Review summary
Customers frequently praise the comfort, fabric, and overall quality of the products, and many highlight the helpfulness, friendliness, and professionalism of the in-store staff. The fast and smooth delivery service is generally appreciated, and the pricing is often described as fair or attractive, especially relative to the perceived quality. Some customers also express satisfaction with the fit of the products. Areas for improvement include inconsistent sizing between items and recent declines or inconsistencies in product quality. Website navigation, filtering, and mobile usability are often mentioned as frustrating, and there are occasional mentions of lower quality at lower price points.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewshunkemoller.se
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Verified
Very good shipping and great return options
Very good shipping and great to have a possibility to return in the shop. While searchind for the right bra I found the search engine on the website rather poor- I would like to have a possibility to search for different types/shapes, functionality etc.
Fantastic box for shipping! Recycled paper, uncolored, super easy to open and then undfold for recycle.
Verified
Väldigt bra utbud. Enda klagomålet är hur omöjligt det är att komma fram i chatt supporten, försökte i två dagar sen gav jag upp om att fråga om min personliga rabattkod och handlade för fullpris istället.
Verified
Pyjamas
I bought three of these pajamas from Hunkemöller, and I’m honestly so impressed. The material is incredibly soft and comfortable, making them perfect for relaxing or sleeping. The quality feels really high, and they still look great after washing. Definitely one of the best pajama sets I’ve owned!
Verified
Sköna kläder! Men..
Kläderna är sköna! Och sitter bra.
Men gemensamt för alla kläder jag har från h.möller är att underdelen är stor och överdelen liten.
Så beställer alltid en storlek större på överdelen om det går.
Verified
Ordering great - Return process to long
Everything went easy and smooth when ordering. The return process just takes very long. Even Klarna started contacting me.
Verified
i've used your page quite often lately, and almost every time there are troubles. Mostly these two: links not leading anywhere or leading in unexpected directions. i e "night time" leads to bikinis etc. + when using the filter for sizes, it doesnt work.
Reply from hunkemoller.se
Thank you for sharing your experience. I’m really sorry to hear that you’ve been having trouble with our website, especially with links not working as expected and the size filter not functioning properly. I understand how frustrating this must be. We will forward your feedback internally and hope to serve you better in the future.
Verified
Jag älskar deras underkläder speciellt behåar man kan tvätta dom i tvättmaskinen utan problem
Verified
The site could work better on a smartphone, not that smooth experience right now.
Verified
Extraordinary service in the shop at Birsta!
The staff was so serviceminded and helped me a lot!
Verified
For the sale price that I got my items for.. plus the cuteness and fit… 10/10
Verified
Really nice underwear and a great value for the money
I always liked products and I appreciate a lot the quality and the nice prices 😊
Verified
Snabb leverans, hjälpsam personal och bra utbud till rimligt pris
Verified
Gillar de produkter jag köpt, och fick väldigt bra hjälp i affären när jag var där.
Verified
My order was easily placed en it came very quickly.
Nice and comfortable bra’s and undies.
Verified
Fantastisk personal som ger en personlig och bra service
Verified
Så otroligt sköna nattkläder - blir inte svettig eller varm heller. Så mjuka och man sover som en drottning
Verified
Trots att jag lägger in filter som bh strl till exempel så visas massor av bh ’s som då inte är den strl jag söker efter.
Reply from hunkemoller.se
Thank you for taking the time to share your feedback. We're sorry to hear that the size filter did not provide the results you were expecting. We completely understand how frustrating it can be when you're searching for a specific bra size and products that are not available in that size still appear in the results.
This can happen when certain products are temporarily out of stock in specific sizes but remain visible in the product overview. Additionally, the filter may not always immediately exclude all unavailable sizes. We appreciate you bringing this to our attention, as feedback like yours helps us improve our website and shopping experience. We will make sure your comments are shared internally with the relevant team.
Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.
Verified
Great quality and easy sizing. Love the selections for the larger sizes.
Verified
Pricing deals , quality, looks
Verified
Good and Nice products for a nice price!
Quick deliveri.