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Most relevant positive review
Jun 13, 2024
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Particularly good advice from Svend during weekend-hours. However, the same knowledge was not present when Svend had some days off during the regular week. All questions were referred to when Svend was back.
Furthermore, when it came to packing and shipment, it worked out fine, except for when UPS took over, it was problematic to determine when and how the parcel would arrive. Track and Trace was unprcise, days changed underway, and it seemed like the uncertainty was created so that home delivery would be impossible to facilitate, hence I would ask for delivery to a UPS hub. Which I felt forced to do. But Telstar Surf was quite good.
I ordered and payed for a sail and I`m still waiting for tracking number 8 days later, when I asked for tracking number they said that the shipper does not provide one, on request about the status of the order I did not receive any answer. For 800 euro purchase it doesn`t seam wright. 70 Euro only for delivery...
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Reviews for Telstar Surf
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6 days ago
Verified review
Note thats You provide a UPS shipment service that doesnt alllows to choose a pick up pont. Thats not good. But then UPS leaves the package in a pickup point.
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7 days ago
Verified review
Happy so far
Material is good, fast expedition, return policy ok, (I bought two wetsuits to return one)
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12 days ago
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Everything is seamlessly in line with expectations. Not that frequent these days....