Review summary
Customers frequently praise the fast and timely delivery of their orders. Most reviews highlight the secure, careful, and sometimes sustainable packaging. Customers are generally very satisfied with the health and condition of the animals received. Many appreciate the wide variety of species and products available, often expressing excitement about the selection. Most customers find the prices fair or reasonable. Some customers experienced delays or long waiting times for delivery. A small number report issues with spillage or damage to packaging. There are a few exceptions of dead or unhealthy animals upon arrival. Experiences with customer service are mixed, with some customers frustrated by lack of communication or unresolved issues. There are occasional mentions of high shipping costs for animals.
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