Reviews for monnierfreres.com



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 124 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 429 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Was nice
5.00
Excellent

Purchased a pair of shoes on a Wednesday and they arrived Friday in New York City. Had a question for customer service and got a prompt response. Will definitely shop here again
5.00
Excellent

Rapid delivery, item is beautiful and reflects photograph...
5.00
Excellent

My items arrived very quickly and were nicely packaged. Customer service during the ordering process was very helpful. I will shop here again.
5.00
Excellent

good
5.00
Excellent

Fabulous handbag Delivered in record time.
5.00
Excellent

Super awesome Fast shipping and good price
5.00
Excellent

Recommend. Quick Shipment. Thanks.
5.00
Excellent

Received my order very quick despite a snow storm. Totally recommend this store. 5 stars
5.00
Excellent

thanks
5.00
Excellent

The jewel I ordered was delivered by DHL. I was at work when they delivered it so they just left the box halfway into my mailbox since the package was too big to fit the mailbox.
I think it is very poor practice to leave a package of this value in a mailbox for everyone to notice it.
2.67
Fair

The clutch was delivered very quick and was packages so nice
5.00
Excellent

Good overall
4.67
Excellent

Fast shipping and included gift bag
5.00
Excellent

The bag was ordered on Friday and the bag arrived on Wednesday from France to USA. There was a glitch from DHL. But that was not MF's fault. In terms of the quality if packaging it was beautifully packaged. However there were a few small scratches and dents on the bag. They are minor.
Overall, MF was a good experience.
4.67
Excellent

good
5.00
Excellent

Have an enjoyable shopping experience
5.00
Excellent

Lovely packaging and quick shipping. Product was just as expected. Will certainly shop there again.
5.00
Excellent

Great
5.00
Excellent

Very good
5.00
Excellent

They never disappoint Large luxury selection, great packaging, quick shipping and great customer service
5.00
Excellent

For the 2nd time in a row, I received he wrong order. This is unacceptable.
2.33
Poor

Fast delivery. Product is great
5.00
Excellent

Lower prices than the big luxury stores here, plus no tax made this a great decision. Fast deliver and boutique packaging. Very happy with my purchase
5.00
Excellent

Fantastic. Beautiful packaging. Good shipping time. Great goods.
5.00
Excellent

Everything was excellent from the wrapping to the actual item and the gift. I will definitely be ordering from MONNIER FRERES. Thanks for the quick shipping too.
5.00
Excellent

Perfect bag. So happy with it. Faster delivery to NYC than ordering from the US online. Overall quality service. Couldn't be more pleased.
5.00
Excellent

Awesome bag my gf loves it
4.67
Excellent

Impeccable packaging, products, and customer service I highly recommend this shop. Will definitely be ordering again soon.
5.00
Excellent

Excellent service
5.00
Excellent

They need to be more clear on pricing being in US dollars. Not clear enough at all. Even when you type in what country you are looking apparently you have to go to the FAQ to find out???? Is that legal?? If I wasn't so happy with the purchase I would have disputed this as it's not clear or honest. Speedy delivery and great product though.
4.33
Good

Fantastic service. Would definitely recommend to others.
5.00
Excellent

Amazing will buy again.
5.00
Excellent

I looked for the shoe I purchased from monnier freres all over the internet and they were the best price. I bought them on a Monday night and received them on a Friday. I was supposed to have them by Thursday. The package was nice and the boots are incredible. It also came with a welcome package as my first order. Overall very satisfied
4.33
Good

It's a leather yellow bag and as cute as it is, the leather did have some discoloration and looks like it came in contact with jeans or something with blue dye. It has a tad of a green hue to it in spots. It was 50 off so that could be why. Honestly, it's still so cute I don't want to send it back, I think the discoloration would happen sooner or later due to the color of the leather.
4.67
Excellent

I love the shoes..Fast shipping
5.00
Excellent

excellent
5.00
Excellent

I ordered my bag on Saturday evening and it arrived on Tuesday. Couldn't ask for a better, faster service Also, the price was about a 100 cheaper than on the other websites I usually shop on.
5.00
Excellent

CS reply enquiries very fast, good
5.00
Excellent

Great experience
5.00
Excellent

monnierfreres.com

Contact
29 rue Tronchet
75008 Paris
France
Tel: +44 2076600376
non-premium number, from Monday to Friday between 9 am and 7 pm
contact@monnierfreres.com
monnierfreres.com

Owner
Monnier Frères SAS
29 rue Tronchet
75008 Paris
France
Trade register
RCS Paris B 529 256 190
Authorized representative
Jean Monnier
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with monnierfreres.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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