brandfield.comReviews

: 700Good

4.31

Reviews for brandfield.com

52 verified reviews in the last 12 months

700 total reviews
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the most relevant positive review


Mar 21, 2022
Placed a few orders now with this company. Service excellent and on time. Great choice of products to choose from and one can be confident you get what you have ordered. Delighted I found them online.
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the most relevant critical review


Jan 5, 2023
Your customer service is appalling. My daughter's Xmas gift was ordered on 14th Dec which by your delivery estimated time, allowed ample time for it to arrive for Xmas. I emailed to see what the problem was with no reply and emailed again after the new year so as the company had returned to work. I explained my daughter had nothing to open on Xmas day and this was the reply, info@brandfield.com Wed, Jan 4, 3:46 PM (19 hours ago) to me Dear Colette, Thank you for your message. According to the tracking, your package has been delivered on the 28th of December. Enjoy your purchase! Best Regards, Giulia Brandfield Absolutely disgusting behaviour from a customer service. No apology which is the least a company can offer. Never have I experienced such appalling customer service before. If this is how your staff are trained to deal with situations, it says a lot for the company.
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Reviews for brandfield.com

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 Verified review
Nov 28, 2022
Placed an order and was processed same date and delivered within a week.
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 Verified review
Nov 22, 2022
Excellent offer, fast speed of delivery, nice gifts
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 Verified review
Dec 5, 2022
I gave NOT RECEIVED MY PARCEL
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 Verified review
Oct 30, 2022
The bag arrived in well protected package and looking just like on the site. The delivery was quick, ordered on Sunday, arrived on Thursday. Last year my husband bought me a Fossil watch as a present with wrapping and card included and it's still perfect. I'm happy with the service and quality of the products and will be ordering more from Branfiled.
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 Verified review
Oct 30, 2022
Schnelle Lieferung Sichere Verpackung Funktionierende Bezahlung
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 Verified review
Oct 30, 2022
Great customer service and great order tracking
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 Verified review
Oct 14, 2022
great prices, speedy delivery
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 Verified review
Mar 21, 2022
Placed a few orders now with this company. Service excellent and on time. Great choice of products to choose from and one can be confident you get what you have ordered. Delighted I found them online.
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 Verified review
Oct 1, 2022
Michael kors genuine ladies Watch, quick free shipping and delivery, competitive price. Not sure my partner will be interested in the items in the €100 goodiebag though, if you're calling it €100 goodiebag then maybe put in one more expensive and worthwhile item rather than several lesser ones. Overall very happy with my shopping experience and would shop there again.
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 Verified review
Jun 8, 2022
Perfect watchbox. Beautiful finish. Keenly priced. Fabulous presentation. Delivery as stated. Brilliant Brandfield. Well done!
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 Verified review
Feb 19, 2022
Unbeatable prices, quick shipping, fast delivery. What else can you wish for?
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Answer by brandfield.com
Mar 10, 2022
Thank you for the five stars! Wow, what an amazing words. We are glad to be at your service and wish you lots of pleasure with your purchase. ^MB
 Verified review
Jul 20, 2022
Beautiful products exactly as advertised Great sale Fast delivery
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Mar 30, 2022
Items that I purchased are high quality and service is excellent
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 Verified review
Mar 9, 2022
 
Excellent product beautifully packaged Lovely gift thank you
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Answer by brandfield.com
Mar 10, 2022
Thank you for your review. We are glad to hear that you are so satisfied. Enjoy your purchase! ^MB
 Verified review
Mar 12, 2022
Great price compared to other sites and very quick delivery
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Feb 10, 2022
Great experience, will definitely order again.
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Mar 7, 2022
 
Excellent experience. Thank you very much.
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Aug 31, 2022
I love my bag. Thanks for fast delivery
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 Verified review
Apr 19, 2022
Quick and efficient service and delivery
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 Verified review
Feb 17, 2022
Easy to order and quick delivery
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