CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

645 reviews in the last 12 months2,259 total reviews  

4.49
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

 Sort by  
Relevance
(12)
(57)
Reset
Jul 6, 2023
 Verified review
I didnt received my package
Report review
Apr 15, 2023
 Verified review
NO HE RECIBIDO EL PAQUETE
Report review
Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
Jun 15, 2023
 Verified review
mi pedido no llega
Report review
Answer by CLUSE.com
Jul 5, 2023
Dear customer, I see that your order has been delivered by now. Sorry for the delay. KR, Team CLUSE
Oct 4, 2023
 Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please contact us via mail so we can discuss why we you gave us a 1 star review. KR, Team CLUSE
Sep 13, 2023
 Verified review
Report review
Answer by CLUSE.com
Oct 31, 2023
Dear customer, Please send us an email and tell us why you are not happy with our services. We would like to help you further. KR, Team CLUSE
Jul 19, 2023
 Verified review
Report review
Jul 10, 2023
 Verified review
Report review
Jul 1, 2023
 Verified review
Report review
Jun 15, 2023
 Verified review
Report review