Authentic reviews from real people.
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Verified
I am absolutely in love with my GUESS watch with the rainbow colors around the gold face. It goes with my light milky brown skin. It makes me feel so fresh, iconic and unique. Thank you so much for carrying this one of a kind style. I wish it would last forever and I also wish there were ways that I could make it last forever. This watch means so much to me the craftsmanship is so amazing thank you Ormoda. ❤️
Verified
TROP DE FRAIS!
La montre que j'ai reçue est vraiment belle, mais trop grosse pour mon poignet malheureusement. Sa qualité est indéniable. Pour le prix, je trouvais que c'était une aubaine...ET BIEN NON.
En effet, Il a fallu que je paie des frais de douane de plus 40$ canadiens pour recevoir le colis, alors que ces derniers ne s'appliquent que pour les États-Unis selon les informations sur le site. J'ai acquitté ces frais en me disant que cela valait tout de même la peine...
Pour le retour du colis, j'ai contacté la compagnie qui m'a envoyé un lien pour télécharger l'étiquette de retour. En cliquant sur ce dernier, il était impossible de trouver cette étiquette.
En fait, il a fallu que je les contacte 3 fois par courriel et à chaque fois on me disait de cliquer sur le lien pour obtenir la fameuse étiquette de retour.
Enfin, j'ai envoyé des photos prouvant que les informations fournies sur le lien ne délivre pas d'étiquette.
On m'annonce alors qu'il faut que je paie les frais de livraison...
Ces derniers se chiffrent à plus de 64$ can...
Avec le recul, Je trouve tous ces frais excessifs.
Je leur ai envoyé un dernier courriel tout récemment en leur demandant un arrangement et j'attends encore...
BREF, SI VOUS COMMANDEZ DU CANADA, je vous suggère fortement de ne pas faire affaire avec cette compagnie.
Reply from ormoda.com/us/
Thank you for taking the time to share your experience, and we're genuinely sorry to hear about the frustration this order caused.
That said, we'd like to clarify a few points for transparency:
Import duties & return shipping: As outlined in our FAQ and Terms of Service, import duties, taxes, and return shipping costs for orders placed outside our native market are the responsibility of the customer. We understand this may not have been top of mind at checkout, but this information is available prior to purchase.
Watch size & specs: Full dimensions and sizing details are listed on the product page. We always encourage customers to review these carefully before ordering.
Return label: We apologize for the confusion around the return label link, that's not the experience we want anyone to have, and we appreciate your patience in following up.
Compensation offer: Because return shipping from Canada is costly, our team proactively offered you a partial compensation to keep the watch rather than go through the return process. We felt this was the most practical solution given the circumstances.
We do care about finding a fair resolution and remain open to discussing this further. Please don't hesitate to reach out to us directly.
Ormoda Customer Support
Verified
Awesome watch and delivery
The watch is legit and delivered with care. Just one suggestion, it looks like the battery has ran out, might be better to have it ready and working. Other than that, great order!
Verified
The order was dispatched quickly and accurately.
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Timex Expedition Freedive very quick delivery
Very very quick delivery, the best price on the web. Recommend Ormoda!!!
Verified
I found the watch I was looking for that others did not have. It was a reasonable price and the delivery time was very acceptable.
Reply from ormoda.com/us/
Hi there,
Thank you for your feedback! We’re thrilled you found the Timex® Analogue '1995 Intrepid Reissue' you were looking for at a great price, and that the delivery met your expectations. Enjoy your new watch!
The Ormoda Team
Verified
Very good
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Quick delivery and watch is exactly what was described on it site. In addition, the price is very reasonable.
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Ordering was very easy and delivery was quicker than expected.
Reply from ormoda.com/us/
Hi,
Thank you for your feedback! We’re glad you found ordering easy and enjoyed our fast delivery. We hope you love your Timex® Watch!
Verified
surprise fees
was surprised with a duty fee of $50 after I had already purchased a watch
Verified
Authenticity great style good response
Reply from ormoda.com/us/
Thank you for your feedback! We’re glad you love the style and authenticity of your Philipp Plein® watch. Hope to see you again at Ormoda!
Verified
Ormoda Service
The Ormoda team received my order and shipped it the next day...that was both unexpected and appreciated! I will shop again at Ormoda.
Reply from ormoda.com/us/
Thanks so much for your lovely review! We're happy to hear your order arrived quickly! Looking forward to welcoming you back to Ormoda soon!
Verified
I'm so happy, my product arrived in 3 days, you can shop with confidence
Reply from ormoda.com/us/
Thank you for your 5-star review! We're glad your Citizen watch arrived so quickly:)
Verified
Shipped all the way to the US in just a few days. Will definitely order again.
Reply from ormoda.com/us/
Hi!
Thanks for your great review. We're so glad your G-Shock arrived quickly in the US!
Hope to welcome you back soon at Ormoda.
Verified
I love the watch
Reply from ormoda.com/us/
Hi! Thank you for your lovely feedback! We’re so glad you love your Timex watch! See you again soon at Ormoda.
Verified
Great product and fast shipping
Reply from ormoda.com/us/
Hi!
Thanks for your great review. We're happy to hear you loved the Timex and that shipping was fast. Hope to see you again at Ormoda!
Verified
Smooth and easy transaction, recommend!