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Aug 14, 2023
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Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
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Dec 18, 2023
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Great site. Easy to use , quick responses.
Easy to use website, quick responses and quick delivery. Packages very well.
The plants were bought as a gift and instructions for 'planting out' were forwarded which was great to receive but as someone who doesn't have a huge amount of knowledge about plants it would have been good to receive a little 'how to care for your plant' card as I'm responsible for keeping them alive until they're gifted. 😳😵💫
Overall very pleased.
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Oct 9, 2023
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My hostas came dry rooted. I obviously didn't read the description properly. I hope they all grow and will keep you posted. Everything else arrived well packed and there is a good supply if rain to water them in. I will be ordering again!
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Mar 17, 2024
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Everything came well packaged. A couple of the trees were WAY smaller than I anticipated. As someone with no experience, I hope I can keep everything alive. I would shop here again.
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Sep 10, 2023
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Prompt fulfillment and delivery of my order. Plants were well packed. Just two arrived a “little worse for wear” and I am hoping they will bounce back in the Springtime.
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Oct 5, 2023
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Just ok
Plants could have been a bit bigger…..one of the 3 azaleas was very miserable.
Delivery very good and packing also. May use again. Let’s see how they grow?
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Feb 20, 2024
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Great plants
Great products. Purchased gorgeous pots as well as plants. Plants very healthy and sent with care. Shipping is pricey but would be worth it if buying a lot
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Dec 9, 2023
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very efficient service and delivery, plants do come well wrapped, and in a healthy state. great to get the email advice on planting!
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Feb 3, 2024
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****
Everything I ordered was delivered on time. But I wanted to order more copies of the item and I will have to pay for delivery again.
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Dec 2, 2023
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The plants arrived quickly and in good condition. Unfortunately one of the little roses does not look very strong...