Review summary
Customers consistently praise the fast and timely delivery of their orders. The wide and unique product range is highly valued. Many customers appreciate the secure, careful, and protective packaging, especially for fragile items. Customer service is generally described as friendly, responsive, and helpful. Most customers also find the website easy to navigate and use. Some customers experienced minor delivery delays. There are recurring complaints about frequent out-of-stock products or the unavailability of certain desired items, and some wish for even greater variety. A handful of customers had issues with communication or support. A few also mention glitches or difficulties with online features.
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How Trusted Shops prevents fake reviewsReviewsKellys-expat-shopping.nl/en
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selling products that are hard to find
what to do better = expand your products list, add more items
happy with the service you provide
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To receive some foods from home. I would like to find more items in candys and more kraft products. I also think I can some products in Dutch and German stores cheaper.
But thank you
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Next day dispatch
My online order was dispatched the next day, decently packaged (no damaged products upon receipt), and the products all have a long ‘best before date’. I will be ordering again!
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Awesome service. I loved that I could get specialty products I missed from back home for a cheap price and with super fast shipping. Will definitely be ordering again :)
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Love your good and speedy service! Only ask would be a delivery of fresh/frozen products. I am not near any of your lovely stores and not able to travel easily to any of them. I know many people would love to have their sausages etc delivered! 🤣
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Fast delivery and loads of good Food a bigger Sortiment on boiled Sweets would be a nice treat.
This is the Best Shop ive found for british Food for people Living outside of England.
Thx for everything
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Excellent delivery service and after sales service when there is a problem. Very satisfied.
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Goed assortiment met lekkere engelse thee en biscuits, bestellen en afhalen gaat super makkelijk
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Great variety of products. There could be even more Mexicam food. Good customer service, excellent, beyond excellent, mega ultra excellent packaging
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Luxembourg delivery
Received my order in Luxembourg today. Really happy with how quick it arrived and will likely order again!
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The order was fast and correct. The care in packaging of glass items was very much appreciated.
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Your online store, such a great selection, and
Quick deliverly.
Thank you
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Heerlijke Christmascake
De Christmas cake zwaarste versie is regelmatig uitverkocht en ik snap wel waarom. De cake is zo lekker daar wil je veel van. Ben er super blij mee, doet mij denken aan vroeger tijden dat de Engelse familie van mijn oom (helaas al een tijd geleden overleden) deze altijd voor ons meenam in december. Behalve lekker, ook pure nostalgie. En ik had het heel snel in huis.
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Good choice of British groceries. I especially like the availability of cheese and crumpets. I wish there was a shop south of the rivers.
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Service clientèle vite actif you et très pro
Service clientèle vite reactif(reclaimation ) et très bien sauf certain produit écrasé a mis en carton mais remplace après
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Very Good Customer Service
Order came within 2 days.
I messaged customer service regarding an issue and it was dealt with very promptly.
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Everything was packed properly. The package arrived rather quickly and I was happy to get everything I ordered.
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Easy & fast
Easy to find the needed article & very fast delivery. Perfect.
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I'm very happy with everything. We miss England and it was nice to get our missed products.
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Shipping was super fast and packed perfectly! Such a huge selection to choose from!