Review summary
Customers appreciate the fast shipping and timely delivery, the promptness, helpfulness, and responsiveness of the support team, as well as the fair prices and wide selection of products available. Most are satisfied with the quality and condition of the products received. Some customers mention issues with incorrect items or product condition, and while returns are generally handled smoothly, the process can be somewhat inconvenient. There are also occasional reports of shipping delays.
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How Trusted Shops prevents fake reviewsReviewsTelstar Surf
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Verified
Always prompt and quick. Top brands.
This is the third substantial order I've made to TELSTARSURF and they delivered wonderfully: smoothly and swiftly.
This very last order, a severne foil front wing was not easely available on the market but they had it and the shipment was very quick (to Italy).
I am very satisfied. I will come back FOR SURE. THANK YOU
Verified
I had to wait a little bit more than expected and the tracking code did not show actual status of the shipment. But the customer service was responsive and the order came eventually and the board was very well packed.
Verified
Excellent delivery, my board was really well packed in to avoid any dents :). Also helpful support folks, my question was answered in hours. Thank you!
Verified
The wrong item was delivered to me. I ordered a 30 cm mast extension but got a 15 cm mast extension instead. I called the shop and they helped me arranging the return. But I was left to place my order again, instead of shipping it directly to me. I did not place the order again because I did not trust the same thing was going to happen to me again.
Verified
Shipping was fast and good transports price, thank you!
Verified
Bought a new board and they sent to Sweden. Really good packing, no damage at all. Always good price. I bought other stuff also and everything is perfect! Recommend!!!!!
Verified
The good price of the item
And the fast ship
Verified
Fast and efficient order / order confirmation and delivery!
Fast and efficient order / order confirmation / delivery!
Verified
👍🏄♂️
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Order
Super!
Verified
Great quality of impact vest. Nice price and easy delivery
Verified
everything perfect, great assistance, timing and delivery top
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Verified
Smooth ordering...good stock