gardens4you.ieReviews

: 4,316Good

4.36

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with Buyer Protection

certified since: Mar 8, 2013
updated on: Feb 7, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Feb 7, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,163 verified reviews in the last 12 months

4,316 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(36)
 Verified review
Dec 8, 2022
The plants took along time to come. When they arrived they were dried out and all over the boxes. Some of them were broken beyond repair due to poor transportation
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Answer by gardens4you.ie
Dec 9, 2022
According to the photos received the 2 small plants have been damaged in transit what we sincerely regret but these 2 plants can still be saved. A full refund have been made €16.90 for those 2 plantes. We also gave you a refund of €2.84 for the Areca palm (in order to buy some new potting soil, what we think is honest and fair) the plant lost a little bit of soil but which does not show any damage on your pictures despite your insistence to get a full refund, which we regret because as we have informed you our indoor plants are always guaranteed for 2 months and you can always come back to our customer service in case of a problem with an article.
 Verified review
Nov 5, 2022
My delivery arrived with plants out of their pots and stick broken. Delivery not great.
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Answer by gardens4you.ie
Nov 7, 2022
We are sincerely sorry to hear that, take pictures of the box and of the product please and contact our customer service we can then return to the carrier DPD and open an official complaint we do it systematically in case of bad delivery. Even if the products themselves are not damaged it is important to report any packages that arrive damaged so that we can forward the information to the 22 countries where we ship.
 Verified review
Mar 14, 2022
One of the earlier creepers you gave me died ...I have pictures i sent you they were in awful shape when you sent them. Nobody offered to send another one. I went back to you again as its nearer spring and i expected better quality but the creeping campanula i just got were tiny little plants with no flowers, your not cheap but the quality of the plants is not fantastic. Your fast and you have a wide range towards other centres but you need to up the quality and don't be mean about it ....if you send a dead plant, (which you shouldnt - replace it) lin keaveney
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Answer by gardens4you.ie
Sep 1, 2022
Our plants are nursery grown outside all year round, under real climate condition, they are ready to be planted. Very early in the season the foliage is often not yet developed because the plant is dormant and late in the season the foliage is at the end of its life.
 Verified review
Apr 6, 2022
THE PHLOX SUBULATA was in bad conditions was the VINCA MINOR ATROPURPUREA. There were 3 little branches on the azalea & 2 of them were hanging severed from the stem. It was also a tiny plant THE 2 ILEX AQUIFOLIUM GOLDEN KING were nothing like what was illustrated on your catalogues, tiny plants for the price of €29.50. It was a bad experience for Padraig Trimble, New Road, Howth D13VP78 Ireland
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Answer by gardens4you.ie
Sep 1, 2022
We had 10ºC in April and the plants are just coming out of their dormancy. The photos on our site are always for illustrative purposes and show you the product in the summertime.
 Verified review
Apr 17, 2022
Some plants were missing. The 2 most expensive ones And one other that I had ordered. I have contacted and got a standard response. I am awaiting my issue to be resolved. The standard email said that sending multiple complaints will delay my case Considerably. I bought a lot last year from this shop and there were no issues so I am assuming it’s just a blip or misunderstanding hence 2 star rather than 1 and happy to correct once sorted
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Answer by gardens4you.ie
Sep 1, 2022
According to our system the second parcel arrived the next day. Check your shipping confirmation please we have provided you with 2 tracking numbers
 Verified review
May 14, 2022
Sorry to say …The plants arrived all squashed up with lots of fallen dead leaves. The worse one was the floribundas rose which was also considerably diseased with white fly and a brown aphid! I would not have bought any of the plants had I seen them. I fear that they could contaminate other plants. Please refund. I’m so disappointed. Kind regards, Patricia
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Answer by gardens4you.ie
Sep 1, 2022
Most of the insects lay their eggs in the soil, so it is impossible to see them during cultivation on plants that have not been chemically treated. These aphids probably came out with the heat of the box, we are sorry about this, despite our controls it can happen, we will provide you with the means to treat the plant
 Verified review
Apr 15, 2022
Not for live plants! Even though it looks like an Irish site, plants are posted from England, which would be fine with bare roots but 4 days in a box for live plants isn't acceptable. In any case the plant I purchased was very leggy and spindly and I would never have bought it from a garden centre.
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Answer by gardens4you.ie
Sep 1, 2022
Our company is based in the Netherlands and the delivery is announced on our website in 4-5 days after sending. We had 10ºC in April and the plants are just coming out of their dormancy. The pictures on our site are always for illustrative purposes and show you the product in the summertime.
 Verified review
May 12, 2022
My plants arrived in poor condition and a number of items were missing from the order. I have emailed customer service for the issue to be resolved but have heard nothing back yet. Disappointing
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Answer by gardens4you.ie
Sep 1, 2022
During the season we try to answer within 48 hours maximum. According to our system the same day a partial refund have been processed for the damaged items and full refund chosen by you instead of a replacement.
 Verified review
Aug 17, 2022
The plants are much smaller and look nothing like the photos on the website Chewing gum also stuck to bag around plant, completely disgusting 🤮 I would not recommend this website
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Answer by gardens4you.ie
Aug 26, 2022
The photos on our websites always show a mature product grown outdoors and already planted in the garden to give you an idea of what will happen to the young plants ordered. In hot weather, the leaves of plants, shrubs and trees become stained and dry. This is normal and is the only way for plants to survive the intense heat and drought that Europe has been experiencing for more than 2 months now, we offer 1 year growth guarantee on the plants
 Verified review
May 30, 2022
The plants looked half dead when they arrived. The delivery company obviously didn't treat them well, the box was left upside down at the front door!
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Answer by gardens4you.ie
Sep 1, 2022
Please do a scratch test on the plants you describe as dead if the wood is green no worries but if the wood under the bark is brown send a picture to our customer service we will then replace or refund the plants.
 Verified review
Mar 21, 2022
2 plants look of poor quality, some die back, good root system on all plants, acer dissectum leaves look green not red.
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Answer by gardens4you.ie
Sep 1, 2022
Acer dissectum produce always green leaves first in the early season, the leaves turn then red later in the season. Regarding your order and the 2 plants mentioned our plants are nursery grown outside all year round, under real climate condition, they are ready to be planted. Very early in the season the foliage is often not yet developed because the plant is dormant and late in the season the foliage is at the end of its life because they are perennials or deciduous.
 Verified review
Aug 8, 2022
A plant arrived before broken, and My last order has the two Acers withered. The leaves are dry and brittle
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Answer by gardens4you.ie
Sep 2, 2022
With the heat of this season all the deciduous acers already have leaves that look like the one usually seen in September, you can't help it, it's a common phenomenon with this variety that always protects itself from the extreme heat. You opened a PayPal dispute by requesting a full refund of the order, the case was closed in our favor by PayPal based on the information and photos you provided.
 Verified review
Jul 31, 2022
Packaging and delivery was good but the plant itself was not. Flowers and leaves torn and brown. Disappointing as this was meant as a gift.
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.
 Verified review
Feb 22, 2022
Ordered 7 days ago, nothing has arrived yet, tried tracking number provided for. Dpd but it doesn't work, no idea when item will arrive
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Answer by gardens4you.ie
Mar 11, 2022
Delivery to Ireland is about 4-5 working days after shipping weekend and bank holidays none included, your order arrived on time according to the tracking. 23.02.2022 11:39 WATERFORD (IE) Delivered. Evidence 23.02.2022 07:41 WATERFORD (IE) Out for delivery. 22.02.2022 09:04 WATERFORD (IE) Back at parcel delivery centre after an unsuccessful delivery attempt. Consignee not located, notification has been left. 22.02.2022 09:03 WATERFORD (IE) Out for delivery. 21.02.2022 15:48 WATERFORD (IE) Back at parcel delivery centre after an unsuccessful delivery attempt. 21.02.2022 12:06 WATERFORD (IE) Unfortunately we have not been able to deliver your parcel. Consignee not located, notification has been left. 21.02.2022 08:16 WATERFORD (IE) Out for delivery. 17.02.2022 00:31 Veenendaal (NL) In transit. 16.02.2022 21:27 Vijfhuizen (NL) In transit.
 Verified review
May 27, 2022
1 item was missing from my order, another item , a shrub was actually dead !
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Answer by gardens4you.ie
Sep 1, 2022
According to our system the order was complete in total you should have received 12 plants. Please do a scratch test on the shrub you describe as dead if the wood is green no worries but if the wood under the bark is brown send a picture to our customer service.
 Verified review
Jun 29, 2022
Very disappointed with my purchase, very weak and small plant altogether
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Answer by gardens4you.ie
Jun 30, 2022
We are sorry to hear that you are disappointed with the plants received. Rest assure the all order is guaranteed. if you have any problem during the growth guarantee below come back to us without any problem. Here is how our warranty applies. Warranty period: -Perennials and potted shrubs/trees: 1 year -Indoor plants and bonsai: 1 month -Spring bulbs: 1 growing season until May 31 at the latest. -Summer bulbs, rhizomes and bedding plants: 1 growing season until October 1st at the latest.
 Verified review
Jun 16, 2022
Delivery was very fast but plants after I put them in pots dying.
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Answer by gardens4you.ie
Jun 30, 2022
We are sorry to see that, the order is guaranteed. Please take contact with our customer service we will be happy to arrange something under our guarantee.
 Verified review
Jul 24, 2022
Badly wilted rose bush, not sure if I'll be able to save it
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the rose bush received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.
 Verified review
Aug 31, 2022
they sent out dead plants, then refused to replace them.
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Answer by gardens4you.ie
Sep 1, 2022
All plants have a season of growth and decline where their visual aspect decreases with the arrival of autumn. It is not necessary to believe that a hot and extremely dry summer has been beneficial to plants, the extreme heat has only accentuated the visual aspect of these plants which in late August already have autumn foliage and that in all gardens this year. The plants received are not dead and are 1 year guaranteed.
 Verified review
Jul 5, 2022
Disappointed with quality of what I purchased
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Answer by gardens4you.ie
Sep 1, 2022
We are sorry to hear that you are disappointed with the items received. Please send photos evidence to our customer service we will be happy to come back to you with an appropriate solution in accordance with our guarantee.