scubaonline.de/en- Logo - reviews

scubaonline.de/en
Reviews:

191 reviews in the last 12 months652 total reviews  

4.93
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: May 28, 2021
The Trustmark indicates trustworthy online retailers.
scubaonline.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for scubaonline.de/en

Filter
 Sort by  
Relevance
May 25, 2023
 Verified review

very satisfied

quick delivery, excellent communication. quality goods
Report review
Answer by scubaonline.de/en
May 25, 2023
Thank you so much for your kind words! We are thrilled that you had such a positive experience with us. Our team puts a lot of effort into providing quality products and customer service, and we are glad that it shows. We appreciate your business and look forward to seeing you again soon!
Jul 5, 2023
 Verified review
Great customer support. Fast and reliable.
Report review
Answer by scubaonline.de/en
Jul 6, 2023
Thank you so much for sharing your positive experience with us! We're so glad that our customer support was fast and reliable, and we really appreciate your feedback. At our company, we strive to provide the best possible service to each customer, and are delighted to hear that you had a great experience. Thank you again for your kind words!
May 9, 2023
 Verified review
Good quality, and good comunication
Report review
Answer by scubaonline.de/en
May 10, 2023
Thank you for your feedback. We are delighted to hear that you enjoyed the quality of our product and appreciate the communication received. At scubaonline, we make customer satisfaction our top priority and strive to always provide the best quality products. Thanks again for your kind words!
KM
Kad M.
PAris
Dec 6, 2023
 Verified review
Best prices great services Danke
Report review
Answer by scubaonline.de/en
Dec 8, 2023
Thank you so much for your review! We appreciate your kind words and are so glad you had a great experience. We strive to provide the best services and prices around, so thank you for noticing that!
Dec 4, 2023
 Verified review
Great store and very fast shipping.
Report review
Answer by scubaonline.de/en
Dec 5, 2023
Thank you so much for the great review! We strive to provide our customers with a convenient shopping experience and fast shipping, so we really appreciate your positive feedback. Thanks again for your support!
KM
Kad M.
PAris
Jul 6, 2023
 Verified review
great price, great service all good
Report review
Answer by scubaonline.de/en
Jul 7, 2023
Thank you for taking the time to share your positive experience. We're pleased to hear that our prices and services have been satisfactory for you. We strive to provide excellent customer service at all times, so we are glad that this was your experience with us. Thank you for being a valued customer!
Dec 4, 2023
 Verified review
Simple ordering, fast delivery.
Report review
Answer by scubaonline.de/en
Dec 5, 2023
Thanks so much for taking the time to leave us a review! We love hearing that our ordering process was simple and that our delivery was quick. We strive to always provide the best service possible for all of our customers. Thanks again!
Aug 5, 2023
 Verified review
Snelle service en scherpe prijs
Report review
Answer by scubaonline.de/en
Aug 9, 2023
Wow, thank you so much for your kind words! We strive to provide great service and competitive prices here at scubaonlinen and are thrilled to hear that we were able to deliver!
May 20, 2023
 Verified review
Fast delivery and good service
Report review
Answer by scubaonline.de/en
May 22, 2023
Thank you for taking the time to review our business! We are so glad you had a positive experience with our delivery and service. At our company, we strive to ensure that every customer is met with top-notch service and quality products, so we greatly appreciate your feedback. We hope to continue providing you with excellent service in the future!
Jul 5, 2023
 Verified review
Availability, quick delivery
Report review
Answer by scubaonline.de/en
Jul 6, 2023
Thank you for your review. We are thrilled to hear that you are satisfied with our availability and quick delivery. We take pride in providing our customers with a fast and convenient shopping experience. We appreciate your business and look forward to serving you again soon.
Sep 3, 2023
 Verified review
Great seller, fast shipping
Report review
Answer by scubaonline.de/en
Sep 4, 2023
Thanks for the awesome review! We strive to make sure our customers get their orders as quickly as possible. We're glad we could deliver!
AM
Ana M.
Malaga
May 23, 2023
 Verified review
Envío rápido y buena calidad
Report review
Answer by scubaonline.de/en
May 24, 2023
Thank you for taking the time to provide us with your feedback! We're glad to hear that you were satisfied with both the speed and quality of your order. We always strive to ensure that our customers have the best possible experience, so we appreciate it when they share their positive experiences with us. Thank you for your loyalty and continued support!
Aug 10, 2023
 Verified review
Good price, fast delivery.
Report review
Answer by scubaonline.de/en
Aug 23, 2023
Thanks so much for the review! We are delighted to hear that you had a great shopping experience with us. We take pride in providing our customers with the best prices and fastest delivery possible. Thanks again for your feedback!
Jun 9, 2023
 Verified review
Nothing to change. All good
Report review
Answer by scubaonline.de/en
Jul 6, 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with our company was positive and we appreciate your kind words. Our goal is always to provide top-notch service, and we are delighted that you were pleased with our results. Thank you again for choosing us as your business partner.
PP
May 22, 2023
 Verified review
good price quick delivery
Report review
Answer by scubaonline.de/en
May 22, 2023
Thank you so much for your kind words! We are delighted that you found our prices to be reasonable and that you received your delivery quickly. We strive to provide excellent customer service at all times and are very pleased that we have met your expectations. Thank you for your feedback, we appreciate it!
Dec 11, 2023
 Verified review
Excellent communication
Report review
Answer by scubaonline.de/en
Dec 21, 2023
Thanks for the great review! We pride ourselves on our communication and it's always great to hear when customers appreciate it. Thanks again for choosing ScubaOnline.de!
May 26, 2023
 Verified review
Very fast delivery.
Report review
Answer by scubaonline.de/en
May 30, 2023
Thank you so much for your positive feedback! We are glad that your products were delivered quickly and hope they pleased you. At our company, we strive to provide the best possible experience to our customers, and we're glad that you had a good experience. We hope to keep providing you with quality products in the future.
Jul 24, 2023
 Verified review
Deutsche Qualität
Report review
Answer by scubaonline.de/en
Jul 25, 2023
Thank you for your review and for noting the great quality of our products! We take pride in providing scuba diving equipment that our customers can trust. We hope you'll continue to enjoy using our products for all your underwater adventures!
Jul 24, 2023
 Verified review
PERFECT SCUBA SHOP
Report review
Answer by scubaonline.de/en
Jul 25, 2023
Thanks so much for the kind words! We are thrilled that you had a great experience with us and enjoyed our products and services. We strive to provide an exceptional shopping experience and are glad we were able to do that for you. Thanks for giving us the chance to show what we can do - we appreciate your business!
Aug 6, 2023
 Verified review
always on time!
Report review
Answer by scubaonline.de/en
Aug 9, 2023
Thank you so much for your positive review! We appreciate it and are glad you had a smooth experience with us. We strive to be punctual and timely, as we know it's important to get your gear when you need it. Thanks again for the kind words!