gardens4you.ieReviews

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Contact
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorised representative
M.E.C. Jansen

Reviews for gardens4you.ie

4.48/5.00
Good
How is the rating calculated?

1,275 reviews in the last 12 months

75 %
12 %
4 %
4 %
4 %
1,987 total reviews

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the most relevant critical review


19 days ago
Received my order last week..I immediately emailed to complain but as of yet have not received a reply.. The 4 shrubs and the flowers I received are dead or dying..If they were in a bargain box in a shop I wouldn't give them a second glance. I paid €40 for this lot plus €10 delivery. I understood they would be small and not in full flower as their website show BUT did not expect a load of dried out dead plants. Extremely disappointed.
Answer by gardens4you.ie
17 days ago
We're sorry to hear you are not happy with your order. We checked but cannot find an email from you in the inbox. If you would kindly send your email to customerservice@gardens4you.ie we will be happy to assist you. The deciduous plants do look normal for the time of year, they will grow leaves in Spring. Hemerocallis bare roots should be planted a couple of inches below the soil in a large pot, or the ground. Perennial plants are covered by the growing guarantee, if they fail to grow in the growing season, they will be refunded or replaced.
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Read moreShow all positive reviews
19 days ago
Received my order last week..I immediately emailed to complain but as of yet have not received a reply.. The 4 shrubs and the flowers I received are dead or dying..If they were in a bargain box in a shop I wouldn't give them a second glance. I paid €40 for this lot plus €10 delivery. I understood they would be small and not in full flower as their website show BUT did not expect a load of dried out dead plants. Extremely disappointed.
Answer by gardens4you.ie
17 days ago
We're sorry to hear you are not happy with your order. We checked but cannot find an email from you in the inbox. If you would kindly send your email to customerservice@gardens4you.ie we will be happy to assist you. The deciduous plants do look normal for the time of year, they will grow leaves in Spring. Hemerocallis bare roots should be planted a couple of inches below the soil in a large pot, or the ground. Perennial plants are covered by the growing guarantee, if they fail to grow in the growing season, they will be refunded or replaced.
Read more 1 person found this helpful Show all critical reviews

What other customers say about their experience with gardens4you.ie

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Yesterday
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2 days ago
Plants are really well packaged and arrived on time and in excellent condition.
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2 days ago
Great choice of plants, excellent quality of Plants I have so many plants from their site and have had no failures ... very good value Have recommended this service to so many people
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2 days ago
The plants ordered arrived carefully packed in excellent condition and properly identified. There was also a sheet added which dealt with plant care for all items, which I thought was an excellent idea.
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2 days ago
Had a negative experience with this company last year but am glad I gave them a second chance. Plants came quickly, were well-packaged and in surprisingly good condition.
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2 days ago
Quick delivery
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2 days ago
Nothing!
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3 days ago
all the plants looking healthy, thanks.
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3 days ago
Hard to say. Have not received anything yet.
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Answer by gardens4you.ie
3 days ago
Your parcel is due for delivery with DPD today 23/2/21. Please let us know if there are any issues when the delivery arrives by contacting our customer service at customerservice@gardens4you.ie
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3 days ago
Speedy and efficient
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4 days ago
As a first time order this was an absolutely wonderful shopping experience for me! Everything arrived quickly, packed and delivered with great care. Very happy with all items and in great condition that I was able to delay planting out until weather permitted. I have now placed my second order based on this and hoping for a repeat success. Such a great company to find in these challenging times!
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4 days ago
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4 days ago
I have no hesitation recommending this company.A couple of plants in the order had not travelled well due to extreme low temperatures during transit.I sent an email with accompanying photos and got a prompt reply with a choice of refund or replacement. My perfectly healthy replacement plants arrived a week later.Fantastic customer service - prompt, efficient and professional. The new plants are gorgeous. I will definitely use Gardens4You again.
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4 days ago
Prompt and very good quality.
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6 days ago
I have been asked for a review yet I still have not received my order or even an email stating when they will be delivered!
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Answer by gardens4you.ie
3 days ago
DPD Dublin North West mark the parcel as delivered on 20/2/2021 at 10:44am. If you didn't take delivery of the parcel, and they haven't left it with a neighbour, please contact us at customerservice@gardens4you.ie as soon as possible, so we can solve the issue.
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9 days ago
Did not realise that they are not an Irish company. But service and product great.
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10 days ago
Well packaged plants and bulbs, all arrived well packaged and healthy.
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10 days ago
No sign of the plant I ordered a week ago today. No communication either. I am going to ring them today.
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Answer by gardens4you.ie
9 days ago
Due to the freezing temperatures last week we were unable to ship your parcel. We informed everybody this affected via email. It is possible that the email ended up in your junk/deleted items box. The parcel was shipped yesterday, and will arrive soon. You will have received an automatically generated email with your tracking code on, if you don't have it please check the junk/deleted items box. If it isn't there please contact us so we can assist you further.
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10 days ago
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11 days ago
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