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Top positive review
Mar 25, 2024
Verified review
Victorinox stands for quality ass does Knives and Tools, the knife looks and feels great. The box came a little dented and crushed, but this does not affect the knife. Made a little adjustment so I can deep carry it in my front pocket, using the Ulti-clip.
First of all, being accurate or not lying when providing product description. Make it accurate and avoiding FAKE specs such as knife origin; China instead of US. This is not serious and very little trustworthy.
Then, being smart and understanding customer context when asking for information through email.
Last but not least, adding an appropiate package (a bigger one), avoiding to send a crumpled CAP.
Hope this helps.
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Reviews for Knivesandtools.com
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9 days ago
Verified review
Really fast delivery even though I received a message that they are busy had have some delays. The parcel came 2 weeks before the estimated time.
The product is of course of a good quality.
Totally happy and recommend Knives and Tools.
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Apr 5, 2024
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Once I actually found the company,ordering was a piece of cake,product was better than expected, it arrived quickly . couldn't ask for anything more
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Apr 10, 2024
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Broad selection of products and quick to send.
Would like to see a means of filtering out items not in stock and discontinued items.
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13 days ago
Verified review
I had a problem with the delivery adress and using the customer service was very effective in solving it on the go .
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Apr 10, 2024
Verified review
actual product revision differs slightly from the picture displayed, at my recent order. Otherwise, fair company
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Answer by Knivesandtools.com
13 days ago
Good afternoon,
Thank you for your message. We are sorry to see that the product you received is different from what we advertised. It sometimes happens that the manufacturer makes slight changes to the product in terms of accessories, materials or colours, and they do not always inform us. However, I have taken your details and forwarded them to the appropriate department, and we will update the product as soon as possible.
Please let us know if you have any questions or concerns.
Kind regards,
Team Knivesandtools
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