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Review summary
Customers consistently praise the high quality, comfort, and fit of the products, often describing the clothing as flattering and pleasant to wear. The materials and workmanship are frequently highlighted, and many shoppers report an easy and smooth shopping experience. Customer service is generally viewed positively, with mentions of responsive and helpful support. However, there are frequent complaints about delayed or slow delivery times, with many customers expressing frustration over long waits for their orders. Additionally, the lack of order tracking or unclear delivery status updates leads to uncertainty and disappointment. Some customers also suggest improvements in product variety or guidance, and a few mention unresolved issues with customer service.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsoceansapart.com
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What I particularly liked:
I loved the quality of the fabrics and how comfortable everything feels while still looking stylish. The fit is very flattering, even during movement, and the designs feel modern and well thought out. I also appreciated the smooth shopping experience and the overall premium feel of the brand.
What could be even better:
Honestly, not much - but having more detailed sizing guidance (for example, fit notes for different body types) or an even wider range of colors would make the experience even better. Other than that, everything felt spot on.
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Excellent!
Shipping lastet a bit long, due to difficulties, but they informed me immediately and even offered me a discount on my next i order. Pieces a beautiful, fit perfectly and have a very good quality!
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Empfehlenswert
Ich habe eine Kombi (Bustier und Leggins) in dunkelgrün bestellt. Die Lieferung erfolgte zügig. Das Material ist angenehm und die Farbe so schön wie abgebildet.
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The app was easy to use and the shipping was fairly swift, although my tracking number did not show me anything for a week, but then the package arrived so no problems. Happy to have learned about this line of workout clothing!
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Best sweat sets
The quality is really good - always purchase on sale as it’s really great . Love the sweat sets
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Wie immer super toll.
Sie passen wie angegossen und fühlen sich wie eine 2 Haut an
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Ottimo marchio
Utilizzo questo marchio da anni e mi trovo davvero molto bene perché sia il tessuto che la vestibilità sono perfetti.
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Die Kleidung kann man nur kaufen wenn sie reduziert ist, ansonsten überteuert. Dann nur Probleme gehabt mit Versand, Reklamation ( Kleidung kam schmutzig an).
Versand ist extrem lang. Habe einen Gutschein bekommen, wegen Verzögerung und einen neuen Termin. Jetzt ist Verzögerung auch schon wieder verzögert. Da bringt mir der Gutschein nichts, wenn ich eh nicht mehr bestellen möchte.
Reply from oceansapart.com
Hallo,
Danke für deine Bewertung. Es tut uns leid zu hören, dass es Probleme bei der Lieferung deiner Bestellung gab – wir verstehen, wie ärgerlich das sein kann.
Bitte kontaktiere unser Kundenservice-Team unter support@oceansapart.com, sie helfen Dir gerne weiter.
Liebe Grüße,
Oceansapart Customer Service Team
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The shopping is so late...I love the items but it takes a lifetime to receive them. That's why I don't know if I'm gonna choose it again in the future.
Reply from oceansapart.com
Hello!
Thank you for your feedback. We’re sorry to hear that your order arrived later than expected - we understand how frustrating that can be. If you’d like our team to review this in more detail, please don’t hesitate to contact customer service at support@oceansapart.com .
Kind regards,
Oceansapart Customer Service Team
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Just the time of the delivery but it ok
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Very serious customer care.
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Non ho ancora ricevuto il mio ordine, mi era arrivata una mail in cui si diceva che sarebbe arrivato entro 12 giorni lavorativi, i 12giorni lavorativi sono passati e non ho notizie del mio ordine. Posso avere un nuovo tracking per capire se e quando arriverà? Grazie.
Reply from oceansapart.com
Ciao!
Ci dispiace sapere che il tuo pacco non è ancora arrivato. Comprendiamo quanto possa essere deludente.
Ti invitiamo a contattare il nostro servizio clienti all’indirizzo support@oceansapart.com , così potranno approfondire la questione insieme a te.
Cordiali saluti,
Il Team di Assistenza Clienti Oceansapart
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Lieferung war länger unterwegs wie sonst, aber das warten hat sich gelohnt
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Do better the expedition please. Too long
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Der schnelle Versand und diesmal der tolle Prozente Rabatt.
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Si compra facilmente.
Assortimento di prodotti ricco.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
oceansapart.com
- www.oceansapart.com
- support@oceansapart.com
- Mannheim, DEU
About
oceansapart.com
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