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mypalmshop.com Reviews

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4.58

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certified since: Mar 27, 2018
updated on: Nov 29, 2022
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certified since: Mar 27, 2018
updated on: Nov 29, 2022
mypalmshop.com  is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At mypalmshop.com , you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for mypalmshop.com 

69 verified reviews in the last 12 months

614 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 4, 2022
Wonderful palm trees in very nice condition. Nicely packed, fast delivery and I am more than pleased. Thank you. They arrived when we still had minus degrees and survived planting in minus 7 degrees Celsius in the pot.
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the most relevant critical review


Feb 25, 2022
The dicksonia was not wrapped carfully enough -almost all tips on the leafs where broken. A shame because the plant as such looks to be in excellent shape. As the Dicksonia do not have that many leafs it leaves a sad impression for the plant now. The palm was better wrapped round the leafs and only one tip broken. So that plant looks great.
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Reviews for mypalmshop.com 

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Jul 2, 2022
I placed four orders on Mypalmshop in 2 years. The 1st one: half of my items were missing. After claim via Paypal, I got the forgotten items. The 2nd one: the cycas panzihuaensis I received was in a terrible state: all its palms had broken during the transport. I didn't make any claim, putting it on the account of bad luck and knowing that it could survive even without palms. The 3rd order: impeccable, nothing to complain about, beautiful plants. This encouraged me to order from them again. June 07, 2022. We are on July 02, 2022 and I am still waiting for my order of 114.72 euros! In spite of two reminders, remained without answer, via Paypal. Where is my order? And my money? You owe me 114.72 euros. What disrespect for the customer...
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Answer by mypalmshop.com 
Sep 5, 2022
Hello, we have had contact the whole time. It's right all other orders from you where perfect, but this time there was an issue with the transport company, you also know. For us it was also difficult but we updated you every time, you also opened a paypal dispute, during this dispute we can't pay you back because we have to get also through the investigation from them. You received al your money back, we also offer to send a new parcel, what more we can do? We are very sorry for what happend but it wasn't our fault, we really do our best.