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Top positive review
Jul 12, 2023
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Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
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Jun 7, 2023
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Jun 4, 2023
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Answer by scubaonline.de/en
Jun 5, 2023
Thank you for your kind words about our service. We are pleased to hear that you were happy with the service despite the package being lost. At our company, we strive to provide all of our customers with only the highest level of service and satisfaction. We appreciate your feedback and thank you for your continued support.
good afternoon, the mask that I bought flows in the first week of use.
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Answer by scubaonline.de/en
Aug 16, 2023
Dear customer, it's a pity that you didn't contact us by mail first, before you rate us.
However, we must inform you that the diving mask you ordered is not a mask for freediving. It is a normal diving mask. Freediving masks are characterized by their small internal volume to easily equalize pressure. The one you ordered is not the right one.
Jun 20, 2023
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Answer by scubaonline.de/en
Jul 20, 2023
Thank you for taking the time to leave a review. We value your feedback and apologize for your experience with delivery and payment. At scubaonline.de, we strive to provide the best quality service to all our customers. If there is anything else we can do, please don't hesitate to reach out.
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