Reviews for monnierfreres.com



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 613 Trusted Shops reviews collected in the last 12 months.
In total, monnierfreres.com has already collected 1,328 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/12/2018
Date of order
07/12/2018
15/12/2018
Great online store
5.00
Excellent

Date of publication
14/12/2018
Date of order
07/12/2018
14/12/2018
Delivery is aqurate...awesome got the bag before Christmas
4.00
Good

Date of publication
14/12/2018
Date of order
06/12/2018
14/12/2018
fast, easy, and reliable
5.00
Excellent

Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
My purchase has been sitting in California since Monday with no explanation.
1.00
Very Poor

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Very efficient service
5.00
Excellent

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
It’s good
5.00
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
Found shoes sold out everywhere else
5.00
Excellent

Date of publication
02/12/2018
Date of order
24/11/2018
02/12/2018
The item arrived quickly and beautifully packaged.
5.00
Excellent

Date of publication
01/12/2018
Date of order
24/11/2018
01/12/2018
I love my bag Thank you so much for your amazing Black Friday deal.
5.00
Excellent

Date of publication
26/11/2018
Date of order
18/11/2018
26/11/2018
Item came on time and was perfect
5.00
Excellent

Date of publication
24/11/2018
Date of order
16/11/2018
24/11/2018
Fast shipping, genuine item and fantastic price.
5.00
Excellent

Date of publication
21/11/2018
Date of order
13/11/2018
21/11/2018
Excellent service and quick delivery
5.00
Excellent

Date of publication
21/11/2018
Date of order
14/11/2018
21/11/2018
The product was as promised and was delivered to my surprise in two days. This was my first shopping experience with monnierfreres and will not be my last.
5.00
Excellent

Date of publication
20/11/2018
Date of order
12/11/2018
20/11/2018
My first experience with Monnierfetes is great. Everything went well
5.00
Excellent

Date of publication
19/11/2018
Date of order
12/11/2018
19/11/2018
very happy experience. Will shop again
5.00
Excellent

Date of publication
19/11/2018
Date of order
08/11/2018
19/11/2018
great customer service
5.00
Excellent

Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
Best deal. Best service and no surprises.
5.00
Excellent

Date of publication
17/11/2018
Date of order
10/11/2018
17/11/2018
Really good
5.00
Excellent

Date of publication
14/11/2018
Date of order
27/10/2018
14/11/2018
Really happy with my purchase. I did not have any issues with ordering and/or shipping. Bag was in perfect condition.
4.67
Excellent

Date of publication
08/11/2018
Date of order
31/10/2018
08/11/2018
Great.
5.00
Excellent

Date of publication
05/11/2018
Date of order
28/10/2018
05/11/2018
It's a great online shopping experience. Very fast shipping and GREAT item condition with a fine package Love it
5.00
Excellent

Date of publication
04/11/2018
Date of order
28/10/2018
04/11/2018
Communication was excellent, delivery swift and hard to get items in great condition.
5.00
Excellent

Date of publication
03/11/2018
Date of order
26/10/2018
03/11/2018
I received my item quickly and it was perfect
5.00
Excellent

Date of publication
03/11/2018
Date of order
27/10/2018
03/11/2018
My coach bag came on time and packaged beautifully. It is in perfect condition and I love it.
5.00
Excellent

Date of publication
03/11/2018
Date of order
26/10/2018
03/11/2018
Good & fast.
5.00
Excellent

Date of publication
02/11/2018
Date of order
26/10/2018
02/11/2018
Fast shipping and great product Would highly recommend
5.00
Excellent

Date of publication
01/11/2018
Date of order
25/10/2018
01/11/2018
fast shipping, great products
5.00
Excellent

Date of publication
01/11/2018
Date of order
25/10/2018
01/11/2018
Perfect
5.00
Excellent

Date of publication
01/11/2018
Date of order
25/10/2018
01/11/2018
very fast shipping, thank you
5.00
Excellent

Date of publication
01/11/2018
Date of order
24/10/2018
01/11/2018
Quick process. Delivery was extremely quick and my delivery message was heard and my parcel was safe
5.00
Excellent

Date of publication
30/10/2018
Date of order
17/10/2018
30/10/2018
the quality and service was amazing I did find my item for cheaper somewhere else so I will be returning. However I recommend shopping monnierfreres.
5.00
Excellent

Date of publication
29/10/2018
Date of order
22/10/2018
29/10/2018
Top transaction thank you
5.00
Excellent

Date of publication
29/10/2018
Date of order
22/10/2018
29/10/2018
Excellent website; easy to navigate and prompt delivery.
5.00
Excellent

Date of publication
29/10/2018
Date of order
22/10/2018
29/10/2018
Beautiful purse, quick delivery. Overall great experience
5.00
Excellent

Date of publication
28/10/2018
Date of order
21/10/2018
28/10/2018
great
5.00
Excellent

Date of publication
28/10/2018
Date of order
21/10/2018
28/10/2018
Fabulous
5.00
Excellent

Date of publication
28/10/2018
Date of order
20/10/2018
28/10/2018
Good service , on time delivery
Thank you , I will shop with you again because of your good prices too
5.00
Excellent

Date of publication
27/10/2018
Date of order
20/10/2018
27/10/2018
Excellent experience.
5.00
Excellent

Date of publication
27/10/2018
Date of order
18/10/2018
27/10/2018
highly recommendable shop
5.00
Excellent

Date of publication
27/10/2018
Date of order
20/10/2018
27/10/2018
Made this order for a birthday gift which needed to arrive on time. There was an error with the delivery and after I got the shipping notification I received a Refund notification without requesting it or receiving the item. Customer service responded promptly explaining what happened but offered no solution. Such a shame
2.00
Poor

monnierfreres.com replies: 29/10/2018
Dear Yasmine, We are truly sorry to hear this. Please get in touch with us if ever you wan't to place a new order. Kindest regards, MONNIER Frères Customer Success

monnierfreres.com

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.com
Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with monnierfreres.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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