Review summary
Customers frequently praise the quality, comfort, and durability of the products. The fit and sizing are mostly reported as true to size and comfortable. Service from staff is often described as friendly, helpful, and personal. Many customers appreciate the wide range and unique selection of products, especially online. Pricing is generally seen as fair and competitive, with some highlighting good deals and value. Delivery is generally described as fast and reliable, and the convenience of online shopping is appreciated. However, some customers mention inconsistencies with fit and specific design issues. A few express disappointment with customer support experiences. Issues are often reported with website filters, navigation, and mobile usability. Some customers encounter problems with store pickup and the speed of returns.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewshunkemoller.se
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Verified
Easy to shop, good quality products, feels premium and look really good. The fit was good an my wife is happy so I’m happy.
Never heard about this brand before so it’s new for me I have always bought this kind of gifts in the local shops before but I will definitely return to buy again sometime.
Verified
Very good shipping and great return options
Very good shipping and great to have a possibility to return in the shop. While searchind for the right bra I found the search engine on the website rather poor- I would like to have a possibility to search for different types/shapes, functionality etc.
Fantastic box for shipping! Recycled paper, uncolored, super easy to open and then undfold for recycle.
Verified
Wide selection of underwear
I really like the selection of clothing you can find online, there are so many hidden gems that you don't usually find in a physical store. And it is much easier to find your size by just putting on a filter.
Verified
Good and functional website and web store.
The filters need a bit of work. I was looking through a deal, 5 parties for whatever and wanted to filter on both that and model/type but it wasn't possible.
Verified
So happy you had some beautiful wireless bras
So happy you had some really nice wireless bras. I'm no longer able to wear bras with wire and have always loved nice underwear with wire so miss that.
Verified
Väldigt bra utbud. Enda klagomålet är hur omöjligt det är att komma fram i chatt supporten, försökte i två dagar sen gav jag upp om att fråga om min personliga rabattkod och handlade för fullpris istället.
Verified
Pyjamas
I bought three of these pajamas from Hunkemöller, and I’m honestly so impressed. The material is incredibly soft and comfortable, making them perfect for relaxing or sleeping. The quality feels really high, and they still look great after washing. Definitely one of the best pajama sets I’ve owned!
Verified
Rosa body+rosa bh
Helt perfekt size
Ser så så fint och så feminin 🌸💓
Verified
Sköna kläder! Men..
Kläderna är sköna! Och sitter bra.
Men gemensamt för alla kläder jag har från h.möller är att underdelen är stor och överdelen liten.
Så beställer alltid en storlek större på överdelen om det går.
Verified
Jag undrar varför ni skickar ett så enormt stort paket för en bh? Känns märkligt ochbinte miljövänligt! Hade gått bra i en postpåse direktiv brevlådan därav det mediokra betyget
Reply from hunkemoller.se
Thank you for taking the time to share your feedback. We completely understand your concern regarding the size of the package used for a single bra, and we are sorry to hear that this had a negative impact on your experience.
We appreciate your comments about sustainability and packaging. We understand why receiving such a large parcel may have felt unnecessary and less environmentally friendly, especially when a mailbox-sized package seemed like a more suitable option.
Your feedback is valuable to us, and we will make sure to share it with the relevant teams as we continue to evaluate and improve our packaging processes.
We hope to have the opportunity to serve you better in the future and provide an experience that fully meets your expectations.
Verified
Te smal kruis, zit onaangenaam.
Voor een katoenen onderbroek van deze prijs zou ik toch mogen verwachten dat het ontwerp goed is. Maar helaas is het kruis te smal en zit het daardoor niet lekker.
Daarnaast is er in de zijnaad een heel boekwerk van instructies in alle talen mee gestikt dat irriteert en dat helaas na het afknippen nog steeds dik en onaangenaam zit.
Ik koop deze onderbroeken nooit meer, is het geld niet waard.
Reply from hunkemoller.se
Bedankt voor je uitgebreide review. Wat jammer dat de onderbroek niet aan je verwachtingen voldoet, zeker gezien de prijs. We begrijpen heel goed hoe teleurstellend het is wanneer de pasvorm niet comfortabel is door een te smal kruis en wanneer het ingenaaide waslabel irritatie veroorzaakt tijdens het dragen.
We waarderen het dat je de tijd hebt genomen om deze punten met ons te delen. Jouw feedback is belangrijk voor ons en we zullen deze doorgeven aan de betreffende afdeling zodat zij dit kunnen meenemen in de verdere beoordeling van het product.
Ondanks deze negatieve ervaring hopen we dat we je in de toekomst beter van dienst mogen zijn en je weer kunnen overtuigen met een product dat wel aan je verwachtingen voldoet. Bedankt voor je eerlijke feedback.
Verified
Ordering great - Return process to long
Everything went easy and smooth when ordering. The return process just takes very long. Even Klarna started contacting me.
Verified
Bra priser och uppskattade presenter.
Verified
Very beautiful piece, looks elegant
Verified
Snabb leverans och fin kvalitet på varan.
Verified
Otroligt service av personal
Verified
i've used your page quite often lately, and almost every time there are troubles. Mostly these two: links not leading anywhere or leading in unexpected directions. i e "night time" leads to bikinis etc. + when using the filter for sizes, it doesnt work.
Reply from hunkemoller.se
Thank you for sharing your experience. I’m really sorry to hear that you’ve been having trouble with our website, especially with links not working as expected and the size filter not functioning properly. I understand how frustrating this must be. We will forward your feedback internally and hope to serve you better in the future.
Verified
Very good
Verified
Jag älskar deras underkläder speciellt behåar man kan tvätta dom i tvättmaskinen utan problem
Verified
Man hittar bra utbud av produkter med bra qvalitet.
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Hunkemöller säljer damunderkläder, Badkläder ett sortiment, en innovativ Sports Collection, sockor och accessoarer för kvinnor. Den in-house design team arbetar kontinuerligt med produktutveckling oc...
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