Review summary
Many customers praise the high quality and attractive design of the products. There are frequent reports of slow, missing, or problematic deliveries. Opinions on fit and sizing are mixed, with some customers pleased and others frustrated by inconsistencies. Customer service is described as helpful by some but unresponsive or unfriendly by others.
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How Trusted Shops prevents fake reviewsReviewshunkemoller.no/
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Jeg liker veldig godt bralettene her. Pent undertøy, og alt med salg og frakt har fungert utmerket. Jeg har måttet sende i retur en bralette fordi sømmen gjorde at den satt rart på meg (veldig små bryst) men da jeg bestilte den igjen fordi hele formen er så pen og fargen perfekt, så var sømmen litt annerledes og braletten satt pent på meg. Så veldig fornøyd.
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Loved the design BUT size was wrong
Loved the design on the set i bought! BUT the size was way off! Since one of my bras from Hunkemoller at home was 1 size too small in the cup (80D) i decided to go one size up (80E)1, and to my suprise the one i recieved was the same fit in the cup and smaller around(??), i couldn't even clipp it together in the back. I had to go to Change Lingerie and buy a brabelt-extender to manage to close it.
Reply from hunkemoller.no/
Thank you for your honest review and the compliment about the design! We're sorry to hear that the sizing was disappointing and that you even had to purchase a bra belt extender to be able to wear the bra. That is of course not our intention, and I completely understand how frustrating this must be, especially since you consciously chose a different size.
We hope to serve you better in the future and are always ready to help you find the right size or provide personal advice.
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Kjøpte truser online. Kjøpte noen i small og noen i medium, begge størrelser satt fine på meg. Veldig fornøyd med myke stretch truser og strings.
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Always get complements when wearing pieces from this brand. Wish there were a few more options that work for people with no breasts (double mastectomy), such as the bodysuits, but that is very niche, and I find pieces that work every now and then.
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Lost parcel ?
Ordered some underwear on the 2nd of july, got a tracking link on the 3rd. No change in the tracking, postnord says they are waiting for the parcel. I contact costumer service, they tell me to wait 14 days before I send a new mail asking where it is, no more information or such.
I really looked forward to getting my underwear, and concidering they Are saying 4-5 businessdays on their website, I Think it’s wierd that I have to wait 14 days to Get any more information about my parcel
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Elsk elsk
Absolutt alt i denne butikken er så fint, og veldig bra kvalitet!
Er fast kunde så kommer mye tilbake her 🥰
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Products are in high quality. But help I got before I ordered products was exceptional ( Bergen, Lagunen storsenter). I got help to find right products and right sizes.
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I was hoping the delivery of my order to the store would be a bit faster
Reply from hunkemoller.no/
Thank you for your feedback. We are sorry to hear that the delivery of your order to the store took longer than you expected. We understand that waiting longer than anticipated can be disappointing, especially when you are looking forward to receiving your purchase. We appreciate you taking the time to share your experience with us. Your feedback helps us understand where we can improve our services. Thank you for your feedback. We hope to have the opportunity to serve you better in the future.
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Bra BHer, men synes det var rart da det skulle leveres med postnord og kom med posten
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Store personell - why not just be friendly and helpful
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Store personell; kind of gently rude and less helpful
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