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Review summary
Customers often praise the high quality of materials and workmanship, as well as the fair pricing and attractive sales that make products affordable. Delivery is typically fast and reliable, and many find the ordering process easy with clear website navigation. Accurate sizing and fit are frequently noted, and returns are generally described as simple and hassle-free. Customer service is generally seen as friendly and responsive, quickly addressing issues. However, there are occasional complaints about product durability and the accuracy of product descriptions. Some customers experience frustration with delivery to pickup points, missed delivery times, or limited delivery options. Sizing inconsistencies and unclear size information occasionally cause confusion, and a few users mention minor issues with the ordering process. The returns process can sometimes be confusing or slow, complicated by missing labels or delayed refunds. There are also isolated reports of communication or language barriers with customer service.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewswearegarcia.com
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Fast delivery and everything well packed. Hopefully the return, which I have to register, will also work out well. I will definitely order here again. Nice selection and good quality.
I tried with a photo to see if the pants suit me and the digital assistant immediately suggested the size of the pants and what can I say: they fit 👍.
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Reply from wearegarcia.de
Thank you very much for your kind feedback. We are very pleased that you are satisfied with the fast delivery, the secure packaging, and the quality of our products. It's particularly nice to hear that our digital assistant was helpful in selecting the size and that the pants fit perfectly. We place great emphasis on offering you a pleasant shopping experience with a wide selection.
We look forward to welcoming you back soon.
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Simple, casual fashion with very good price/performance ratio
I really like the casual, simple style of Garcia. The cuts and patterns are very nice, the price/performance is very good - and the delivery is always very fast! I'm completely satisfied.
The only thing: pants are often too long and I am, at 1.69 m, rather average and not really short.
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Reply from wearegarcia.de
Good morning, thank you for your review.
Best regards,
Garcia Customer Service
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Cross-market review
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2 Jean boys Ilyano ordered on the same webpage in the same size: 176:
-Ilyano 399 Straight - Medium Used
-And Ilyano 399 Straight Jeans - Medium Used
yet the models do not have the same cut!
There is a difference in width of each thigh of 2 cm and in length of 5 cm!!
The only difference was that one was labeled straight and the other straight (which to me means the same thing).
In short, it is not clear and it is misleading!
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Absolutely reliable seller. Super quality for blue and black T-shirts. Great with cuffs on the sleeves. They used to be available in white with a great heavy fabric as well. Unfortunately, they are no longer available in white with this quality. The fabric is much thinner now. I also don't buy white shirts anymore. I used to buy them often. It's a shame the seller decided this way.
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your loyal support and detailed feedback. We are very pleased that you are satisfied with the quality of our blue and black T-shirts and the design with cuffs on the sleeves. We take your remark regarding the white T-shirts seriously because customer satisfaction is very important to us. We are continuously working to provide the best quality and meet your expectations as best as we can.\n\nKind regards\nGarcia
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Change your carrier!
Hello
We couldn't enjoy the items because the carrier was unable to comply with the selected delivery day and did not drop off the package at the collection point during opening hours. Conclusion: the items were returned to you. I had to place a new order and couldn't take advantage of the same promotion; I lost €10 and my son didn't get his gifts for his birthday. A tip: change your carrier! We only have problems with Colis Privé. I hope to be quickly reimbursed for the first purchase. I hope the second order is correctly received. Best regards
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clear site
Good navigation, just avoid returning to the start of the search when switching pages in navigation, you need to make your selections again each time.
Type of jeans differs on the screen from the impression on the jeans, maybe clarify
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Very satisfied
The ordering process, tracking shipping, and delivery worked smoothly, as far as everything is excellent. It is only regrettable that two jeans bought in one order are shipped in two separate shipments from the perspective of environmental protection and sustainability.
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your review.\n\nBest regards,\nGarcia
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I think it's great that the size designation is identical and you don't have to return clothing unless you don't like it.
What I don't like as much is that the items arrive separately. If an item is still missing, you can also wait until everything is together. It saves the environment.
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Reply from wearegarcia.de
Good day, thank you very much for your review.
Kind regards,
Customer Service Garcia
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That's how it fit. I also ordered something from a competitor and the 2nd shipment came together with the one from 1. Garcia. Both came with DHL. That's the only thing. Speed is not so important to me personally. Just wanted to say. Don't need to order something that's there the next day. 4-5 days are completely fine. I find it rather alarming that most think this way.
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Reply from wearegarcia.de
Good morning, thank you very much for your review.
Best regards,
Garcia Customer Service
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I have nothing to remark on Garcia. Fine good quality clothing.\nI chose to have it delivered to my home.\nI receive a notification from UPS that they will deliver between 2 PM and 6 PM.\nHalf an hour later I get a notification that my package is at a pickup point.\nI was home and they certainly didn't come here. They dropped the package directly at the pickup point. I find this unacceptable.
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Reply from wearegarcia.be
Good morning, thank you for your positive review. It's unfortunate that the shipping left something to be desired. Kind regards, Garcia Customer Service
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The purchase was exemplary, curious invoice
The purchase was exemplary and the shipping was quick. Unfortunately, the data for the price does not match. That's very annoying. Paid the actual amount via Paypal and an inexplicable amount is listed on the invoice? 5 euros more under the designation (payment method). A Paypal payment is free according to the website …
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your feedback and your positive response regarding the fast shipping. We regret that there were discrepancies in the billing. Transparency and customer satisfaction are very important to us, so we will thoroughly investigate your note on the payment amount to avoid such misunderstandings in the future.\n\nWe look forward to continuing to count you among our valued customers.\n\nBest regards, \nGarcia
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Order Jeans
I ordered a pair of jeans and they fit great and I really like them. The order was very easy and the helper for the right size was perfect. The delivery was very quick.
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Reply from wearegarcia.de
Thank you very much for your kind feedback.\n\nWe are very pleased to hear that you are satisfied with the fit of the jeans and that the ordering process and our size advisor met your expectations. Fast delivery and a hassle-free shopping experience are among our top priorities to provide you with a completely positive shopping experience.\n\nWe wish you great pleasure with your new jeans and look forward to welcoming you back soon.
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The goods arrived quickly and in an environmentally friendly packaging. Everything was in order, and the sizes were correct. Since I am 160 cm tall, I need to shorten the pants, but I knew that beforehand. Otherwise, everything fits well.
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Reply from wearegarcia.de
Dear Customer,\n\nThank you very much for your positive feedback. We are very pleased that you are satisfied with the fast delivery and our environmentally friendly packaging. It is also nice to hear that the sizing was to your satisfaction and the fit is generally good. We place great value on quality and sustainability, which is why it is important for us to implement these aspects as best as possible.\n\nBest regards\nGarcia
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Because you have to print the return label and don't get it via QR code. Received 2 packages and got 2 return labels, but both with the same number. Since all items were either not liked or too large, I was allowed to pack both in one bag at the store, you can imagine how tight that was; otherwise, they wouldn’t have shipped it in 2 bags. There's still plenty of room for improvement! Duke Relax cuts are ultra wide, so everything went back.
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Reply from wearegarcia.de
Good morning, thank you very much for your review.
Best regards, Garcia
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Third time ordering this summer!
Very nice, elegant clothes to wear. And very flattering. Also very glad that there are functional pockets that effectively fit a smartphone. I will definitely order again.
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Reply from wearegarcia.be
Good afternoon, thank you for your review. Kind regards, Customer Service Garcia
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Find the store in Zwolle nice. The saleswomen in the Zwolle branch are fantastic girls. Very friendly and attentive. Experience-oriented. Sincere. Customer really central.
Website is adequate. Could be sleeker, more modern, more authentic.
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Reply from wearegarcia.nl
Good afternoon, thank you very much for your review.
Kind regards,
Customer Service Garcia
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I have already bought several pairs of jeans at Garcia. All were of very good quality. Garcia always has discounted items that you can buy at a low price.
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Reply from wearegarcia.de
Good day, thank you very much for your review. Best regards, Team Garcia
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I prefer to buy on account.
The goods always come in different packages, and if you want to return something, you have to pay postage multiple times for the same order.
Moreover, it would be much easier to include the return documents directly.
Everything is too complicated, so you don't want to order anymore.
Additionally, we have noticed that trousers of the same size are different lengths.
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Reply from wearegarcia.de
Good morning, thank you very much for your positive review. Best regards, Customer Service Garcia
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Mega cool pants
The pants are amazing. They are a bit thicker than jeans but very comfortable.
For the transitional season, they are top-notch.
I would always buy them again 😊😊😊
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Reply from wearegarcia.de
Thank you very much for your positive feedback.
We are very pleased to hear that you are so satisfied with the pants and especially appreciate the comfort. Our goal is to offer high-quality and comfortable clothing for every season. Your satisfaction confirms our work and motivates us to continue offering products of the best quality.
We look forward to counting you among our customers in the future.
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Have often ordered at Garcia and b…
Have often ordered at Garcia and am always very satisfied. The shipping works great. The goods correspond in execution and color exactly to the descriptions. Always gladly again. A satisfied customer
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Reply from wearegarcia.de
Good day, thank you very much for your review.\n\nBest regards, Garcia
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Verified Reviews
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for wearegarcia.com
4.37
Good874 reviews
since May 10, 2022
Contact
- +31786832266
- www.wearegarcia.com
- webshop@wearegarcia.com
- Alblasserdam, NLD
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