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Review summary
Customers consistently appreciate the high quality and unique flavors of the coffee, as well as the diverse selection of coffees from around the world. The subscription model is highly valued for its convenience and the excitement it brings, and many enjoy the attractive packaging and informative materials, including storytelling from the founders. Customer service is widely described as excellent, responsive, and communicative, and most customers feel the service offers good value for the quality provided. Delivery is generally fast and reliable. Some customers note inconsistency or disappointment with specific coffee selections, as well as issues with delivery tracking accuracy or speed. There are mentions of the lack of decaf options in the subscription model, and a few customers find the service expensive or are dissatisfied with recent price increases.
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How Trusted Shops prevents fake reviewsReviewsThe Coffeevine
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Verified
Coffeevine is great. The coffee is mostly excellent, which matters most. Different roasters brings different packaging, stories, and vibes, which is special. Alex’s personal touch is nice, and makes it feel human. The recent increase in prices was disappointing, however. I’ve opted to skip some months to buy specialty from more local roasters.
Verified
You won’t be disappointed! Lovely selection! Always good stuff!!!!
The only think is the tracker, in my experience, it might not be the case for everyone, they never show the right information, so I never know when I will get my coffee box. Sometimes it’s on the 27th other times it’s on the 23th.
Even with that said, they deserve more than 5 stars!!!!
Reply from The Coffeevine
Thanks Jhonas! We're in constant contact with the shipping company to see if they can improve the information displayed on the tracking page but it's really challenging as the post received its tracking information from many other postal companies around the world and everyone has different information. We always give an estimate so we can provide at least some reference but if you want a more reliable shipping service, we recommend our Fedex Option. But thank you for your 5 stars! :)
Verified
Guido Roasters- Indredible!
This month featured a coffee that was INCREDIBLE! I've never tasted anything like the roast made by Guido coffee from Bucharest. I wish I had more!!!! So fruit forward with a smooth and silky mouthfeel. Delicious!
Reply from The Coffeevine
Hi Brian. Yes, that coffee was a bomb! People went absolutely crazy for it 😃
Glad you liked it too! We always aim to have a nice mix of funky and everyday coffees in our boxes. There will be more like these soon!
Verified
Long-time subscribers
We are long-time subscribers, and we love the variety of coffees and the communications and the confidence of supporting truly independent small business(es).
Reply from The Coffeevine
Awww, thanks George, we are so happy to have you on board. You mean a lot to us!
Verified
Highly recommended
This subscription is the best. Fabulous coffees and a full explanation of the grower and production method. Top Top Top
Verified
Great place to discover excellent coffee from arround the world!
Verified
Superb coffee and excellent curation
Another fantastic box from The Coffeevine! This Rwandan natural roast from Cayo is incredibly delicious, sweet, and bursting with flavor. The curation is always on point, and the beans arrive fresh and ready to brew 🙂
Verified
I love receiving my coffee box! it is amazing and looking forward to it each month.
The new additions of really unique coffee beans from e.g. South Korea is amazing.
One option could be to select flavour profile, e.g I don't like coffees with chocolate flavours (most are more acidic fruity though).
Verified
Every month is like christmas time😊
Exelent coffee
Reply from The Coffeevine
Hi Jerneja,
This is such a lovely review! We aim to create those special moments for our customers every month. Thank you for letting us know how you feel!
Verified
Great specialty coffee from around the globe. Super nice packaging and storytelling!
Reply from The Coffeevine
Thank you so much for your lovely words! We're so glad to have you on board! :)
Verified
Excellent all-around subscription!
Great variety of gourmet beans from all over Europe (and the world!). Wonderful subsciption if you love trying different flavors or if you live in a smaller city without many roasters. Always communicative and responsive via email!
Reply from The Coffeevine
Thanks for your lovely words George. We're so happy to have you on board as a loyal customer and hope we get to share many more excellent coffees with you!
Verified
Always great coffee, from the world, directly to your doorstep.
Verified
The coffee was great, shipping was as good as is possible right now.
Reply from The Coffeevine
Thanks Jonathan! :) We do our best!
Verified
I love the selection of coffee and a really nice brochure with a letter from a founder. I only had one order shipped so far, but I am very much pleased with the experience.
Verified
The coffee is not always as good as promised, there are really good ones and very normal ones which makes it an expensive subscription. Also not always funky and fruity as I make the choice during the registration.
Reply from The Coffeevine
Hello Mostafa
We do not offer the option to choose your flavour preferences every month. This is not possible given that we source our coffees based on what's available fresh every season.
If you expected that you would always receive a specific type of coffee, then you must have misread what is says on our website.
Bear in mind, we source three coffees from three brilliant roasters every month that we ship to hundreds of customers around the world. We need to find coffees that everyone will like.
By subscribing to a service like ours, you are trusting us that we will source these coffees on your behalf.
We hope this explains our process better and we hope you can reconsider you rating.
Verified
Highly recommended
Verified
Interesting roast
Verified
Great
Reply from The Coffeevine
Hi Tereza
Thank you for your feedback! We're glad you like our coffee!
Verified
excellent coffees
Fast delivery, excellent coffees. Thanks!
Verified
Great coffee and customer support
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Europe's favourite coffee subscription. Discover the world's best roasters from a box at your door. Ships monthly to happy customers in 50+ countries.