Review summary
Customers frequently praise the fast and timely delivery of their orders. The majority of reviewers are highly satisfied with the quality, durability, and accuracy of the products, often describing them as matching expectations and descriptions. Customers consistently highlight responsive, helpful, and professional customer support, especially when resolving complaints, returns, or issues with orders. The process for returns and complaint resolution is generally seen as smooth and hassle-free, with customers appreciating quick refunds and replacements. Many customers find the installation of products straightforward and easy. Customers often commend the good price-performance ratio, finding the products affordable and worth the cost. Although most feedback is positive, a few customers mention delays or issues caused by shipping providers. Several also mention issues with damaged or insufficient packaging leading to product damage. Some customers experience challenges with product installation depending on product type or wall conditions.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsQUEST® Profilok | PVC profilok gyártója | HOUSE | KERT | PRO B2B
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Cross-market review
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Cross-market review
Moldings very nice, easy to install. The store superbly resolved the problem with the first delivery (all moldings were damaged), after a call and an email with photos, they sent a second set without any issue. The cutting box is average for cutting these profiles, too large holes for the saw, and the saw itself is not suitable for plastic, only for wood.
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Cross-market review
Ideal tape for baseboards
I used the light gray tape as a baseboard connecting the tiles on the floor with the panels on the wall. I ordered 3 rolls of 5 meters each. The product came in a single 15-meter roll, which pleased me because I didn't have to splice. The day before, I cleaned the surface and wiped with acetone. That's all. The next day, I measured, cut, and taped right away. The tape is flexible and nicely adapts to the surface. It has ideal adhesion, not too strong to just hold on measuring but holds great after application and slight pressure.
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Reply from PRODUCENT profili PVC / QUEST® HOME / QUEST® GARDEN / QUEST®PRO B2B
Thank you for such a detailed and positive review! 😊 We are very happy that the product worked well in your project and met your expectations. We are glad to hear that one roll with the total length proved to be a convenient solution, and the tape was easy to mount, adapted well to the surface, and provided the right adhesion. Thank you also for sharing your experience with substrate preparation – it will certainly be helpful for other customers. Thank you for your trust and we look forward to your next visit!\n
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Cross-market review
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Cross-market review
Good quality product. A small drawback, however, caused by the delivery service (DPD) and not by the merchant: I was informed at the last minute that instead of home delivery as confirmed to me the previous day by email, both packages had been dropped at a pickup point. I therefore had to travel to collect them even though I had paid for home delivery.
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Reply from QUEST® Profile | FABRICANT de Profilés en PVC | QUEST®HOME | QUEST®GARDEN | QUE
Thank you very much for your feedback and for your appreciation of the product's quality! 😊 We are sorry for the inconvenience with the delivery and fully understand your dissatisfaction, especially after paying for home delivery. Unfortunately, this decision was made by the carrier and was not dependent on us. Nevertheless, we thank you for your understanding and trust. ⭐
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Could be improved...!
There is only one point to criticize about the goods!\nI have already bought these strips from Amazon, these strips had adhesive tape on both sides!\nHere that was not the case, and the strips were bent!\nWhich brings me to the next point, DPD is the last provider, the shipment arrived damaged to me!\nThen it was just left standing and left on its own to be stolen!\nThis is completely unacceptable.
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you very much for your detailed and honest feedback. We are sorry that the strips did not meet your expectations and you particularly criticize the missing adhesive tape and the bent goods. We also deeply regret the damaged delivery and the manner of delivery by DPD. We understand your frustration and take your remarks about both product packaging and delivery seriously. Your feedback helps us improve our service and shipping further. We apologize for the inconveniences caused.\n
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Cross-market review
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Cross-market review
We are very satisfied with the purchase of these profiles. It is a much nicer option than buying special tiles - treads, as they provide even better protection at the ends of the stair treads against slipping. Super easy to attach and they look very nice. We chose a color that perfectly matches the tiles on the stairs, as there is a large selection, including different lengths. Profiles at good prices. Quick order fulfillment. We thank and recommend this seller and their products.
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Great product, but be careful with the courier
The crafting is truly original, and the difference compared to the usual films on the market is immediately noticeable. The material is thick, durable, and applies with great ease during assembly and fastening. Fast shipping and a very attentive seller, careful with the customer both during and after shipping. The only point to improve involves the choice of courier: unfortunately, the package arrived damaged and partially open.
Automatically translated from Italian
Reply from QUEST® Profiles | Produttore di profili in PVC IT | Casa | Giardino | PRO B2B
We sincerely thank you for your detailed and positive review! 😊 We are very pleased that you appreciated the quality, thickness, and durability of the material, as well as the ease of assembly and fastening. We are also glad to know that you found our service attentive and caring. We are very sorry about the condition in which the package arrived. The delivery must occur safely and without damage. We take your remark about the courier seriously and will use it to further improve our shipping service. Thank you again for your trust and valuable feedback! We hope to serve you again soon. 😊
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Cross-market review
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Cross-market review
The corners have well protected the sharp edges in the room intended for children, i.e. Children's Club (Nursery). I am satisfied because they are easy to install. It was enough to remove the tape and stick. They match the skirting board color-wise. Recommended!!!
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Reply from PRODUCENT profili PVC / QUEST® HOME / QUEST® GARDEN / QUEST®PRO B2B
Thank you very much for such a positive and detailed review! 😊 We are very pleased that the corners effectively protected the sharp edges in the Children's Club and that the installation was quick and simple. We are also glad to hear that they color-wise match the skirting board well. Thank you for the recommendation and trust! ⭐\n
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Cross-market review
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Cross-market review
I refused the first delivery because the packaging was badly damaged during transit and the profiles were bent. I reported it immediately and the delivery service ensured I received a new package super well protected. The product is perfect. I highly recommend the company.
Automatically translated from French
Reply from QUEST® Profile | FABRICANT de Profilés en PVC | QUEST®HOME | QUEST®GARDEN | QUE
Thank you very much for your detailed feedback and for your recommendation! 😊 We are sorry that the first package was damaged during transport, but we are glad that we could quickly find a solution and send you a properly protected new shipment. We are happy that this time the profiles arrived in perfect condition and that they provide you with complete satisfaction. Thank you for your trust and we look forward to seeing you again on our site! ⭐\n
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Cross-market review
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Excellent Customer Service
It's the way my complaint was handled after the ordered goods were wrongly delivered in gray. Quest's reactions were always prompt and friendly and my return and the reshipment of the now correct goods were handled smoothly and unbureaucratically, communication worked excellently, and the desired product meets my expectations.
Automatically translated from German
Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you very much for your detailed and positive review! We are very pleased that you were satisfied with our customer service and the uncomplicated handling of your complaint. Although there was initially a wrong delivery, we are glad that we were able to resolve the problem quickly and smoothly. We are particularly pleased that the communication met your expectations and that you are now satisfied with the correct product. Thank you for your trust – we look forward to welcoming you again in the future!
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Cross-market review
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Cross-market review
Modern Optics with a Small Deficit
The moldings look very high-quality and make a really nice impression after installation. I really liked the optics and modern design.
However, there is room for improvement in the packaging and shipping. In total, about 50-60 moldings were divided into five foil packages of 10-15 pieces each and packed together in a carton. Unfortunately, in each foil package, the outermost 1-2 moldings were broken in the middle. Presumably, during transport, a high load impacted the packages, causing the outer moldings to be damaged.
Also, the corner cuts are somewhat challenging and require careful work to ensure the transitions look clean.
The pre-mounted adhesive tape unfortunately does not hold sufficiently on plastered walls. I had to additionally secure the moldings with mounting glue.
Overall, I am very satisfied with the optics and the final result. With more stable packaging and better adhesion on plastered walls, the product would be nearly perfect in my opinion.
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you for your detailed and constructive review. We are pleased that you like the optics, high-quality execution, and final result of our moldings. Your note on the packaging is very valuable, and we will investigate how we can further improve the protection of the goods during shipping. Your feedback on the adhesion of the pre-mounted adhesive tape on plastered walls is also appreciated. Depending on the nature of the substrate, additional fastening with mounting glue may indeed be sensible. Thank you for taking the time for this detailed feedback. Such insights help us continuously improve our products and service. We wish you continued enjoyment with your moldings!
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Cross-market review
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Cross-market review
As a seal, a good product, but with...
As a seal, a good product, but the packaging is not careful. Instead of nicely rolling it up and taping it, it was crammed in somehow, causing it to be bent in all directions. Also, installation is challenging and it should have a strip of adhesive to prevent it from slipping when placed on the windowsill.
Automatically translated from Polish
Reply from PRODUCENT profili PVC / QUEST® HOME / QUEST® GARDEN / QUEST®PRO B2B
Thank you for your honest opinion. Sometimes transport companies use their own tape when the package is slightly damaged during transit. From us, the package leaves 100% properly packed, it goes through quality control before pick-up by the courier, and it does not leave the warehouse if the inspector has any remarks. Nevertheless, we apologize and will bring this to the attention of those responsible for shipments.
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Cross-market review
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Cross-market review
Order easy, payment less because in electronic banking the recipient cannot be entered exactly. "Quest" is not enough - the bank complains that the recipient does not match. This should be provided with the order, how the recipient is spelled exactly. Otherwise, everything is fine. Goods arrived promptly and look good
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Order easy, payment less because in electronic banking the recipient cannot be entered exactly. "Quest" is not enough - the bank complains that the recipient does not match. This should be provided with the order, how the recipient is spelled exactly. Otherwise, everything is fine. Goods arrived promptly and look good
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Cross-market review
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Cross-market review
Unfortunately, I unwrapped the mouldings from the foil late. They are fantastic and just as I expected. However, the package was too weakly reinforced and in one place they are bent. I will survive and somehow cut them. I assume it's the fault of the transport, but reinforce more. Execution time and everything else - super. Greetings and recommended.
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Reply from PRODUCENT profili PVC / QUEST® HOME / QUEST® GARDEN / QUEST®PRO B2B
Thank you for your honest and detailed review! 😊 We are very glad that the mouldings met your expectations and that you are satisfied with the order processing time. At the same time, we apologize for the damage probably caused during transport. Thank you for the valuable remark about better package reinforcement – we will pass it on to our team to better secure shipments. Thank you for your trust, the recommendation of our company, and your understanding. We hope to meet your expectations again!
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Cross-market review
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Cross-market review
Quest PVC Profile
The profile is flexible and adheres well to uneven surfaces, creating the impression of perfectly flat walls. A carefully selected adhesive permanently bonds the profile to the floor for a sleek and finished appearance.
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Reply from QUEST® Profiel | Fabrikant van PVC profielen | Huis | Tuin | PRO B2B
Thank you for your extensive and positive feedback! 😊 Glad to hear that you are satisfied with the profile's flexibility and its good adhesion to uneven surfaces. We are pleased that the result provides a sleek and beautifully finished appearance. Thank you for your trust and see you next time! ⭐\n
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Cross-market review
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Cross-market review
Absolute Satisfaction
I am absolutely satisfied! I accidentally placed my first order incorrectly, but that was no problem at all! Very pleasant and reliable customer contact, goods were returned (seamlessly), refund was there in a short time. Then the new order: very fast processing and equally fast delivery! Price/performance ratio: absolutely TOP! very good goods (material) for a good price! Here the ratio is right! Also, the shipping/delivery costs were really good, not overpriced, really well calculated!
Anytime again!!!
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you very much for your detailed and great feedback! 😊
We are very pleased that we were able to help you uncomplicatedly with the first order and that everything – from the return to the refund – went smoothly.
Also, that you are so satisfied with the new order, the fast processing, the delivery, as well as the price-performance ratio, means a lot to us. Your trust and positive experience motivate us greatly.
We look forward to your next order – anytime again! 👍
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Cross-market review
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Cross-market review
Very attentive, they sent me an email apologizing for the delay in delivery, they sent me the order again and finally, I received the order twice, but the transport company was responsible for the delay, the second order arrived within two days from the complaint.
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Reply from Perfiles QUEST® ES | Fabricante de perfiles de PVC | Hogar | Jardín | PRO B2B
Thank you very much for sharing your experience! 😊 We apologize for the inconvenience caused by the delay in delivery, but we are glad that we could resolve the issue quickly. We greatly appreciate your understanding and patience throughout the process. Thank you for your trust, and we hope to serve you again in the future.
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perfect help from customer service
After some challenges with my first delivery due to the length of the items, the length was changed on the website and I was able to order the correct item, which arrived quickly and with which I am very satisfied, good help and follow-up from customer service
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Reply from QUEST® Profile | Producent af PVC-profiler | Hus | Have | PRO B2B
Thank you very much for your fantastic review! 😊 We are really glad that our customer service could help you find the right solution and that the item was delivered quickly and met your expectations. It means a lot to us to hear that you were satisfied with our help and follow-up. Thank you for your trust – we hope to welcome you again!
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Cross-market review
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Cross-market review
Self-adhesive Corner Profiles
I ordered self-adhesive corner profiles for wall corners. The goods did arrive in a damaged package and I was concerned whether everything was intact. But everything was fine.
The product itself is excellent. The profiles stick very well and look great. Happy to purchase again anytime.
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you very much for your detailed and positive review! We are very pleased that despite the damaged package during transport, everything arrived to you intact. It is especially nice to hear that you are so satisfied with the quality, adhesive strength, and appearance of our self-adhesive corner profiles. Thank you for your trust and kind words – we look forward to welcoming you again soon!
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Cross-market review
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Cross-market review
Ordered wrong at first
For my first order, I ordered the wrong color and was able to return it without problems with the return label. This time it was the right color. The delivery was super fast and well packaged each time. The stair step profiles are of good quality. I can confidently recommend this seller.
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Reply from QUEST® Profile | Hersteller von PVC-Profilen | Home | Garden | PRO B2B
Thank you very much for your detailed and great review! We are very pleased that the return of your first order went smoothly and that you subsequently received the correct color. It's great to hear that you are satisfied with the fast delivery, the secure packaging, and the quality of our stair step profiles. Your recommendation means a lot to us. Thank you for your trust – we look forward to welcoming you again in the future!
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Cross-market review
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Cross-market review
unbeatable quality-price ratio
ordered 13 Mounting profile, 15x15mm by 2 m, perfect for my use; the only issue is the carrier DPD, who was supposed to deliver to a pickup point, then to an agency, two days after the scheduled delivery to my home I picked it up at an agency 15 km from my home.\nshame the delivery doesn't meet expectations.
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Reply from QUEST® Profile | FABRICANT de Profilés en PVC | QUEST®HOME | QUEST®GARDEN | QUE
Thank you for your detailed review. We are delighted to learn that the mounting profiles fit perfectly for your use. However, we regret the difficulties encountered during delivery. Unfortunately, the transport process sometimes depends on the carrier and doesn’t always meet our or your expectations. We thank you for your understanding and for taking the time to share your experience. Your feedback is valuable to us.\n
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4.53
Excellent461 total reviews144 reviews in the last 12 months
Contact
QUEST® Profilok | PVC profilok gyártója | HOUSE | KERT | PRO B2B
- +48684533700
- questprofile.hu
- shop@questprofile.com
- Zielona Góra, POL
About
QUEST® Profilok | PVC profilok gyártója | HOUSE | KERT | PRO B2B
Üdvözöljük a QUEST® - a legnagyobb lengyelországi PVC profilgyártó - weboldalán. Termékeinket az általános építőiparban és a belsőépítészetben használják. Kínálatunkban megtalálható a kereskedelmi pa...
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