CLUSE.com- Logo - reviews

CLUSE.com
Reviews:

660 reviews in the last 12 months2,319 total reviews  

4.53
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Mar 27, 2019
The Trustmark indicates trustworthy online retailers.
CLUSE.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for CLUSE.com

 Sort by  
Relevance
(44)
(11)
Reset
11 days ago
 Verified review
Çok güzel
Report review
Apr 10, 2024
 Verified review
Report review
7 days ago
 Verified review

Délai et traduction

J'aurais souhaité recevoir les mails en français et non en anglais malgré mes relances. Et un délai plus rapide car j'ai reçu ma commande plus de 2 semaines plus tard je n'ai pas pu offrir le cadeau à temps.
Report review
Mar 9, 2024
 Verified review

Not true to size

It would be great if photos of the watches on wrists would be more true to their actual size. Regarding to this photos I thought watch that I bought would be bigger. I’m still ok with the watch but I prefer a bit bigger sizes.
Report review
Mar 24, 2024
 Verified review
Report review
Jan 27, 2024
 Verified review
Had a problem with the tracking, but pretty watch
Report review
Feb 13, 2024
 Verified review
Report review
Feb 21, 2024
 Verified review

out of stock for ages

The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
Report review
Answer by CLUSE.com
Apr 9, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Jan 12, 2024
 Verified review
fast shipping
Report review
Jan 21, 2024
 Verified review
Report review
Jan 21, 2024
 Verified review

Venduto un reso

Non è stato il primo acquisto, è sempre stato tutto perfetto, sia gli orologi acquistati in precedenza che le spedizioni. Stavolta, ho trovato all'interno della scatolina un biglietto con un messaggio che non mi apparteneva e l'orologio non aveva la pellicola di protezione come sempre. Penso che mi abbiate venduto come nuovo un orologio che è stato restituito.
Report review
Jan 10, 2024
 Verified review
Long delayed delivery
Report review
Answer by CLUSE.com
Jan 15, 2024
Hello, we are really sorry to hear that. You can send us an email to care@cluse.com so that we can help you. Have a good day, CLUSE.
Sep 4, 2023
 Verified review

The bag is beautiful (but pricey)

The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
Report review
Jul 28, 2023
 Verified review
Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.
Report review
Sep 21, 2023
 Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you. That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
Report review
May 9, 2023
 Verified review
The delivery was quick and the product is exactly what I wanted. I would have hiven five stars if there would have been more information. My older watch have a longer band than this new one even if they are the same product.
Report review
Aug 5, 2023
 Verified review
I would like the shutter to have a bigger dial. And to make watches that also show the date. The watch I bought was very elegant and flatters my wrist. ♥️ I hope it holds up well over time.
Report review
Jun 22, 2023
 Verified review
El reloj era según lo esperado, PRECIOSO, lo que menos me gustó es que tardó un poco en llegar y la comunicación por email es en inglés , por lo demás todo muy bien Muchas gracias
Report review
Aug 28, 2023
 Verified review

Fast delivery, amazing looking backpack

The delivery was very fast and the backpack looks amazing. The only thing I am a little worried about are straps - I hope they are strog enough so they won't tear.
Report review
Dec 26, 2023
 Verified review

Products are nice

Products, way they are subdivided in the site. I cannot put 4,5 stars , but sometime it is not easy to find back an article you saw 10 screens before
Report review