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How Trusted Shops prevents fake reviewsReviewsbrottdog.com/en
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Reply from brottdog.com/en
Hola Joan, lamentamos mucho la situación y entendemos tu frustración. Tal y como indicamos en el email que mandamos con el procedimiento para hacer el cambio, es necesario enviar el producto con un método que incluya seguimiento para asegurarnos de que llega correctamente.
En tu caso, el envío se realizó como carta ordinaria y, por eso, no es posible localizarlo ni consta como entregado.
Te recomendamos ponerte en contacto con tu oficina de Correos para intentar recuperar la información del envío. Si finalmente el arnés llega a Brott, te haremos el reembolso completo de inmediato, como siempre hacemos. ¡Estamos aquí para ayudarte en lo que necesites!
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brottdog.com/en
Brott makes dog collars and martingale collars for greyhounds. Designed and handmade in Barcelona. Brott gives shape to their first models in 2010, with a young and innovative spirit, trying to dress ...
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