Review summary
Customers consistently praise the outstanding quality, craftsmanship, and durability of the products. The unique, artistic, and beautiful designs receive widespread appreciation, with many highlighting their originality and aesthetic appeal. Fast and reliable shipping is frequently mentioned, and the support team is described as excellent, responsive, and helpful. The website is easy to navigate, making the purchasing process straightforward. Beautiful and secure packaging further enhances the experience, and many customers express satisfaction with purchasing these products as gifts, noting the positive reactions from recipients. Some customers note minor durability concerns. There are isolated incidents of shipping delays and delivery issues. A few mention problems with external boxes upon arrival.
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How Trusted Shops prevents fake reviewsReviewsholzkern.com/en-ca
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Verified
Plain easy to read watch
I'd like a solar powered plain watch, with numbers and sharply contrasting hands. I don't need 3 extra dials. More parts of the watch sourced and manufactured in Europe.
Verified
Merchandise is great and as advertised. I would personally recommend the higher priced items if you're looking ' Wow ' items. Shipping and billing are right on
Verified
The men’s bracelet was beautiful but not durable
The men’s bracelet was beautiful and my husband loved it. I had bought the nice box for it and it too was quality. Unfortunately the wood links were a bit fragile. When slipping on the ice one of them broke. We were able to fix with an extra link, but unfortunately it broke a second time. If I were to purchase again I would definitely by something a little more durable.
Reply from holzkern.com/en-ca
Hello,
Thank you for your review.
We are really sorry that you had this experience with your piece of nature.
Unfortunately, we could not find any previous contact with you. Have you already contacted our customer service regarding your problem?
Please contact us via our email address hallo@holzkern.com so that we can offer you a suitable solution.
We look forward to hearing from you soon!
We would be very grateful if you could reconsider your review once we have found a solution for you. Of course, this is entirely up to you! :)
Kind regards,
The Holzkern Team
Verified
The bracelet was for my 18 year old grandson and he loves it. I was very impressed with the quality and how fast it came after
Ordering.
Verified
Great sales poor service
Great sales, delivery was at light speed 3 days from Austria to Canada!
Although service request has not been acknowledged or answered!
Verified
Stunning watch, excellent shipping, and my partner has been wearing daily since he received, no concerns as the quality is top notch!
Verified
You’re doing great!! Beautiful packaging and very efficient ordering and quick delivery. Will be back for sure💕
Verified
Beautiful quality. There were a couple issues with the shipping that were addressed promptly. Great team to work with.
Verified
Great options for gifts and shipping was fast and easy. My husband loved his bracelet and I will buy more in the future.
Verified
I love bracket as my friends especially loves.
Wish they gave better directions on putting or taken out links.
Verified
I adore my watch! Its gorgeous and functional. Everything from order to delivery was perfect. And I still totally love it
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The watch was beautiful but not exactly what I wanted. They happily accepted the return and made it easy to return.
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the external box was broken and the content was exposed; probably du to the transporter but it seems that the external box was not secure enough which could have nearly lost our gift
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Très beau produit très bien présenté dans une boîte en bois. J’adore mes nouvelles boucles d’oreilles.
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El envío con UPS a México no funcionó. El paquete no me fue entregado. Ahora tengo que buscar la solución
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The quality of the product is really outstanding! I gave it to my son for Christmas and really loves it.
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I bought it as gift and it has not been given yet. I like the link to our environment. The recipient just graduated BSc, in Entomology.
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Easy web site to navigate, clear descriptions, super quick delivery to Quebec Canada. Quality product
Verified
The watch is gorgeous (zebra wood), robust and exceeded my expectations... now my family members want one!
Verified
A fine, detailed and felt like it was a personalized packing. Love the feel of the watch on my wrist.
