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CarParts-Expert - ENReviews

: 352Good

4.38

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certified since: May 2, 2019
updated on: Nov 29, 2022
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
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At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 2, 2019
updated on: Nov 29, 2022
CarParts-Expert - EN is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CarParts-Expert - EN, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CarParts-Expert - EN

92 verified reviews in the last 12 months

352 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Feb 18, 2022
The response time, information supplied and feedback was outstanding. The only area where there could be some improvement would be the tracking, once the parcel is in the destination country. I am still waiting on the package, am told I should receive it before 25th Feb. At this stage I cannot comment on the quality of the goods. Will definitely use you again in the future.
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the most relevant critical review


9 days ago
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
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Reviews for CarParts-Expert - EN

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 Verified review
Sep 29, 2022
The packaging was so flimsy that the item arrived bent at the middle, forming a crease. The packaging was damaged, so I cannot send the item back for replacement or refund. The item is unusable. Packaging needs to be much sturdier to survive an international delivery, customs inspection, etc.
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Answer by CarParts-Expert - EN
Sep 30, 2022
Good day, Thank you for your review. We are sorry to hear that the product arrived damaged. We will contact you directly by email. Best regards. Carparts team
 Verified review
Jun 8, 2022
Parcel failed to be delivered...not sure why....I originally gave you my home address but your computer asked me for an alternative delivery address..so I gave my Correos/Post Office box number also. Delivery failed but I do not know the reason.
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Answer by CarParts-Expert - EN
Jun 9, 2022
Thank you for your review. We have already contacted you by email and offered a solution.