Review summary
Customers consistently highlight the fast and prompt shipping of their orders, as well as the secure and careful packaging that ensures products arrive undamaged. The high quality and beautiful design of the products receive frequent praise. Customer service is described as responsive, helpful, and professional, and the ordering process is generally considered easy and straightforward. Some customers mention issues with receiving order confirmations. Additionally, while certain users find the website easy to use, others report difficulties with navigation and unclear product images.
This text was automatically created by an AI system from user reviews.
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Nothing.
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Quick delivery and excellent packing so the plates arrived in tact.
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Great service, great dishes
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Christoper in sales
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Bought beautiful ichendorf glassware for a gift. shipped quickly & securely & I will definitely shop here again! Really happy to have found this shop.
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Fast Shipping and quality porcelain. However, I wish you would have more ‘discount’ offers now and then.
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Quick response and delivery
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Incredible service on the phone (was his name Chris?). Super fast shipping. And best of all they had the product I had been looking for for a long time. Super pleased!
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Quality of the products are the reason we buy Rosenthal items. The speed of the service is a cherry on top. Super fast and reliable.
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