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Top positive review
2 days ago
Verified review
The website is full of useful information about the products, how to use them, what are the most suitable for each kind of work and experience level, everything is explained nicely. I bought a nice tool, it arrived quickly, well packaged with instructions.
The search engine could be improved regarding the tips, I mostly find the useful information searching on google and jumping into the website, if I search the same thing on the embedded search engine I dont find it.
First of all, being accurate or not lying when providing product description. Make it accurate and avoiding FAKE specs such as knife origin; China instead of US. This is not serious and very little trustworthy.
Then, being smart and understanding customer context when asking for information through email.
Last but not least, adding an appropiate package (a bigger one), avoiding to send a crumpled CAP.
Hope this helps.
The website is full of useful information about the products, how to use them, what are the most suitable for each kind of work and experience level, everything is explained nicely. I bought a nice tool, it arrived quickly, well packaged with instructions.
The search engine could be improved regarding the tips, I mostly find the useful information searching on google and jumping into the website, if I search the same thing on the embedded search engine I dont find it.
Report review
9 hours ago
Verified review
Ohta friction-folding knife
The friction-folding Ohta knife that I received from you guys came in beautiful condition and it is the real deal! Sharpest knife I've ever owned. Period. Very happy with my purchase. Shipping was surprisingly fast and it was packaged to ensure that the knife stayed in excellent condition.
Hi,
I am in general satisfied with Knivesandtools service and their response but what could be better is in store stock/delivery time credibity!
If +- 3days delivery time changes to 6 months or more than this is in my book, not acceptable.
Othewise many good knives in store.
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Apr 20, 2024
Verified review
Really fast delivery even though I received a message that they are busy had have some delays. The parcel came 2 weeks before the estimated time.
The product is of course of a good quality.
Totally happy and recommend Knives and Tools.
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2 days ago
Verified review
Ordered a Spyderco PM2 in MagnaCut steel and it's outstanding!
The store itself is always super professional, from the packing of my orders to the customer support :)
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7 days ago
Verified review
Everything would be fine if Knives and Tools put my phone number in the delivery company details. -LT-ITELLA. I need to call and look for my shipment myself.
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11 days ago
Verified review
Un service rapide, de bons prix, des tutos nombreux et de qualité, comme les produits.
Un service de livraison meilleur marché serait un plus.
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Apr 16, 2024
Verified review
I had a problem with the delivery adress and using the customer service was very effective in solving it on the go .
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Imported Reviews
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