Reviews for monnierfreres.com



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 92 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 397 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Amazing will buy again.
5.00
Excellent

I looked for the shoe I purchased from monnier freres all over the internet and they were the best price. I bought them on a Monday night and received them on a Friday. I was supposed to have them by Thursday. The package was nice and the boots are incredible. It also came with a welcome package as my first order. Overall very satisfied
4.33
Good

It's a leather yellow bag and as cute as it is, the leather did have some discoloration and looks like it came in contact with jeans or something with blue dye. It has a tad of a green hue to it in spots. It was 50 off so that could be why. Honestly, it's still so cute I don't want to send it back, I think the discoloration would happen sooner or later due to the color of the leather.
4.67
Excellent

I love the shoes..Fast shipping
5.00
Excellent

excellent
5.00
Excellent

I ordered my bag on Saturday evening and it arrived on Tuesday. Couldn't ask for a better, faster service Also, the price was about a 100 cheaper than on the other websites I usually shop on.
5.00
Excellent

CS reply enquiries very fast, good
5.00
Excellent

Great experience
5.00
Excellent

Great service, recommend highly
5.00
Excellent

Packaging beautiful.. On time delivery. Tracking easy. An all over great experience
5.00
Excellent

Great merchandise and great service.
5.00
Excellent

Could not be better. Product excellent . Service inspires confidence.
5.00
Excellent

Happy with all the shipping and the product. Very recommended
5.00
Excellent

Love this site I've ordered 2 bags from them and both arrived packaged beautifully and on time.
5.00
Excellent

Like the item.
5.00
Excellent

excellent
5.00
Excellent

Just received the package. Really happy with the look and quality of the tote bag. DHL is fast and on time. I will definitely purchase from Monnier Freres
5.00
Excellent

Very satisfied
5.00
Excellent

I am satisfied with fast and accurate delivery
5.00
Excellent

Love my new bag Fast delivery and great product.. will definitely order from them again
5.00
Excellent

there was a delay in the shipment and two of my calls to the costumer support hasnt been answered
1.00
Very Poor

monnierfreres.com replies: 17/02/2017
Dear Mrs, We are sorry to hear that. Please note that we will refund you the shipping fees. Regards, Monnier Freres Customer Care

Great customer service, love it
5.00
Excellent

thank you
5.00
Excellent

Super fast delivery
5.00
Excellent

Shipping was super quick.. will definitely purchase from them again..
5.00
Excellent

Loving it Definitely I'm will shop more from this site,So happy with the purchase
4.33
Good

I ordered a handbag, and I am satisfied with the price, and fast delivery, and very nice packaging.
5.00
Excellent

VERY GOOD
5.00
Excellent

GOOD
5.00
Excellent

Two stars off Customer Service due to two cancelled orders (after I already received a confirmation and charged card), for which they did not honor the online price shown, emailing me that "we had to cancel your order due to a technical problem".
For my orders that did complete, the delivery was fast and the goods were as expected, at excellent sale prices.
4.33
Good

Very happy with this purchase and customer service
5.00
Excellent

Speed delivery is dramatic
5.00
Excellent

Really happy with my purchase
5.00
Excellent

Driver was on time and was nice
5.00
Excellent

Excellent overall
5.00
Excellent

Great on all metrics.
5.00
Excellent

Nothing else to say other than excellent...
5.00
Excellent

From across the world in New Zealand I was able to make a prompt purchase on the site. A great site to use, straightforward and easy- and I received my purchase within 7 days
5.00
Excellent

Very good quality. Brand new. NOT store display. The price is awesome
5.00
Excellent

Great on every metric.
5.00
Excellent

monnierfreres.com

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.com

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with monnierfreres.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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