Review summary
Customers highly praise the high quality, craftsmanship, and durability of the products, as well as their unique and beautiful designs that are often chosen as special gifts. The fast and reliable delivery, even for international orders, is frequently highlighted, along with excellent, responsive, and helpful customer service. Packaging is often described as beautiful and impressive, and the online shopping process is regarded as straightforward and user-friendly. Some customers mention minor flaws or fragility in the products, and a few experienced damaged packaging or suggested improvements. Additionally, there are occasional comments about minor website navigation issues.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsholzkern.com/en-ca
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Verified
Birthday request from my daughter
I bought a watch for my daughter for her birthday. I had asked her what she wanted and was very specific sending me the details. It arrived promptly and in good order. She loves it. I haven’t seen it yet as she lives in Vancouver and I in Lethbridge. Thank you for your professional service.
Verified
Pleasantly surprised- arrived within a few days - the quality is amazing- exactly as described and shown - unique design that I could not find anything similar in stores- I would definitely recommend and order from this company again
Verified
My partner loves her bracelet.
She is a professional that doesnt like "blingy" jewellery, and her bracet looked "classy". Living iin regional Australia, I was unsure if it owuld get here for Christmas ( I ordered it mid December ) however it did make on time and that was great.
Verified
I was looking for a unique piece and I found it on their website… Not only just the piece but the brand name isn't available in Canada in the stores… It arrived within days and it's beautiful and unique. It's a gift so I haven't given it yet, but I'm sure he will love it.
Verified
The item is very nice and the new owner was very impressed with the quality!
The package did come in a shocking state (cardboard box barely held together) looked like it was run over but the wooden trinket box was unharmed…. Might want to have a word with your shipping people!
Verified
Service and quality
Communication, service, reliability, product! Was amazed by the personalized service and speedy response. Can’t recommend enough.
Verified
Hi, from my experience, they were awesome from the beginning until I received my order. I look forward to my husband opening his anniversary gift 🎁 from this company. I will definitely shop again.
Thank you 🙏
Verified
Great experience. Ordered 2 pairs of stud earrings. Website was easy to navigate, purchasing process simple, and delivery was quick. Both purchases were for my husband and he loved both. Quality is great, lot’s of options. Will definitely return.
Verified
I have placed 3 separate orders with Holzkern, for delivery to Canada, and all 3 have been delivered on time and the quality has been excellent. My first purchase was over 2 years ago, my last within the past 9 months. Very happy with this company
Verified
An absolute positive experience. I've ordered a few products over the years and the craftsmanship is stellar. The customer service is superb and I would highly recommend the products. The packaging is an additional bonus to the product itself.
Verified
Always a great quality and original pieces
Really happy with the purchases over the years I have done
Thanks
Paul Desmarais
Verified
Happy
I have been super happy with holzkern - either for myself or as gifts to others. I did extending research before ordering from them for the 1st time a few years ago. I have been ordering couple of pieces of nature every year since then.
Verified
Great quality, fast delivery
Verified
Gift for my self
It was precious gift for my own self and have excellent experience with the watch
Verified
Ordering process was easy. I am impressed with the short time frame it took the watch to make it to remote Western Australia. well done Holzkern. Lovein' it!
Verified
I love the product but the last bracelet I had the clasp kept opening and eventually it fell off my wrist and I didn't notice it!! So lost it..
Reply from holzkern.com/en-ca
Hello Jacques,
Thank you very much for your review.
We would be happy to take a closer look at your case, but so far we have not been able to find any message from you about it.
Please feel free to contact us via our service form or by email so that we can see how we can best support you: https://www.holzkern.com/en-ca/faq/
hallo@holzkern.com
Kind regards,
The Holzkern team
Verified
It was an anniversary gift for my husband. It was here quickly and it was beautiful! Thank you
Verified
What a beautiful bracelet! I could not be happier with my purchase , and the customer service was second to none - prompt delivery and regular updates. Thank you.I highly recommend this company.
Betty Maloney
Verified
I was so happy to see extra links included as my husband needed an extra one. He loves his watch and now knows what day of the week it is.
Verified
Modern design
Excellent quality, modern design and well made. The delivery was also extremely quick which made it an exceptional purchase
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"Be proud to be unique" – that's our promise. We create watches, jewellery and accessories for people who leave the ordinary behind and celebrate what makes them special. Made from natural materials l...
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