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Top positive review
CLUSE.com customer
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Dec 17, 2022
Verified review
The service was good but I needed extra links for my watch and I got that straight away but then I noticed that the battery was dead. This was very disappointing. I had to, again go the retailer to have the battery replaced when I hadn't even worn the watch, yet!. The retailer advice that it is better to buy from the retailer that the internet. In this case he may have been right :-(
Anyways the watch is working perfectly now.
The product was according to the website. However, even though the website offers a variety of payment methods, the only one working is Paypal. I tried Visa, Mastercard, Credot Card, Debit Card, American Express, the only one working is Paypal. And it seems that this is a know problem, but unresolved yet. I suggest resolving this issue or at least remove all the other options that are not actually available. Also, customer support was not very helpful, although they did provide an answer in a timely manner.
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
CLUSE.com customer
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13 days ago
Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you.
That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
CLUSE.com customer
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12 days ago
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CLUSE.com customer
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13 days ago
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CLUSE.com customer
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Aug 6, 2023
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Shippment is bad
I orderwd my Cluse 3 weeks ago and I still didnt get my order. That is because you work with croatian mail HP (hrvatska posta) instead of international like gls... I hope that your things are different than your shoppment.
CLUSE.com customer
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Aug 5, 2023
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I would like the shutter to have a bigger dial.
And to make watches that also show the date.
The watch I bought was very elegant and flatters my wrist. ♥️
I hope it holds up well over time.
CLUSE.com customer
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Aug 28, 2023
Verified review
Fast delivery, amazing looking backpack
The delivery was very fast and the backpack looks amazing. The only thing I am a little worried about are straps - I hope they are strog enough so they won't tear.
CLUSE.com customer
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Aug 13, 2023
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Good design but poor details and materials
The backpack is nice, but the materials used for internal pockets aren’t great
CLUSE.com customer
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Aug 8, 2023
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Perfecto
CLUSE.com customer
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Aug 11, 2023
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CLUSE.com customer
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Aug 9, 2023
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CLUSE.com customer
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Aug 7, 2023
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CLUSE.com customer
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Jul 28, 2023
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Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.
CLUSE.com customer
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Jul 26, 2023
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El producto y la entrega genial. Muy rápido y muy bien.
Pedí factura y a eso no han querido facilitarme con los datos fiscales. Por lo demás muy bien
CLUSE.com customer
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Jul 29, 2023
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My Cluse
packaging is modern and practical, the actual product is as shown online (I have bought two watches) within 5 years, and very quick delivery
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