Berger Camping COM

Reviews:

I am satisfied with the products. There is a wide variety available, and the prices are reasonable. I would recommend adding an option on the website that allows customers to view the status of their orders, as well as the shipment tracking number. I ordered products worth €224.99 for delivery to Germany, but the shipping was not free, even though the website states that orders over €50 qualify for free delivery. The products I ordered were not marked as bulky items. In addition, the Advantage Card form does not work. Overall, I am happy with the products, but there is room for improvement regarding delivery information, order tracking, and website functionality.

arrived. The package was sealed, but one of the boxes inside was empty and a product was missing. I contacted customer service and they responded very quickly. They handled the situation professionally and explained how the refund process works. Communication was clear and helpful, and the issue was resolved without any problems. Even though there was a mistake with the delivery, I appreciate the fast response and the way the customer service handled the case. Overall a good experience thanks to their support.

the dometic cfx5 35 fridge seems all good so far, although i have had it for a few days only. but the delivery was a pain, because Berger did not enter my mobile number when they registered the parcel with DHL and this caused a headache with the delivery, because i dont have any doorbells. and i didnt know that DHL did not have my mobile so i was waiting at home for delivery, the delivery van came outside and left because they could not reach me. i was able to add my mobile through DHL myself in the end - had to pretend to change my address, but it was a waste of my time.

A rendelésemmel minden rendben volt. Viszont az ügyfélszolgálatnak feltett kérdésemre, hogy hogyan tudok vásárolni Magyarországról cégként nagyon későn kaptam választ. Mivel akciós termékről volt szó megrendeltem magánszemélyként. A termék rendben megérkezett hozzám és a választ még az után kaptam.

Order was unfortunately not in stock but Berger was quick to respond and to let me know that the delivery time would be longer and gave me the opportunity to cancel or wait. Great Service. I could definitely shop there again.

They could not locate my customer number, as their website did not work. They stated that the local stores have nothing to do with the website platform. No integration between the website platform to the stores software. Nevertheless, they have a good variety of products. The sellers did not care too much to provide consultation, it was a kind of “do not bother me, choose whatever you want and pay”.

Berger did their part and all good everything but finnish delivery company Postnord was slow and they didnt even try to deliver order to home. I was home all day and there just came message "delivery to home couldnt be done" so I know Postnord was bullshitting.

Search and you shall find. . .,..side mirror Opi ...smashed....Google Search ...first to come up Fritz Berger ... They got the things you need. Super service and good set up for shipping.

Ich habe an einem Sonntag eine Klimaanlage für mein Wohnmobil gekauft; am Montag stellte ich fest, dass das Gerät im Angebot war und 100 € weniger kostete. Ich schrieb umgehend an den Kundenservice von Berger, um zu fragen, ob ich die Bestellung noch stornieren und zum Angebotspreis neu bestellen könnte. Nach einigen Tagen antwortete Berger, dass es bereits zu spät sei, ich aber die Annahme des Pakets verweigern könne. Da ich unter Zeitdruck stand und diese Lösung unpraktisch fand, behielt ich das Paket und fragte an, ob mir die 100 € erstattet werden könnten. Zu meinem großen Ärger lehnte Berger diese Bitte ab. Urteilen Sie selbst, aber ich vergebe für deren Kundenservice nicht mehr als einen Stern. Da haben sie wirklich versagt. I bought an AC unit for my motorhome on a Sunday; on Monday, I discovered that the unit had gone on sale and was €100 cheaper. I quickly wrote to Berger’s customer service to ask if I could still cancel my order and reorder it at the sale price. After several days, Berger replied that it was too late, but that I was welcome to refuse delivery of the package. Since I was pressed for time and found this solution impractical, I kept the package and asked if the €100 could be refunded to me. To my great annoyance, Berger refused this request. You can judge the situation for yourselves, but I give their customer service nothing more than one star. They really missed the mark.

Absolutely fantastic price for the item I bought - the items were not available in Denmark - heat transfer fan and refrigerator fan for caravan

Rasche Lieferung , es wäre schön wenn die Seite auf deutsch wäre . Trotz mehrmaligen Einstellung auf Deutsch wieder auf Englisch zurück gestellt .

I would describe my dealings with Berger as a very very positive. I ordered some items which Berger sent and it ended up in the procession of PostNord in Denmark (where I'm from). PostNord managed to throw the package away so I never received it. Berger refunded me and asked me to order again, which I did, and this time it ran through smoothly. Thank you Berger for excelent service.

I had some problems with the wrong automatically filled in address...smoothly solved. Perhaps check if in such a case it s easy to correct? I did not succeed.

Great product, great service, delivery time can take an extra day or two for international delivery, would strongly recommend.

It was easy to use your website to buy online. You responded quickly to my contacts when the delivery company UPS did not deliver the goods to my address, and did not tell me where they had dumped it.

Good quality products, delivered in a very short time. You can find anything you need here. Will come back for more.

I live in Ireland and was struggling to get this kit. Berger did exactly what they said the would do.. it was delivered in 6 working days. Great piece of kit.

Easy to find the item needed on the website. Easy to pay with pay pal and fast delivery

Happy with the product. Communication / tracking of package was not clear and my instructions for the delivery were not acknowledged.

I as so happy with the whole service. I received my order quickly and was packaged well. Price was also very competitive.