Everything was sent by e-mail so you know exactly where the product is or if it is on his way or even after delivered the product, e-mail was sent to conform it.
Love it!! Only thing is I wasn't aware that Balr do not work in the weekend because I was worried that I didn't receive a e-mail of confirmation or the day it will arrive after I ordering the product. But everything else was perfect!!
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the most relevant critical review
9 months ago
J’ai acheté un article récemment sur votre site internet et je suis extrêmement déçu car celui ci présente plusieurs défauts je vous envoi dans les messages les photos en pièces jointes. Je trouve ça inadmissible à ce prix là c’est une parka qui est censé coûter presque 600€ que j’ai acheté pendant la Black Friday a 189€. Je pensais vraiment qu’à ce prix vous vendriez des produits de qualité mais je constate que ce n’est pas le cas…j’espère que vous serez faire preuve d’un geste commercial conséquent
Cédric Cerdeira
Laclikanova@hotmail.com
Commande numéro: #64317
YOU CANCEAL PEOPLE'S ORDER WITHOUT ANY CONSIDERATION AND TAG IT AS FRAUD
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Answer by BALR.
25 days ago
Good morning,
Thank you for your message.
We would like to help you with your question and find out what the problem is. We don't just cancel an order, as there is a whole process involved. We would like to help you further, but would you mind emailing us? Please send an email to: support@balr.com
Anshel / BALR.
Verified review
3 months ago
Great delivery and communication allways 👏 👌 Perfect
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Verified review
3 months ago
Good quality product, you like it.👋😍💙
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3 months ago
Very good quality
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3 months ago
nothing to add :)
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3 months ago
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3 months ago
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3 months ago
Supposed over 100 euros delivery is free and my order is 305 euros and the shipping company asked me to pay about 65 euros, as well as my orders were a small handbag and to replace it with a smaller bag for the waist, one of the worst places to buy
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Answer by BALR.
25 days ago
Hi,
Thanks for your feedback.
When an order comes in from abroad, we get a warning in the system about the import costs.
We always send the customer an email asking if they agree with the import fee and if the customer agrees, then we send the order your way.
We have no influence on the costs, because that is determined by the country itself. We would like to help you, but would you please mail us at: support@balr.com
Anshel / BALR.
Verified review
4 months ago
BALR. product come to my home very fast, one day i reserve the clothes, next day they arrived. Just all good words about BALR. And i like with the order comes small's gifs, i can check what thinks they have in the story.
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Verified review
4 months ago
Goede en snelle levering. Is een uitzondering tegenwoordig
Everything was sent by e-mail so you know exactly where the product is or if it is on his way or even after delivered the product, e-mail was sent to conform it.
Love it!! Only thing is I wasn't aware that Balr do not work in the weekend because I was worried that I didn't receive a e-mail of confirmation or the day it will arrive after I ordering the product. But everything else was perfect!!
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Verified review
7 months ago
Great packaging , the top is of high quality with a lot of small fine detail.
Only grievance I had was I was given a 4 hot delivery spot and it never turned up till 4 days later but this was probably more down to delivery company than BALR.
All in all great product would definitely recommend
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Verified review
10 months ago
I particularly liked the style of clothing but was disappointed that I could not order the items here in the UK. Having to pay import duty would have made the clothes a little more expensive than I was willing to pay. Such a shame but that's life I suppose. Regards Terry
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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They are not included in the overall rating. No verification measures have been taken.