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CLUSE.com
Reviews

: 1,999Good

4.41
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Reviews for CLUSE.com

4.41
Good
How is the rating calculated?

1,046 verified reviews in the last 12 months

5
78 %
4
8 %
3
2 %
2
2 %
1
10 %
1,999 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

CLUSE.com customer
Report review
Dec 17, 2022
 Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-( Anyways the watch is working perfectly now.
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Top negative review

CLUSE.com customer
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Apr 23, 2023
 Verified review
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
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Reviews for CLUSE.com

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CLUSE.com customer
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Apr 5, 2023
 Verified review
I have not receive my order yet
Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
CLUSE.com customer
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Feb 8, 2023
 Verified review
No me han ayudado en nada
Answer by CLUSE.com
Feb 13, 2023
Dear customer, Please contact us via care@cluse.com so we can help you. KR, Team CLUSE
CLUSE.com customer
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Jan 12, 2023
 Verified review
No me ha llegado el pedido
CLUSE.com customer
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Apr 15, 2023
 Verified review
NO HE RECIBIDO EL PAQUETE
Answer by CLUSE.com
Apr 20, 2023
Dear customer, I am really sorry to hear this. Please contact us via care@cluse.com so we can solve this for you. KR, Team CLUSE
CLUSE.com customer
Report review
Feb 6, 2023
 Verified review
My wacth dont arrived
Answer by CLUSE.com
Feb 6, 2023
Dear customer, Your parcel will be delivered today. If you need any further assistance please contact us via mail. KR Team CLUSE
CLUSE.com customer
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Dec 30, 2022
 Verified review
Order not yet received.
CLUSE.com customer
Report review
Feb 17, 2023
 Verified review
So slow the delivery
Answer by CLUSE.com
Feb 23, 2023
Dear customer, How unfortunate. Please accept our apologies. The carrier had some delays but i see that the parcel has been delivered by now. KR, Team CLUSE
CLUSE.com customer
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Jan 8, 2023
 Verified review
Give packages on time
CLUSE.com customer
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Jan 3, 2023
 Verified review
Delivery time not met
CLUSE.com customer
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Feb 18, 2023
 Verified review
CLUSE.com customer
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Feb 17, 2023
 Verified review
Answer by CLUSE.com
Feb 23, 2023
Dear customer, Thank you for your feedback. Could you please email us and let us know what made you give us a 1 star review? KR, Team CLUSE
CLUSE.com customer
Report review
Feb 16, 2023
 Verified review
Answer by CLUSE.com
Feb 23, 2023
Dear customer, Thank you for your feedback. Could you please email us and let us know what made you give us a 1 star review? KR, Team CLUSE
CLUSE.com customer
Report review
Feb 16, 2023
 Verified review
Answer by CLUSE.com
Feb 16, 2023
Hi, I am really sorry to hear that you are not satisfied. Can you please email us at care@cluse.com so we can listen to your feedback? Thanks! KR, Team CLUSE
CLUSE.com customer
Report review
Feb 16, 2023
 Verified review
Answer by CLUSE.com
Feb 16, 2023
Hi, I am really sorry to hear that you are not satisfied. Can you please email us at care@cluse.com so we can listen to your feedback? Thanks! KR, Team CLUSE
CLUSE.com customer
Report review
Feb 13, 2023
 Verified review
Answer by CLUSE.com
Feb 16, 2023
Hi, I am really sorry to hear that you are not satisfied. Can you please email us at care@cluse.com so we can listen to your feedback? Thanks! KR, Team CLUSE
CLUSE.com customer
Report review
Feb 13, 2023
 Verified review
Answer by CLUSE.com
Feb 13, 2023
Hi, I am really sorry to hear that you are not satisfied. Can you please email us at care@cluse.com so we can listen to your feedback? Thanks! KR, Team CLUSE
CLUSE.com customer
Report review
Feb 11, 2023
 Verified review
Answer by CLUSE.com
Feb 16, 2023
Dear customer, I am really sorry to hear that you are not happy with our services. Please email us at care@cluse.com so we can provide you with a solution. KR, Team CLUSE
CLUSE.com customer
Report review
Feb 5, 2023
 Verified review
CLUSE.com customer
Report review
Jan 22, 2023
 Verified review
Answer by CLUSE.com
Jan 25, 2023
Dear customer, I am really sorry to hear you experience was not pleasant. Please contact us via mail if you need any further assistance. Our email is care@cluse.com KR, Team CLUSE
CLUSE.com customer
Report review
Jan 22, 2023
 Verified review
Answer by CLUSE.com
Jan 25, 2023
Dear customer, I am really sorry to hear you experience was not pleasant. Please contact us via mail if you need any further assistance. Our email is care@cluse.com KR, Team CLUSE