gardens4you.ie

Reviews:

Thank you for your feedback. We have checked your order. Unfortunately, we have not received any payment and the order has therefore automatically been cancelled. You are welcome to place a new order.

Thank you for feedback. If you have any questions or require information, please contact our customer service team directly, who will be happy to help you.

Thank you for your feedback. We send the majority of our plants as naturally growing young plants. We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.

Thank you for your feedback. As a nursery specialising in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centres. Variations in size, colour and shape may occur due to the nature of our products. As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time; We send most of our plants as young plants that grow naturally. The plants recover quickly after planting.

We're glad to hear that everything arrived well packaged and that the plants are alive and healthy. We understand your disappointment with the size, and we apologize for any inconvenience this may have caused. Please be assured that the size of the plants can vary due to factors such as growth stage and specific plant varieties. We share your hope that once potted, they will thrive and grow well in your garden. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction with our products.

We apologize for the inconvenience caused by the size and condition of the plants you received. Your satisfaction is important to us, and we'd like to ensure that we address your concerns promptly. Could you please contact our customer service team and provide photos of the plants? This will help us better understand the situation and take appropriate action to resolve any issues you may have encountered. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us improve your experience with our products.

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues promptly.

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your concerns and see how we can improve. Please feel free to reach out to our customer service team with any further details or issues you encountered. We're committed to providing the best possible service and addressing any issues promptly.

Thank you for your feedback. Our plants are nursery-grown, nurtured from the outside, and they grow at their own pace, each specimen or variety has its own growth pattern. They are designed to endure over time, lasting for 10, 15, or even 20 years. You have a guarantee until May 1, 2024, and you will see that these plants will be exceptional in the spring.

Thank you for providing your feedback. Upon reviewing your concerns, it appears there was a discrepancy in pot size perception. We understand that you initially measured the pot in inches, and we want to clarify that our website specifies a 18cm diameter, not the 7cm that was initially perceived. The 18cm ceramic pots are labeled as XL on our site to ensure transparency and avoid any confusion in the product description. Our company, based in the Netherlands, proudly displays its physical address on the website. We adhere to tax regulations in all countries we ship to, contributing to the local economies, including Ireland and Europe. Regarding return policies, as outlined in our terms and conditions, if an error arises from the customer's end, the return is at their expense. However, should a mistake occur on our part, we are committed to covering the costs of replacement or providing a full refund. Your satisfaction is our priority, and we appreciate your understanding in this matter.

The photos on our site always show mature plants photographed in summer, precisely to give an idea of what the plant will become. Just base your judgement on the weather and the season we're currently in - it's currently 4ºC in Holland - fruit trees are deciduous and always lose their leaves in winter, since our plants are nursery plants grown outdoors. Leaves are solar collectors and enable plants to transform sunlight into energy. In autumn and winter, there's less light and it gets colder. Leaves can no longer produce food for plants. A sort of plug forms at the base of the leaf, preventing sap from circulating. Leaves dry out, stain, become brittle and fall off. Don't worry, once these products have been planted in clean, well-drained soil, the order is guaranteed from the date of purchase until May 1, 2024, giving you plenty of time to come back to us with new photos in the event of non-growth in mid-spring.

We're sorry if you missed an Aster bulb in the package. For reasons of minimum package weight, shipping costs (€14.95) and C02 our system automatically refunds the item at €1.92. This is a decision we have taken because the parcel could not be handled by the carrier.

Thank you for your feedback. We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with our delivery partner. We deeply regret that the condition of your shipment did not meet our usual standards. We take such matters seriously, and we will address this issue with our delivery partner to ensure that corrective measures are taken. Your feedback is invaluable to us, and we appreciate your patience as we work to rectify this situation. Once again, we apologize for any frustration caused, and we are committed to ensuring a more positive experience for you in the future.

Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.

We would like to draw your attention to the response provided by our customer service, which appears to have been overlooked or deliberately disregarded in your recent communication. The information conveyed in the aforementioned response remains accurate, and we kindly request your consideration of the details therein. 2 days ago (Wed, 27 Dec 2023 at 4:31 PM) Customer service reply) Good afternoon, Thank you for bringing this matter to our attention, your satisfaction is of the utmost importance to us. After reviewing the provided photos, we want to assure you that the appearance of Gypsophila paniculata roots is within the normal range. Prior to planting, we recommend soaking the roots in a bowl of water for approximately four hours. This process helps hydrate and prepare them for successful planting. Despite their initial appearance, Gypsophila paniculata roots possess a natural ability to seek out light, when buried under a layer of soil at a depth of 10-12 centimeters. Rest assured, once these products are planted in well-drained, clean soil, your order is guaranteed from the date of purchase until May 1, 2024. This timeframe provides ample opportunity to monitor growth and address any concerns. We encourage you to reach out with new photos in the event of non-growth in mid-spring. Your satisfaction is our priority, and we appreciate your understanding. If you have further questions or concerns, please feel free to contact us. Best regards, The Customer Service