gardens4you.ieReviews

: 4,316Good

4.36

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certified since: Mar 8, 2013
updated on: Feb 7, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
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certified since: Mar 8, 2013
updated on: Feb 7, 2023
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,163 verified reviews in the last 12 months

4,316 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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(56)
 Verified review
4 days ago
I didn’t realise that some of the plants would arrive not potted and in root form. Maybe it says it somewhere but I didn’t see it.
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Answer by gardens4you.ie
15 hours ago
The photos on our site always show a plant. The product description next to the picture shows you if the plant is delivered as a bulb, rhizome, root or pot plant.
 Verified review
Dec 21, 2022
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 Verified review
Nov 11, 2022
I bought a camellia and 2 hydrangea I have to say it was a very fast delivered and the plant was really well packed and protected which I was really impressed! That said, i was a left a little disappointed wt the fact that it is literally a thin twig which I will have to grow it probably in the shed for at least a year before plant it, specially because I was planning to put it in front of the house! Overall happy with the purchase
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Answer by gardens4you.ie
Nov 14, 2022
Our hydrangeas are nursery plants cultivated outdoor all year around we have 5ºC at night and 11ºC during the days. Do not worry once planted in the garden ground and well protected with some mulch of straw they will grow very quickly in march -april when spring will return, order is guaranteed to 30 april 2023.
 Verified review
Nov 28, 2022
I was a little disappointed with my order. I was expecting much larger plants. ( possibly my fault for not taking notice of sizes rather than photos)
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Answer by gardens4you.ie
Nov 29, 2022
We state a delivery height for all pot plants, shrubs and trees For potted plants, this height is measured from the ground, including the pot. Keep in mind that plants that are planted in a border will be lower in the border, because the pot height disappears under the ground. Shrubs and trees supplied with bare roots, i.e. without a pot, are measured from the top of the roots and are therefore planted at the same height as the liver height. We always indicate a delivery height range because it is a live product and products can vary slightly in length during the season. Once planted, most plants will continue to grow quickly, especially in the spring.
 Verified review
Dec 4, 2022
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 Verified review
Nov 3, 2022
No proper confirmation email regarding shipping, so I was unsure when to expect my package. The plants arrived in a battered and torn box, with several of the plant pots broken and badly bent out of shape, and the plants themselves look very unhealthy, all yellow and brown and withering
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Answer by gardens4you.ie
Nov 4, 2022
All customers in Europe and therefore in Ireland receive an automatic email the day the order is shipped, yours was sent on 25/10/2022, the package was then after 72h visible on www.dpd.ie. The aubrieta that we saw on the photos were completely normal, they are plants grown outside we have in Europe the 4 seasons, the foliage of the aubrieta do not fall in autumn-winter but the plants still in pot are naturally much less attractive when the cold arrives. Do not worry as informed they are guaranteed to the 30th April 2023.
 Verified review
Jun 28, 2022
Disappointing and a let down. Unfortunately 6 of the 9 plants didn't survive the delivery in good shape. The flowerheads all turned to mould in the plastic bags they were packed in. In turn the mouldy flowerheads fell down into the plant and any leaves or stalks they lay on turned to slimy mush. I am very disappointed. I'll do my best to cut out the mould and mush and try to bring the plants back to life but that's not what I signed up for. They certainly won't be going in the display I intended them for so from that point of view it was a waste of money. Hopefully I can salvage something...
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Answer by gardens4you.ie
Jun 30, 2022
We are sincerely sorry to hear that. All order placed on our website are guaranteed. Please take contact to our customer service with photos we will be happy to arrange a replacement or a refund. Here is how our warranty applies. Warranty period: -Perennials and potted shrubs/trees: 1 year -Indoor plants and bonsai: 1 month -Spring bulbs: 1 growing season until May 31 at the latest. -Summer bulbs, rhizomes and bedding plants: 1 growing season until October 1st at the latest.
 Verified review
Aug 16, 2022
Ordering was easy, but I was disappointed by the appearance on the plant when it arrived. When I contacted the customer services, I was informed it was out of their hands as the plants are grown in gardens and we have just finished a heat wave. The plant looks half dead. Customer services did provide information on how to care for it to get it up to health. I just feel the plant should have been delivered healthy to start with. It is trans portable, could they not have brought them indoors during the peak hours?
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Answer by gardens4you.ie
Aug 26, 2022
Seeing trees with stained leaves, dry or downright losing their foliage during or after a hot and dry summer, is a regular phenomenon, which has already been observed during the previous heat wave. It generally takes one or two seasons for the plants to recover and replenish their reserves. Go outside look at the nature around you in extreme heat or not there is not a tree grown outside that has immaculate leaves. You can't order plants grown outdoors expecting to receive immaculate green leaves in August during a drought with 34°C during the day.
 Verified review
Jun 15, 2022
I bought 5 Hydrangeas. Some of them were weak. One of them had died in 2 weeks. The other one is on the verge of life and death for a month. Three others are better. Also, I have ordered Aubrieta pink but I got Purple colour. Definitely can not recommend the store. The first negative experience of buying plants. All plants bought in Lidl and Woodies were sold in better condition and adapted well.
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Answer by gardens4you.ie
Jun 30, 2022
The power of the plant is stored in its root system. We understand they may sometime not initially look as attractive as plants in a garden center or supermarket, but they are just as strong or even stronger. Because people usually buy plants buy their appearance, plants are forced into flower to look attractive in a garden center, but will get quite a shock once brought home and planted in your garden. They can take some time to fully recover if ever. Our plants do not waste any energy, they are hardened off and just waiting to boost into life in your garden.
 Verified review
Jun 13, 2022
Very poor delivery service considering the price. Would not buy again. Website gives impression based in Ireland but goods dispatched from UK and that’s fine but we all know if it’s dispatched in Ireland it arrives in window time of stated delivery and pay €5 for goods and €15 delivery but it needs to be done as stated or it’s false and misleading.
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Answer by gardens4you.ie
Jun 30, 2022
Our company is based in the Netherland we advertise plants in all Europe it has never been a secret our address is visible everywhere on the site. Shipping on our website is 12.95€ and not €15. We pay 3€ to DPD by parcel in addition to the 12.95€ our company does not earn a cent on the shipping costs. Your plant cost 6.95€ and there was nothing to stop you from grouping an order and thus lowering the delivery costs with friends or neighbours.
 Verified review
Aug 5, 2022
I didn’t like finding out that although the website seems like an Irish (.ie) site the company is based in The Netherlands. It’s a week since my order and the parcel is only now in DPD head office. That’s too long for plants to be in a box. I won’t order from Gardens 4U again. I can’t comment on the product as I haven’t received anything yet
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 Verified review
Mar 12, 2022
In the last order, I received two plants. one of which was not the plant I ordered. When I told customer service at Gardens4You, they said the plant was the right one, just the light made it look different. When I was still unhappy (knowing plants as well as I do and growing them for well over 60 years, an agent wrote that they would talk to their manager. This was well over a week ago and no further word received. I am tremendously disappointed in what I previously thought was a great nursery. I think telling me I was in error in quite a casual way was nothing less than an insult. Because the quality of the plant I was happy with was good, I thought it only fair to give some stars. I'm sad that I will never biuy from them again. I also, by the way, pointed out some mislabelling on their sales pages, for instance the photo supposed to be Chlorophytum 'Bonnie' was patently not it. You can see this for yourself, as they haven't bothered to change anything, whether this is arrogance or stupidity, I cannot decide.
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 Verified review
Mar 28, 2022
I'm very disappointed with this website. I will be very slow to return here again to purchase plants. The delivery driver handled the plant with care but it was cracked in half when the recipient opened the box, she was unhappy as was I. I also ask for the gift option and not to include the invoice with the pricing, that was not fulfilled. I feel that the plant should have been protected more and also it took longer to arrive.
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 Verified review
May 23, 2022
Delivered within 4 days delighted with that, and 4 out of the 6 plants where super. But 2 of my hydrangeas where a bit tired looking ,and no side shuts on them I will have my work cut out for me But this is the first time I have used them. And I’m really impressed I WILL USE THEM AGAIN
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 Verified review
Mar 2, 2022
Plants were dislodged from there containers. Soil fell out of the bottom of the containers despite plastic around them when lifting the pots up. I also received 4 pots with no drainage holes, if I had have known that no drainages holes in the pot I would have not purchased them.
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 Verified review
Feb 15, 2022
I won’t buy plants online anymore, it doesn’t worth what you paid. I spent 17 euros plus 12 postage only got a small Monstera without pot. However I bought a much bigger one with pot in local store only took 15 euros. So don’t waste your money buying plants online
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 Verified review
Feb 22, 2022
Didn't realise plants were despatched from Netherlands but they seem to be OK from the 5 day transit. However the two pots I also ordered were completely broken. Have asked for refund on these. Should have been wrapped so much better.
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 Verified review
Apr 6, 2022
The plants were not in a good state when arrived, the clematis was fine but the magnolia was broken. The roots for the other ones in bags had an awful smell and looked a bit poor. Bit disappointed spent so long picking these..
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 Verified review
Apr 22, 2022
Disappointed as plants although healthy were too small for the money. Gereniums were very young plants with little foliage. Clematis okay. Liliac trees little foliage. Arrived boxed and in good condition
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 Verified review
Apr 20, 2022
One plant out of 8 wasnt fully developed, root is really small which is put in loose soil, other 7 look great. Delivery was fast especialy since order came from Holland. Dutch company behind the irish www
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