brandfield.comReviews

: 709Good

4.21

Reviews for brandfield.com

52 verified reviews in the last 12 months

709 total reviews
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the most relevant positive review


Mar 21, 2022
Placed a few orders now with this company. Service excellent and on time. Great choice of products to choose from and one can be confident you get what you have ordered. Delighted I found them online.
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the most relevant critical review


Jan 5, 2023
Your customer service is appalling. My daughter's Xmas gift was ordered on 14th Dec which by your delivery estimated time, allowed ample time for it to arrive for Xmas. I emailed to see what the problem was with no reply and emailed again after the new year so as the company had returned to work. I explained my daughter had nothing to open on Xmas day and this was the reply, info@brandfield.com Wed, Jan 4, 3:46 PM (19 hours ago) to me Dear Colette, Thank you for your message. According to the tracking, your package has been delivered on the 28th of December. Enjoy your purchase! Best Regards, Giulia Brandfield Absolutely disgusting behaviour from a customer service. No apology which is the least a company can offer. Never have I experienced such appalling customer service before. If this is how your staff are trained to deal with situations, it says a lot for the company.
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Reviews for brandfield.com

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 Verified review
Feb 21, 2023
I am very pleased from your shop. You delivered the watch very quickly and you have answered to my question about delivery very soon. I recomend your shop to other customers and i will definatelly buy from you again. The price of the watch was the best in the internet but that was not so important, your excellent service is more important. Thank you very much . Panagiotis Tamvakis Ouranopolis chalkidiki Greece
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2 days ago
Great price and great service!
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10 days ago
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Feb 23, 2023
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Feb 21, 2023
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Jan 20, 2023
Good service. Good packing. Happy with goods!
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Jan 28, 2023
Happy out, products as expected and nicely packaged
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Jan 30, 2023
 
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Feb 12, 2023
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Feb 11, 2023
 
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Jan 27, 2023
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Jan 20, 2023
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Jan 20, 2023
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Dec 20, 2022
Delighted with my purchase. Hassle free shopping and very competitive price. Would have loved free gift but got 10% discount as first time shopper. Arrived in plenty time for Christmas
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Jan 15, 2023
Perfect. Very fast shipping and well packaged. Recommended
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Jan 9, 2023
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Dec 19, 2022
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Dec 23, 2022
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Dec 15, 2022
Give a prompt delivery, the website is very easy to negotiate, & the prices are often below elsewhere. I have bought several items & been very happy
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Dec 12, 2022
 
Selection of designer items available is brilliant. The packaging is beautiful, delivery is very fast
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