Reviews
 Verified

Overall the necklace looks great- poor shipping packaging

Overall the necklace looks great. The packaging was pretty poor though. The necklace box (with a magnetic lid) was just put in a much larger box for shipment, meaning it bounced around, the lid fell off and the necklace was twisted/tangled when it arrived.

Reply from world.holzkern.com/en_world

Hello, Thank you for your review. We are sorry that we were not able to meet your expectations in terms of quality this time. We have high standards for our own products as well, which is why we take this kind of feedback very seriously. We will forward your feedback to the responsible department. Kind regards, The Holzkern team
Community member 
1 Reviews
 Verified

Beautiful watch

I got the Amelia watch with a dark gray face with gold hands and a circle of marblewood/maple around it, with a dark green leather band. It's exactly as shown on the website and I love it. It is one of about 25 watches for me, so not my daily wear. I get compliments when I wear it. 😊
Community member 
1 Reviews
 Verified

wedding gift

the watch i ordered for my (now) husbands wedding gift came in quick and was honestly better than expected. he absolutely loves it and wearing it as I type. theres very little signs of wear, only on the clasp mechanism, but hes been wearing it a few days a week for the last 3 months

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world.holzkern.com/en_world

"Be proud to be unique" – that's our promise. We create watches, jewelry and accessories for people who leave the ordinary behind and celebrate what makes them special. Made from natural materials lik...

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