Reviews for monnierfreres.com



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 152 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 457 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
love my shoes. will return
Thank you
5.00
Excellent

Excellent
5.00
Excellent

Great I will buy again at this shop
4.67
Excellent

Fast delivery. Item received as described.
5.00
Excellent

Product delivered promptly in good condition, happy with price an service.
5.00
Excellent

Beautiful shoes and such a fast delivery
5.00
Excellent

I live in Seattle and got the product delivered within 3 days of ordering it My overall experience with them is above excellent, thank you so much
5.00
Excellent

amazing
5.00
Excellent

New favorite online store
5.00
Excellent

The product I ordered didn't end up being right for me, but the return process was handled as well as the ordering process. I really like this company
4.67
Excellent

Prompt professional delivery service. My item arrived in excellent condition, and was carefully wrapped with attention and care. Very pleased
5.00
Excellent

very nice
5.00
Excellent

Very happy with first purchase, super fast shipping and very well packed, shipping cost also very reasonable.
5.00
Excellent

Fast and as described. Thanks.
5.00
Excellent

Great shipment time, well packed. Just drop your prices a little
5.00
Excellent

Fast and as described. Thanks.
5.00
Excellent

no comments
5.00
Excellent

From start to finish everything was easy. I received my order even faster than stated. This is my new favorite website
5.00
Excellent

Bags as ordered were ideal and I was very pleased with them.
4.67
Excellent

Very happy with the purchase as well as service Will definitely buy again
5.00
Excellent

Thank you
5.00
Excellent

Very fast shipping and item was packaged well and securely.
5.00
Excellent

Great designer products at great prices. Delivered beautifully packaged within a very reasonable shipping time. Wish shipping costs were lower 15 per item (for a silk scarf) is a bit high, with no combining of shipping.
5.00
Excellent

Good
4.67
Excellent

Love the hair clip. So beautiful and unique. Can't believe how quick it was delivered. Will definitely purchase again
5.00
Excellent

제품이 구겨진거 말고는 좋아요
4.67
Excellent

Fast delivery, nice packaging , wanted to order more
5.00
Excellent

So happy I finally found the bag I wanted, in a color other stores weren't even offering. Was a little skeptical at first that the deal was too good to be true. Also because I found MF only on the 5th day of searching online...so maybe some more online marketing could help I'm definitely a return customer now
5.00
Excellent

Was nice
5.00
Excellent

Purchased a pair of shoes on a Wednesday and they arrived Friday in New York City. Had a question for customer service and got a prompt response. Will definitely shop here again
5.00
Excellent

Rapid delivery, item is beautiful and reflects photograph...
5.00
Excellent

My items arrived very quickly and were nicely packaged. Customer service during the ordering process was very helpful. I will shop here again.
5.00
Excellent

good
5.00
Excellent

Fabulous handbag Delivered in record time.
5.00
Excellent

Super awesome Fast shipping and good price
5.00
Excellent

Recommend. Quick Shipment. Thanks.
5.00
Excellent

Received my order very quick despite a snow storm. Totally recommend this store. 5 stars
5.00
Excellent

thanks
5.00
Excellent

The jewel I ordered was delivered by DHL. I was at work when they delivered it so they just left the box halfway into my mailbox since the package was too big to fit the mailbox.
I think it is very poor practice to leave a package of this value in a mailbox for everyone to notice it.
2.67
Fair

monnierfreres.com replies: 14/04/2017
Dear Mr Bourget, Please note that we feel very concerned about this issue. We will immediately discuss it with our courrier. We apologize sincerely for the inconvenience. Monnier Freres Customer Success

The clutch was delivered very quick and was packages so nice
5.00
Excellent

monnierfreres.com

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.com

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with monnierfreres.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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