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Review summary
Customers consistently praise the fast delivery of both digital and physical orders, as well as the immediate availability and convenience of digital downloads. The high quality of both digital and printed music editions is frequently highlighted, with clear printing and fidelity to original scores. Many note the wide selection and availability of rare or hard-to-find music as a major advantage. Customer service receives frequent commendation for responsiveness and effective problem resolution. The website and ordering process are generally considered easy and intuitive, with features like PDF previews and filters adding value. Pricing, especially for digital editions, is seen as fair or reasonable. A few customers express minor dissatisfaction with courier communication or delivery options and wish for cheaper delivery. Some suggest improvements to website navigation or search, as well as extended download times and more interactive integration. There are also repeated requests for a broader range of digital offerings, and a small number note minor communication challenges with customer service.
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How Trusted Shops prevents fake reviewsReviewsschott-music.com/en
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Verified
Excellent service
I have bought recently several books (in PDF) from Schott. The service has been everythin what one wants with online shopping: clear payment information, quick delivery of the goods and when it was necessary to contact Customer Service, everything was solved very rapidly. The books that I bought were as announced and provided what I was looking for, an useful guide for self-learning an instrument, with clear directions, useful music examples and a clear path. Recommended.
Verified
EDIZIONI DIGITALI
Ormai molti esecutori (specialmente i pianisti) utilizzano il tablet per la comodità delle girate delle pagine. Dover acquistare importanti spartiti cartacei o poi farli scansionare per poterli caricare sul tablet e spendere per un acquisto che poi rimarrà in biblioteca è un peccato.
Finalmente la Schott vende spartiti in formato pdf con diversi vantaggi: non si abbattono gli alberi per fare la carta, non si inquina per i trasporti, non si attende fino all'arrivo e sul tablet hai la migliore risoluzione grafica. Bravi
Verified
I purchase sheet music from your company in Japan. Outside of the major cities, there are very few bookstores in Japan that specialize in classical sheet music for the recorder or saxophone.
Since it’s difficult to gauge the difficulty level or style based on the title alone, the ability to view a PDF preview makes it much easier for me to make a purchase.
If possible, there are many pieces I would love to purchase if you could convert out-of-print sheet music—even those no longer available from the publisher—into PDF format for digital purchase.
I look forward to your continued support.
Verified
Customer service was very responsive to me. I accidentally bought two copies of the same online score and I got the refund back quickly after I sent an email.
However, I wish it was easier to find the email to use and that the voice message on the answering machine had an English option for those who don’t understand German. And also that the website generates a confirmation after a purchase of online scores. That was the reason I accidentally bought two of the same kind.
That said, I am very happy with how customer service handled my issue. Thank you!
Verified
I bought some books in PDF format and everything went well with my orders. In one of these orders I ordered the two volumes of a book but only got sent a link to download one of them. After contacting their customers' service, I got a response quickly and everything was solved. Recommended.
Verified
Easy process; tracking is an issue
Very easy to find what we were looking for and to order. UPS tracking information should be improved. We were sent an incorrect number in the invoice, which pointed to DHL'S website, where it said "this number cannot be found" or something near to that. The number was invalid for UPS when we entered it there. Regardless the package arrived last evening and we will be opening it later today with pleasure.
Verified
Ottima edizione, una prima assoluta per quanto riguarda le colonne sonore di film Disney, di solito disponibili solo in forma parziale e in riduzioni piano/vocal/Guitar. Spedizione veloce con imballaggio accurato.
Verified
A song from the past rediscovered
I was looking for a song I remembered learning with my first singing teacher, and I found it on the Schott website! It came, beautifully packaged, two copies, almost the next day. Now I can teach it to a talented young pupil; thank you to Schott’s for keeping music alive.
Verified
Excellent selection, pricing and availability. It would be great to have children / youth chorus options available more readily, as well as audio previews for all scores. Thank you.
Verified
I particularly like your digital editions to have it in my computer in one click. And i never had problems to download.
Verified
All Schott Classical guitar editions to be available for download would be ideal.
Schott has a great collection to offer.
Verified
Vast catalogue
I never get to the bottom of everything that is in the vast catalogue. Buying system operates easly and effeactively. Keep going!
Verified
Good availability of classical music, including hard-to-find works
Good availability of classical music, including some hard-to-find pieces, in pdf form and instant access after payment. I'm a happy returning buyer.
Verified
Excellent service, the books were well packaged and arrived before of the expected date. The books are everything announced.
Verified
Appreciate a pdf download of a piece of music I was looking for. Quick and not too expensive, glad to have a violin and piano version of this beautiful piece.
Thank you!
Verified
Great customer support
I had placed an order for printed sheet music. The material made its way to America much faster than I had expected. After opening the packaging I was sent the wrong music. After placing an email, I received a phone call with an hour of the email. The problem was sorted out and the correct music is on the way one day later. I was extremely pleased with the service and would not hesitate to order from this company any time in the future. 100% satisfied.
Verified
The site is easy to navigate, the delivery is affordable, safe and very quick. Ten out of ten.
Verified
Fantastic service, prompt confirmation of the order and delivery in perfect conditions. Thank you so much!
Verified
Instant downloads.
I really love being able to download scores immediately and print them in a size that I can see.
Verified
Given that even Schott cannot publish everything, the ease of use of the online library is exemplary.
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