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CarParts-Expert - EN

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Reviews for CarParts-Expert - EN

96 verified reviews in the last 12 months

434 total reviews
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Top positive review

CarParts-Expert - EN customer
Jan 18, 2023
 Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.

Top negative review

CarParts-Expert - EN customer
Nov 20, 2022
 Verified review
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.

Reviews for CarParts-Expert - EN

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CarParts-Expert - EN customer
Mar 12, 2023
 Verified review
Answer by CarParts-Expert - EN
Mar 13, 2023
Thank you for your review. We are sorry that you are not satisfied. Please write us an email and we will try to help you as good as we can.