en.masons.it
Reviews:

533 total reviews   

4.61

Excellent

533 reviews since Oct 21, 2024

5
84 %
4
8 %
3
1 %
2
< 1 %
1
7 %
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Review summary

Customers consistently praise the high quality of the fabrics, craftsmanship, and finishing of the products. Service is often described as exceptional, personal, friendly, and attentive. Many customers highlight fast, reliable, and well-communicated delivery and shipping processes. Most are happy with the fit and sizing guidance. The ease and simplicity of ordering are frequently mentioned as positive aspects. Customers appreciate the distinctive designs, colors, and stylish details offered in the collections. Several reviews also positively note the elegant packaging and sensory experience, such as the pleasant perfume upon receiving their order. A few customers mention issues resolving problems with customer service, and some encountered inconsistencies or confusion with sizing labels.

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Ferdi S.
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Super service !
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Great experience customer service is exceptional
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Mason’s has the best customer service reps. They are on point with all your customer orders and concerns. They look out for their customers making sure things are ordered correctly. They are always upfront and want to make sure their customers are informed and satisfied with their purchases. Highly recommended Mason’s for quality clothing and outstanding customer service.
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Abito

Tessuto di qualità, giacca non troppo lunga e vestibilità del completo slim.
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Top !!
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About

In the 1970s, Livorno's Mercatino Americano was Italy's window to America, where collectors and enthusiasts found unique objects and military garments. In this setting, Mason's conceived the idea of c...

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