Reviews for monnierfreres.com



Excellent

4.78/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 163 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 511 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Terrible time trying to get hold of someone from customer support. Product did nor ship on time even though I selected DHL express.
2.00
Poor

In love with my purchases
5.00
Excellent

Well done
4.33
Good

Thanks
5.00
Excellent

Love the service
5.00
Excellent

I am very satisfied with my purchase as the item came secured and wasas pictured

The item came secured and was as pictured very satisfied
5.00
Excellent

Great store and terrific customer service...
5.00
Excellent

Fast delivery
5.00
Excellent

I live in Los Angeles. I ordered this handbag knowing it was coming from France which made me a little nervous. It arrived within a week - a brand new handbag - never opened...Love it Thank you Thank you for your perfect service
5.00
Excellent

super fast international delivery and product was as expected.
5.00
Excellent

Excelent
5.00
Excellent

The item was perfect and order came fast. Excellent service.

It would be great if American Express credit cards are also accepted as a form of payment.
5.00
Excellent

excellent
5.00
Excellent

Great
5.00
Excellent

I received wrong item
They sent the wrong size on each other shoe...
Very embarrassing
2.33
Poor

excellent
5.00
Excellent

Item arrived quickly and earlier than expected. Packaged well. Product was authentic and brand new condition Great experience
5.00
Excellent

Delay shipment without giving me a call to clarify.
3.33
Fair

First time ordering. Would definitely shop here again
5.00
Excellent

I must say, I was a bit nervous about purchasing from across the world, but I am EXTREMELY happy with not only the item that I bought, but with the shop that I bought it from. The item is perfection....authentic and beautifully packaged, and it arrived in a timely manner. DO NOT HESITIATE TO USE THIS WEBSITE....I AM VERY PLEASED WITH MY OUTCOME. THANK YOU
5.00
Excellent

Thanks to Moniers promo response my order arrived in the nick of time.
4.67
Excellent

Bag arrived within 4 days of placing order. Extremely prompt service. Perfect condition.
5.00
Excellent

good
5.00
Excellent

Perfect service
5.00
Excellent

5 stars Great customer service & quick delivery
5.00
Excellent

Great service. Excellent products
5.00
Excellent

I still have not recieved my items They have been stuck at customs due to the lack of paper work provided by the shipper
1.00
Very Poor

Excellent customer service, fast delivery, and quality products.
5.00
Excellent

Great service My shoes were delivered on time I won't hesitate to reorder

Thanks Bunches
Charlene Spiller
5.00
Excellent

100 perfect
5.00
Excellent

Good shopping experience in general.
5.00
Excellent

It took about only 1 week So fast and excellent Really perfect
5.00
Excellent

Wonderful experience
5.00
Excellent

Very Good
5.00
Excellent

So quick
5.00
Excellent

Excellent service all the way around. Items were my first order from Monnierfrese.com. very pleased. will come back for future orders. thanks so much, Stacy Simpson
5.00
Excellent

Information was not quite accurate (where are the products coming from?) and I experienced to be not dealt with in a very obliging manner.
2.67
Fair

This was my first time ordering a product through Monnier Freres, and I cannot say enough great things about the experience They kept me updated throughout the entire process: from notifying me of my order receipt, to sending me shipping information. The product itself was better than I expected. I will definitely be shopping with Monnier Freres again
5.00
Excellent

Very happy with the service thank you
4.67
Excellent

Great service. Love the bag. Fast delivery
5.00
Excellent

monnierfreres.com

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.com

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with monnierfreres.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.