Review summary
Many customers praise the high quality of the products. Some customers also describe the customer service as fantastic or helpful, and some are satisfied with the fit and sizing of the items. However, customers frequently express frustration with slow or delayed delivery times, often not matching expectations set by the website. There are also mixed opinions on customer service, with some reporting slow responses or lack of assistance. Feedback on fit and sizing is inconsistent, as some customers experience significant discrepancies compared to expectations.
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How Trusted Shops prevents fake reviewsReviewshunkemoller.no/
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Jeg liker veldig godt bralettene her. Pent undertøy, og alt med salg og frakt har fungert utmerket. Jeg har måttet sende i retur en bralette fordi sømmen gjorde at den satt rart på meg (veldig små bryst) men da jeg bestilte den igjen fordi hele formen er så pen og fargen perfekt, så var sømmen litt annerledes og braletten satt pent på meg. Så veldig fornøyd.
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Loved the design BUT size was wrong
Loved the design on the set i bought! BUT the size was way off! Since one of my bras from Hunkemoller at home was 1 size too small in the cup (80D) i decided to go one size up (80E)1, and to my suprise the one i recieved was the same fit in the cup and smaller around(??), i couldn't even clipp it together in the back. I had to go to Change Lingerie and buy a brabelt-extender to manage to close it.
Reply from hunkemoller.no/
Thank you for your honest review and the compliment about the design! We're sorry to hear that the sizing was disappointing and that you even had to purchase a bra belt extender to be able to wear the bra. That is of course not our intention, and I completely understand how frustrating this must be, especially since you consciously chose a different size.
We hope to serve you better in the future and are always ready to help you find the right size or provide personal advice.
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Always get complements when wearing pieces from this brand. Wish there were a few more options that work for people with no breasts (double mastectomy), such as the bodysuits, but that is very niche, and I find pieces that work every now and then.
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Lost parcel ?
Ordered some underwear on the 2nd of july, got a tracking link on the 3rd. No change in the tracking, postnord says they are waiting for the parcel. I contact costumer service, they tell me to wait 14 days before I send a new mail asking where it is, no more information or such.
I really looked forward to getting my underwear, and concidering they Are saying 4-5 businessdays on their website, I Think it’s wierd that I have to wait 14 days to Get any more information about my parcel
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Products are in high quality. But help I got before I ordered products was exceptional ( Bergen, Lagunen storsenter). I got help to find right products and right sizes.
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Bra BHer, men synes det var rart da det skulle leveres med postnord og kom med posten
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Store personell - why not just be friendly and helpful
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Store personell; kind of gently rude and less helpful
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Very good quality, nice pictures that shows the products well, quick delivery.
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Great products and always good help when shopping in store. I love the member benefits and sales.
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Innpakningen, alt var bare hivd inn så ting ble skrapt opp
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Good to recive your package in my mailbox
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Står at pakken er levert til butikken, men de har den ikke på lager så får ikke hentet den..
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