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certified since: Mar 27, 2018
updated on: Jun 10, 2023
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Reviews for mypalmshop.com
4.58
Excellent
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 15, 2023
Living in Denmark MyPalmshop is my go to plant shop! And will be probably the rest of my life. They have a huge variety of plants. I can almost find anything my heart desires and in the size I want. And then you get the best service and a quick delivery!
I truely thank you Mypalmshop. This is just one of the plants. I do have a lot more from MyPalmshop
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the most relevant critical review
Jul 2, 2022
I placed four orders on Mypalmshop in 2 years. The 1st one: half of my items were missing. After claim via Paypal, I got the forgotten items.
The 2nd one: the cycas panzihuaensis I received was in a terrible state: all its palms had broken during the transport. I didn't make any claim, putting it on the account of bad luck and knowing that it could survive even without palms.
The 3rd order: impeccable, nothing to complain about, beautiful plants.
This encouraged me to order from them again. June 07, 2022. We are on July 02, 2022 and I am still waiting for my order of 114.72 euros! In spite of two reminders, remained without answer, via Paypal. Where is my order? And my money? You owe me 114.72 euros. What disrespect for the customer...
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Reviews for mypalmshop.com
Verified review
Apr 15, 2023
Everything was great however the 2 larger palms were shorter and smaller than expected. On website it said total height 120-140 cm however the palms only measured 90 cm with the pot.
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Verified review
Jun 12, 2022
3 1/2 stars,if possible.
The plants were of good quality and size, but the packing was a problem and they were damaged during shipping. I sent the company an email and the customer service was excellent. Multiple staff contacted me back and I was offered a partial reimbursement.
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