I have no hesitation recommending this company.A couple of plants in the order had not travelled well due to extreme low temperatures during transit.I sent an email with accompanying photos and got a prompt reply with a choice of refund or replacement. My perfectly healthy replacement plants arrived a week later.Fantastic customer service - prompt, efficient and professional. The new plants are gorgeous. I will definitely use Gardens4You again.
Received my order last week..I immediately emailed to complain but as of yet have not received a reply.. The 4 shrubs and the flowers I received are dead or dying..If they were in a bargain box in a shop I wouldn't give them a second glance. I paid €40 for this lot plus €10 delivery. I understood they would be small and not in full flower as their website show BUT did not expect a load of dried out dead plants. Extremely disappointed.
Answer by gardens4you.ie
17 days ago
We're sorry to hear you are not happy with your order. We checked but cannot find an email from you in the inbox. If you would kindly send your email to customerservice@gardens4you.ie we will be happy to assist you. The deciduous plants do look normal for the time of year, they will grow leaves in Spring. Hemerocallis bare roots should be planted a couple of inches below the soil in a large pot, or the ground. Perennial plants are covered by the growing guarantee, if they fail to grow in the growing season, they will be refunded or replaced.
I have no hesitation recommending this company.A couple of plants in the order had not travelled well due to extreme low temperatures during transit.I sent an email with accompanying photos and got a prompt reply with a choice of refund or replacement. My perfectly healthy replacement plants arrived a week later.Fantastic customer service - prompt, efficient and professional. The new plants are gorgeous. I will definitely use Gardens4You again.
Received my order last week..I immediately emailed to complain but as of yet have not received a reply.. The 4 shrubs and the flowers I received are dead or dying..If they were in a bargain box in a shop I wouldn't give them a second glance. I paid €40 for this lot plus €10 delivery. I understood they would be small and not in full flower as their website show BUT did not expect a load of dried out dead plants. Extremely disappointed.
Answer by gardens4you.ie
17 days ago
We're sorry to hear you are not happy with your order. We checked but cannot find an email from you in the inbox. If you would kindly send your email to customerservice@gardens4you.ie we will be happy to assist you. The deciduous plants do look normal for the time of year, they will grow leaves in Spring. Hemerocallis bare roots should be planted a couple of inches below the soil in a large pot, or the ground. Perennial plants are covered by the growing guarantee, if they fail to grow in the growing season, they will be refunded or replaced.
Plants arrived perfectly. More instructions on how to care for the plants regarding watering etc for all items welcome. Provided for 2 out of my 5 plants. Otherwise excellent service.
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17 days ago
They arrived on time , so far they look good they have to grow yet
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20 days ago
Prompt careful delivery
Good info
Great options in plants
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11 days ago
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15 days ago
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21 days ago
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1 month ago
All plant arrived well packaged and in good condition
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1 month ago
Fast delivery
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3 months ago
As it is an apple tree and have not had to contact customer service I gave it a 4, I will not be sure of the quality of the goods as I will have to see how it grows so I gave it 4. The delivery of the goods was very fast so I gave it 5. Thanks
Great service but photos are misleading,the shrubs are so tiny but I will b patient and they will grow
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Answer by gardens4you.ie
3 months ago
Our apologies you are feeling disappointed with the size. On our website the sizes are mentioned. Give the plants some time to grow. If they struggle with growing during the spring / summer time please don't hesitate to contact our customer service.
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3 months ago
Order arrived quickly, well packaged but flowers were very very tired. And poor quality.
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Answer by gardens4you.ie
3 months ago
We are sorry to hear you are disappointed with the plants received. Please send some photos of the plants to customerservice@gardens4you.ie so we can assist you further.
I ordered 2 bags of Potground .....with 4 fruit trees. Two boxes were opened and the potground stuffed in.....this damaged the trees. I think this practice should be stopped immediatly.
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Answer by gardens4you.ie
4 months ago
We are sorry to hear that some trees arrived with damage. We do recommend to plant them and see how they will grow. If the plants don't seem to establish or recover around spring time please contact us with some photo's. Your garden plants have 1 year grow guarantee.
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4 months ago
Very happy with my plant. Little over priced But I suppose that’s including the delivery. Im still very happy with it.
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4 months ago
Efficient but the delivery cost was higher than the cost of the plant
The plant was in very good condition
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Answer by gardens4you.ie
4 months ago
Good morning,
Sadly currently we cannot offer an alternative delivery service, but we are pleased the plant reached you quickly and in good health.
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4 months ago
Fast delivery. Plant disappointing, not very impressive. Hopefully it will be better in the Spring.
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Answer by gardens4you.ie
4 months ago
Good morning,
We are sorry to hear you're not happy with the plant. Plants delivered in the Autumn may have dropped leaves already. The plant is guaranteed for 1 year from moment of purchase, should it fail to grow well in the Spring please let us know and include some photos of the plant so we can assist you further.
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4 months ago
Delivery was great was happy when opened up good s . Was delighted got my false samrock bulbs