Review summary
Customers consistently praise the outstanding quality, craftsmanship, and durability of the products. The unique and artistic designs are frequently cited as a key reason for purchase and customer satisfaction. Fast and reliable delivery is often noted, with many experiencing early arrivals. Customer service is widely regarded as friendly, responsive, and effective, especially in resolving issues or handling returns. Many customers purchase items as gifts, and recipients frequently express delight at receiving them for special occasions. Packaging is often described as beautiful and secure, enhancing the premium feel of the products. Some customers mention minor flaws or durability issues with certain products. While most report fast delivery, a few have experienced delays or problems with packaging during shipping, particularly with external shipping boxes.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsholzkern.com/en-ca
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Verified
An absolute positive experience. I've ordered a few products over the years and the craftsmanship is stellar. The customer service is superb and I would highly recommend the products. The packaging is an additional bonus to the product itself.
Verified
Always a great quality and original pieces
Really happy with the purchases over the years I have done
Thanks
Paul Desmarais
Verified
Happy
I have been super happy with holzkern - either for myself or as gifts to others. I did extending research before ordering from them for the 1st time a few years ago. I have been ordering couple of pieces of nature every year since then.
Verified
Gift for my self
It was precious gift for my own self and have excellent experience with the watch
Verified
I love the product but the last bracelet I had the clasp kept opening and eventually it fell off my wrist and I didn't notice it!! So lost it..
Reply from holzkern.com/en-ca
Hello Jacques,
Thank you very much for your review.
We would be happy to take a closer look at your case, but so far we have not been able to find any message from you about it.
Please feel free to contact us via our service form or by email so that we can see how we can best support you: https://www.holzkern.com/en-ca/faq/
hallo@holzkern.com
Kind regards,
The Holzkern team
Verified
Ordering process was easy. I am impressed with the short time frame it took the watch to make it to remote Western Australia. well done Holzkern. Lovein' it!
Verified
It was an anniversary gift for my husband. It was here quickly and it was beautiful! Thank you
Verified
What a beautiful bracelet! I could not be happier with my purchase , and the customer service was second to none - prompt delivery and regular updates. Thank you.I highly recommend this company.
Betty Maloney
Verified
I was so happy to see extra links included as my husband needed an extra one. He loves his watch and now knows what day of the week it is.
Verified
I received the package today, and the outside box (I don't mean the wooden box, I meant the shipping box) was in a bad condition. Fortunately, the watch was OK, but the outside box was in a bad condition. So maybe a better packaging.
Reply from holzkern.com/en-ca
Hello,
Thank you very much for your feedback.
We are very sorry that the shipping box arrived in poor condition. We are, of course, glad to hear that your watch itself and the wooden box were not damaged.
Nevertheless, we understand your concern and will gladly pass your feedback on internally, as we are always looking for ways to improve our packaging and shipping process.
Kind regards,
The Holzkern Team
Verified
Modern design
Excellent quality, modern design and well made. The delivery was also extremely quick which made it an exceptional purchase
Verified
Beautifully Crafted Watch
I have no suggestions for improvement as the watch I bought surpassed my expectations. It is beautifully crafted and was delivered quickly.
Verified
Amazing graduation gift
The watch was purchased as a graduation gift. It is exactly as it shows in the photos. Beautiful quality. It was shipped and received very quickly to Canada. Thank you!
Verified
Their watches are beautiful and unique. I am very happy with my choice. They have been very helpful when needed. The watch was delivered safely and promptly.
Verified
Beautiful piece, my wife loves it, wood inlay wasn’t quite lined up in the pendant but very minor flaw. Happy with the purchase.
Verified
What a fabulous company who care about their customers
Verified
Love the product, gorgeous and unique designs, very quick delivery, reasonable prices for the quality and easy to navigate website/check out. Thank you so much!!
Verified
Ordered 2 bracel for my sons wedding , really nice bracelets and super fast shipping..
Verified
Great quality; well packaged and I appreciated the extra pieces and tools to adjust the size if necessary. The bracelet is holding up well to daily wear in a manufacturing workplace.
Verified
They are great however a bit small for small for sunglasses
They are great however a bit small for sunglasses. I’ll have to get the lenses changed and use them as regular glasses. They are very light which I like.
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holzkern.com/en-ca
"Be proud to be unique" – that's our promise. We create watches, jewellery and accessories for people who leave the ordinary behind and celebrate what makes them special. Made from natural materials l...
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