tinybuddy.eu

Reviews:

Le service après-vente est extrêmement nul. Aucune réaction de leurs part malgré mon effort d'envoyer un mail en anglais pour me faire comprendre 👎 J'ai un problème avec une de mes gamelles, j'en achète 3 pour mes 3 chats, l'une d'entre elle et défectueuse, cela fais deja la 3ème fois que je change les piles et aujourd'hui, denouveau je dois les changer car la gamelle ne veut plus s'ouvrir, d'ailleurs cette meme gamelle la puce de ce dernier ouvre la gamelle d'une autre gamelle et heureusement dans ce cas ci, le beuge fait qu'il peut encore manger sinon il mourrait de faim...

Avoid! Ordered 15th Nov, nothing shipped out,messaged, turns out one item not in stock.. Will be 23rd, waited, delayed again til 28th asked to send separate they said no. Asked to cancel the delayed item, they said klarna sorts the refunds and I have to ask them. Waited weeks for the sent items, tracking with postnord not working, nothing arrived told to wait til 12th Dec and they will help. 12th Dec I asked to resend but with dhl, they refused and said refund only an will take further 5 days. Waste of time! Avoid this awful company

I have not received any notifocatuon that the order has been shipped yet. I am going on a trip next week so likely won't need it anymore.

Bad when you are asked for a review before your item has arrived. Ordered a week ago and still waiting...

Order placed on the 7th and not received by the 17th, customer service contacted to explain non receipt only to receive notification that order had only been sent to DHL on the 18th and delivery could take another four days. Shocking turnaround for a company which on its website suggests it has a prompt delivery for orders. Will not be using them again or recommending them to anyone

I ordered on 23-Nov and the website said the product was in stock. Email from company at the end of November saying product was out of stock and they were waiting on delivery. Order only dispatched 07-Dec so a 2 week wait from ordering to shipping. I have since ran out of cat food and had to buy a stick locally at large expense. I would be hesitant to order again.

The order was shipped as promised - on December 11th. The delivery was supposed to take up to 5 business days. On December 17, according to tracking, the parcel is still in the mail terminal in Sweden. It's unlikely that the package will arrive before Christmas, when I'm going on vacation. That means I won't be able to get it. Very sorry

Placed an order over 10 days ago and haven't received any info, despite their confirmation saying the order will be processed in 3 days. I've contacted customer service twice but haven't received any response. I'm just glad I chose to pay after delivery, which will probably be never. I won't order again.

6 days after i placed an order, I received an email informing me that they could not ship to my country (Greece_. I don't understand why was i then able to place an order for Greece in the first place (they claim to send all through Europe) and why did it take 6 days before they could let me know.

Do not buy anything via this webshop. I ordered, paid and only received order confirmation. After that there has been silence. I mailed and filled out a question form but did not receive any update or answer. This is a web shop that takes the money but does not deliver!

I think they are the closest thing to a scam! Awful experience with return policy, I have sent items weeks ago and never heard back. Prior to this, huge confusion and poor customer service (although people answering are kind, the general customer service is shameful)

Ordered a dog harness nowhere did it say thet they would only deliver withiun the EU - this should be made obvious. Then you get mails in Dutch a language I do not speak. Also no refund after 8 days but quick enough to take the cash. Very poor service

Product not delivered yet though shipped end of June. No communication nor explanation from the delivery company (they just said it was delayed after I claimed) and no answer to my claim from tinybuddy.

I've ordered a Flexi leash, it came scratched with the package opened. Looks like someone's return. The only reason i didn't return it as i needed a replacement urgently as the dog minder lost my leash.

Used this website for the first time, never got any info about shipping. Still waiting to hear anything about my order. Worst, you can't even check anything about your order in their website.

It was confirmed the shipment would leave the warehouse withing 3 working days. 5 working days later, not shipped... Asked to cancel the order; customer service respons fast and friendly.

Ordered food a week ago today and still hasn’t shipped. Been advised the food is out of stock and I questioned why it’s even allowed to be bought on their site. Requested my refund

Please change the packet service DHL. They NEVER deliver the packages to my home address. They don't even call or try to ring the doorbell, they just ignore the delivery to home.

Once the parcel did not arrive, the money was sent me quickly back though. The second time... I expect not much from them, I am still waiting for my parcel...

Délais de livraison inadmissible.commande passé le 6 octobre, toujours pas livré le 17 octobre. Mes croquettes doivent peut être être livré à pied...