Review summary
Many customers are satisfied with the quality of the products, often describing them as sturdy, professional, and offering great value for money. Good prices are frequently highlighted, and some customers also note prompt and helpful customer service. However, several customers report problems with missing, incomplete, or incorrect orders, which leads to frustration and inconvenience. Opinions on customer service are mixed, as some customers complain about slow or unsatisfactory support. There are also recurring concerns regarding the speed, reliability, and completeness of delivery.
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How Trusted Shops prevents fake reviewsReviewsEXIT Toys - exittoys.ie
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Reply from EXIT Toys - exittoys.ie
Thanks for your feedback. We see that you have contacted our customer service. If there is anything else we can do for you, please let us know. Enjoy your purchase!
Kinds regards, team EXIT Toys
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Dome rod replacement part not assembled completely, missing the internal elastic cord threading which connects the 4 rods and makes them fish through the channels plastic dome cover.
Useless.
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Reply from EXIT Toys - exittoys.ie
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We have only received half of our order..2 of 4 boxes. I cannot get a reply from DPD so I dont know where the packages have gone.
Reply from EXIT Toys - exittoys.ie
Thank you for your message. We are sorry to hear that you have only received part of your order and understand how frustrating this must be.
Please note that it is possible that DPD delivers parcels in separate shipments, and not all boxes are always delivered at the same time. We kindly ask you to check the tracking information, as the remaining parcels may still be in transit.
If the remaining boxes do not arrive shortly, please contact our customer service team with your order details so we can investigate this further for you.
Kind regards,
Team EXIT Toys
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Reply from EXIT Toys - exittoys.ie
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Reply from EXIT Toys - exittoys.ie
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I ordered 2 trampolines and they still haven't arrived. Nearly a month ago now
Reply from EXIT Toys - exittoys.ie
Thank you for your feedback.
We’re sorry for the delay and understand your frustration regarding the delivery time. However, we would like to inform you that your order has since been delivered.
We hope everything arrived in good condition and that you can now enjoy the trampolines. If there are any issues or if you need further assistance, please don’t hesitate to contact us — we’re happy to help.
Kind regards, team EXIT Toys
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Reply from EXIT Toys - exittoys.ie
Our customer service team has already reached out to you to further assist with your request.
Team EXIT Toys
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Very quick delivery time with no hassle whatsoever.
Reply from EXIT Toys - exittoys.ie
Thank you for your positive review! We're glad to hear the delivery was fast and hassle-free. We hope to serve you again soon!
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Excellent goals…
Really happy with the goals great quality. Well worth the buy. Great price.
Reply from EXIT Toys - exittoys.ie
Thank you very much for your positive feedback! We’re delighted to hear that you’re happy with the goals and that you find the quality and price excellent.
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Great customer service. Prompt reply
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Reply from EXIT Toys - exittoys.ie
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Great value and quick delivery
Reply from EXIT Toys - exittoys.ie
Thank you for your kind feedback! We’re glad you’re satisfied with the value and the quick delivery.
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Fast delivery, product as expected
Reply from EXIT Toys - exittoys.ie
Thank you for the 5-star review! 🤩
We always do our best to deliver orders as quickly as possible, so it’s wonderful to hear that this matched your experience.
Kind regards,
Team EXIT Toys
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Great price and quick delivery
Reply from EXIT Toys - exittoys.ie
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Reply from EXIT Toys - exittoys.ie
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Reply from EXIT Toys - exittoys.ie
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