26bikes.com/Reviews

: 754ExcellentCertified

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INTERBIKES Daniel Ciężki, Tomasz Jewtuszek S.C.
ul. Waryńskiego 12/7A
58-500 Jelenia Góra
Poland
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CEIDG REGON:231159339
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Daniel Ciężki, Tomasz Jewtuszek

Reviews for 26bikes.com/

4.93/5.00
Excellent
How is the rating calculated?

97 reviews in the last 12 months

96 %
2 %
2 %
2 stars
0 %
1 star
0 %
754 total reviews

the most positive review


18 days ago
Delivery was excellent, many options to cater to needs and the packaging was impeccable, that said it was not excessive, many thumbs up! The goods seem to be of a very high standard of material and finish, exactly what was ordered. There was one very small (resolved) issue of a loose piece of metal within the item, I simply shook it out, problem solved (it was no danger)! Customer service 10
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the most critical review


1 year ago
Good service, although the shipping cost/postage was extremely expensive.
 Answer by 26bikes.com/
1 year ago
Dear Customer, we think that your opinion is unfair. Shipment cost is clearly stated on our site - you did not mention it once after placing your order. This is the exact cost we have to pay to deliver to you. You gave us 3/5 for quality of our product and service even though that's clearly opposed to what you wrote. However, we do not hold the grudge, you are very welcome to shop with us again.:)
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Read the most positive or most critical review

Positive
Critical
18 days ago
Delivery was excellent, many options to cater to needs and the packaging was impeccable, that said it was not excessive, many thumbs up! The goods seem to be of a very high standard of material and finish, exactly what was ordered. There was one very small (resolved) issue of a loose piece of metal within the item, I simply shook it out, problem solved (it was no danger)! Customer service 10
Read more
1 year ago
Good service, although the shipping cost/postage was extremely expensive.
 Answer by 26bikes.com/
1 year ago
Dear Customer, we think that your opinion is unfair. Shipment cost is clearly stated on our site - you did not mention it once after placing your order. This is the exact cost we have to pay to deliver to you. You gave us 3/5 for quality of our product and service even though that's clearly opposed to what you wrote. However, we do not hold the grudge, you are very welcome to shop with us again.:)
Read more

What other customers say about their experience with 26bikes.com/

 Sort order relevance 
18 days ago
Delivery was excellent, many options to cater to needs and the packaging was impeccable, that said it was not excessive, many thumbs up! The goods seem to be of a very high standard of material and finish, exactly what was ordered. There was one very small (resolved) issue of a loose piece of metal within the item, I simply shook it out, problem solved (it was no danger)! Customer service 10
 Verified review|
21 days ago
Fast service with quick reply to in order messages. Parcel was very well packed to minimise any chance of damage to the products. Overall a huge selection of products a lot of which I can find only available at this shop and are very good compared to other retailers products and prices!
 Verified review|
13 days ago
Buying internationally can be a little daunting, however I have had an extremely good experience ordering from 26Bikes. The customer service was fantastic and I am very happy with my purchase. Thank you!
 Verified review|
6 days ago
The order was delivered in time. Money paid only after confirmation that parts are available in stock.
 Verified review|
17 days ago
Hi, I received my order. I'm very happy. Super fast shipping, the best service and amazing products.
 Verified review|
16 days ago
Perfect service and follow up ! Nice to have them in my favorite list of internet bike shops
 Verified review|
5 days ago
Shipping was super fast. However, I never got a reply to a message regarding some products.
 Verified review|
19 days ago
Great service. I knew all the time what was going on with my order.
 Verified review|
8 days ago
Trustworthy and informative customer service! Keep it up!
 Verified review|
17 days ago
Quick delivery and good quality ordered product!
 Verified review|
21 days ago
Fast delivery and great quality in products
 Verified review|
20 days ago
Good shop, nice customer service
 Verified review|
14 days ago
i want more shops like that !
 Verified review|
23 days ago
Excellent customer service!!
 Verified review|
15 days ago
great guys ⭐⭐⭐⭐⭐
 Verified review|
12 days ago
Everything is ok
 Verified review|
12 days ago
Questionable customer service and an email for every step of the order is unnecessary. Plus I have been offered a discount on the order after an item was not available in the colour I ordered, but then no discount was deducted because I didn’t remind them of it There are better shops...
 Verified review|
2 months ago
I am very happy with how quick of response I received from your shop. It also was quick and easy to order my frame. I received my frame within 1 week even with all the craziness going on in the world. Thank you!
 Verified review|
1 month ago
Fast delivery to UK, customer support friendly and gave discount. Items quality is perfect. Happy, most likely will buy again:)
 Verified review|
1 month ago
great customer service and price.they inform you in every step of the order and fast shipping.Highly recommend!
 Verified review|