ondilo.com/en/Reviews:
41 reviews in the last 12 months73 total reviews
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Most relevant positive review
Jul 16, 2024
Verified review
+ innovative and well thought out, user friendly tool for pool and spa owners
+ quick customer service
- too many battery issues leading to defects
- solution not yet mature enough to be sold
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Most relevant negative review
Jun 27, 2024
Verified review
Problem remains
Unable to calibrate with purchased kit
Smart pod shows PH as above 8.4 however all test strips show PH and alkalinity as normall
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Reviews for ondilo.com/en/
10 days ago
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Excellent and accurate delivery
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Sep 26, 2024
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11 days ago
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Sep 10, 2024
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Aug 27, 2024
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Aug 27, 2024
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Aug 26, 2024
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Way to slow in responding. No follow-ups for several days. Support is hard to get in contact with. Not impressed.
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Answer by ondilo.com/en/
Aug 30, 2024
Unless we are mistaken, we have checked your ticket in our database. Your request was dated Thursday 8 August, to which we replied on 12 August. Due to the 15 August bank holiday, there was a slight delay in entering your order. However, you received your order on 26 August.
Sep 3, 2024
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The PH probe had to be replaced twice and is still not working correctly
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Answer by ondilo.com/en/
Sep 3, 2024
We apologise for any inconvenience caused. Please contact our Support department if the problem persists.
Aug 12, 2024
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Aug 11, 2024
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Aug 9, 2024
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Aug 4, 2024
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Jul 30, 2024
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Aug 3, 2024
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Bad quility product
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Answer by ondilo.com/en/
Aug 5, 2024
We regret that our ICO V1 product did not give you complete satisfaction. We have worked continuously to improve quality. -The electronic board and components of ICO v2 have been optimised to ensure greater product resistance in particularly aggressive environments, such as spas.
Jul 16, 2024
Verified review
Innovative, must-have but battery issues
+ innovative and well thought out, user friendly tool for pool and spa owners
+ quick customer service
- too many battery issues leading to defects
- solution not yet mature enough to be sold
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Jul 14, 2024
Verified review
Not particularly accurate
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Answer by ondilo.com/en/
Jul 15, 2024
Hello. We're sorry that you weren't completely satisfied with Ondilo. If you have any problems with your measurements, please contact our helpdesk. https://ondilo.com/en/support/contact-customer-service/. best regards. The Ondilo team.
Jul 13, 2024
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Jul 11, 2024
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Jul 10, 2024
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Jul 3, 2024
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